I have never given a Bad Review. However, from the time We came into the Guard Gate, We had issues. Our Cousin's Vehicle whom I sent & confirmed via E-mail/Request was Not registered w/Us instead it was another Female guest & her vehicle. The guard instructed me to call the Rental Company as Our cousin couldn't be let in! So I had to leave message after 5pm & call again next morning & have an argument that this 1 lady was our guest & not our cousin" She finally found my E-mail w/my Information on our Cousin's name! Ceiling Fan Blades had obvious Dust to them,
First floor Bedroom has old fashioned Shag carpet, w/major stains along w/second floor bedroom & Stairway Carpet is black all need cleaning. Upon going 1st floor Bathroom, tiles that are supposed to be beige as shown in middle of walking into it, but all tiles that butt against: wall,vanity & behind the door esp, are black and the grime behind the door,Sink pop-up missing, Exhaust is blocked, & needs cleaning. No shower curtain, & missing glass on med cabinet had to call for, got shower curtain next day/my request to leave it as we didn't want anyone in, we were out & have valuables, toilet paper holder isn't removable in bathroom, TVs should have directions on Streaming wouldn't work. No Cable/other List for TV, Jacuzzi, & amenities. Icemaker leaked water into top shelf of Fridge. Beds didn't have quilts as pix. Comforters were old and worn out, No dishes,cups upstairs for food coffee Microwave etc..