2/10 Terrible
Kevin
21 Sept 2024
Disliked: Staff & service, property conditions & facilities
Front desk attendant all he could say was NO! Never tried for a solution. Toilet ran all night. Air Conditioner sounded like a helicopter was landing all night, had to shut it off and try to get some rest in a hot room. While the person up stairs was stomping all night. The front desk said NO to a room change from the get go when the refrigerator had water coming out of it, when we first walked into the room. Also NO to put some frozen items in the freezer for us. Then when I called for a late check out due to a conference call I had to be on at check out time the answer was NO again. NO NO NO is all I heard from him which in turn makes me never want to stay at a Holiday Inn again. Especially in Hiawassee GA.
Kevin
Stayed 1 night in Sep 2024