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Red Roof Inn Helen

2.0 star property

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Photo gallery for Red Roof Inn Helen

Exterior
Seasonal outdoor pool, pool umbrellas, pool loungers
Iron/ironing board, free cots/infant beds, free WiFi, bed sheets
Lobby lounge
Free toiletries, hair dryer, towels, soap

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Pool
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
8171 South Main Street, Helen, GA, 30545
  • Alpine Helen/White County Convention and Visitors Bureau
    ‪5 min walk‬
  • Helen Festhalle
    ‪8 min walk‬
  • Helen Tubing & Helen Water Park
    ‪12 min walk‬

Room options

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Smoke Free)

Deluxe Room, 2 Queen Beds (Smoke Free)

Deluxe Room, 2 Queen Beds (Smoke Free)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Jetted Tub (Smoke Free)

Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Superior Room, 1 King Bed, Jetted Tub (Smoke Free)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Smoke Free)

Superior Room, 1 King Bed (Smoke Free)

Superior Room, 1 King Bed (Smoke Free)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub (Smoke Free)

Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Suite, 1 King Bed, Jetted Tub (Smoke Free)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Room, 2 Queen Beds, Non Smoking

Days Inn by Wyndham Helen

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.8 out of 5, Good, (517)
The price is €112
for 1 room
includes taxes & fees
14 Apr - 15 Apr
Days Inn by Wyndham Helen

About this property

Red Roof Inn Helen

Hotel in Helen with free breakfast and a seasonal outdoor pool
Coffee/tea in a common area, a seasonal outdoor pool, and a business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station, and a vending machine.
Red Roof Inn Helen offers 48 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

This Helen hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Red Roof Inn Helen's great location gets high marks from our customers. During your stay, you're just a quick walk from Chattahoochee River. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business center, a computer, and a vending machine
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Chattahoochee River and 5 minutes by foot from Alpine Helen/White County Convention and Visitors Bureau
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Free breakfast is available daily. A seasonal outdoor pool, a vending machine, and coffee/tea in a common area are also featured at Red Roof Inn Helen. Free self parking is available.

This Helen hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

  • The seasonal pool will open May 31 and close August 31.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Helen Motel
Red Roof Inn Helen Hotel
Red Roof Inn Helen Helen
Red Roof Inn Helen Hotel Helen

Red Roof Inn Helen Reviews

Reviews

6.8
Rating 10 - Excellent. 210 out of 657 reviews
Rating 8 - Good. 134 out of 657 reviews
Rating 6 - Okay. 118 out of 657 reviews
Rating 4 - Poor. 93 out of 657 reviews
Rating 2 - Terrible. 102 out of 657 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Terry

Liked: Staff & service
Check in was slow.
Stayed 1 night in Dec 2024

10/10 Excellent

Misael

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2024

8/10 Good

Evan

Stayed 2 nights in Dec 2024

6/10 Okay

KAREN

Stayed 1 night in Dec 2024

10/10 Excellent

Roberto

Stayed 1 night in Dec 2024

10/10 Excellent

shania

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Ana

Travelled with family
Disliked: Staff & service
I paid for a suite but it was small and the bathroom and the floors were dirty I had to leave the room same day I can’t sleep there even for one night
Stayed 1 night in Dec 2024

6/10 Okay

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great, the property could use some work. The room could have a few more amenities like bottle water.
Stayed 1 night in Dec 2024

6/10 Okay

April, Zephyrhills

Liked: Staff & service
Stayed 2 nights in Nov 2024

6/10 Okay

Carmen

Stayed 1 night in Nov 2024

6/10 Okay

Maria

Travelled with partner
Liked: Staff & service, amenities
The people who works there is 10/10 but the rooms kind of smells weird and also you can literally hear the guy from the next room snoring!
Stayed 1 night in Dec 2024

8/10 Good

Jessica

Stayed 1 night in Nov 2024

10/10 Excellent

Baffle

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 1 night in Dec 2024

8/10 Good

Julie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was great, the stay was average, the property is very run down and not clean, stains on linens. The lamps were gross, they had about a year of dust on the shades, the metal on the lamps were rusted 1 of the lamp shades looked to have mold on it. There was a dried old piece of fruit by the mini fridge that had been there no less than a year! Peeling paint, the the walls looked like they were painted by a 12 year old or they had 1 gallon of paint for 6 rooms....I will never stay here again.
Stayed 2 nights in Dec 2024

4/10 Poor

Robin

Liked: Room comfort
Disliked: Cleanliness, staff & service
Wouldnt stay again
Customer service was terrible , room smelled like sewer, ice machine broke down
Stayed 4 nights in Dec 2024

2/10 Terrible

Keila

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
There were chunks of hairs in the shower and bed. Room was dirty, towel and bed sheets stained. Inmediately called front desk and was told that there were no other rooms available and they Didnt have extra sheets or towels. We didnt leave because it was pased midnight and was promissed the room would be clean the next day. Next day when we arrived in the night the room wasnt cleaned and they only entered to leave two towels, which they were Also stained. Although I did receive a one night refund, the two nights we lost, wasnt worth the two nights with out sleep because of discuss.
Stayed 2 nights in Nov 2024

10/10 Excellent

Micah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the mountain views from the parking lot each morning and the friendly staff
Stayed 5 nights in Nov 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Harick

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room carpet smells like a wet dog. Bathroom faucet was broken and bed sheets were stained. Next time try to book in advance so this is not your only option. The staff was kind and breakfast was ok.
Stayed 1 night in Nov 2024

8/10 Good

Eunice

Liked: Cleanliness, staff & service, room comfort
Ok for two nights
It was OK for two nights. Overall the room was clean but the shower curtain was either dirty or moldy. The toilet roll holder was broken and kept falling off the wall, and the security lock was broken on the door. A little dated and you can hear the neighbors above you. Location is great, just a few minutes to everything.
Stayed 2 nights in Nov 2024

8/10 Good

Norman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bed wasn’t that comfortable and Hot water wasn’t really hot other than that it was ok
Stayed 4 nights in Nov 2024

2/10 Terrible

shawnna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting, dirty. Stained towels. Mold came out of jets from tub. Fitted Sheets kept falling off of bed. Fridge froze all my waters. Will never go back! Paid over $400 for the most disgusting room I’ve ever stayed in!
Stayed 1 night in Nov 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Red Roof Inn Helen GA - great experience overall
The check in lady was so sweet, and the room was very nice for an aging property. Our only real issue was that the dog park area was not well kept - there was damage to part of the fence and people didn't clean up after their pups, so it wasn't safe to turn our puppy loose or play with her off leash.
Stayed 1 night in Nov 2024