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Helendorf River Inn, Suites & Conference Center

2.5 star property

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Photo gallery for Helendorf River Inn, Suites & Conference Center

Outdoor pool
Terrace/patio
Basic Room, 2 Queen Beds (No pets, Not Riverfront, Stairs Access Only)* -No View-No ground floor*
Basic Room, 2 Queen Beds (No pets, Not Riverfront, Stairs Access Only)* -No View-No ground floor*
Property grounds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Laundry
  • Breakfast included
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
33 Munich Strasse, Helen, GA, 30545
  • Helen Festhalle
    ‪3 min walk‬
  • Charlemagne's Kingdom
    ‪7 min walk‬
  • Helen Tubing & Helen Water Park
    ‪18 min walk‬

Room options

View all photos for Premium Room, 2 Queen Beds, Balcony (Riverfront)

Premium Room, 2 Queen Beds, Balcony (Riverfront)

Premium Room, 2 Queen Beds, Balcony (Riverfront)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room, 2 Queen Beds (No pets, Not Riverfront, Stairs Access Only)* -No View-No ground floor*

Basic Room, 2 Queen Beds (No pets, Not Riverfront, Stairs Access Only)* -No View-No ground floor*

Basic Room, 2 Queen Beds (No pets, Not Riverfront, Stairs Access Only)* -No View-No ground floor*

  • Sleeps 4
  • 2 Queen Beds

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About this property

Helendorf River Inn, Suites & Conference Center

Mountain hotel with free breakfast connected to the convention center in Helen
This hotel features an outdoor pool, a conference center, and a coffee shop/cafe. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and laundry facilities are onsite. Housekeeping is available on request.
Helendorf River Inn, Suites & Conference Center offers 98 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Helen hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Helendorf River Inn, Suites & Conference Center's great location. During your stay, you'll be connected to the convention center, and just a quick walk from Chattahoochee River. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Take a swim in the outdoor pool
  • Amenities include a conference center, a computer, and laundry facilities
  • Guests have great things to say about the location and the clean accommodations
  • Steps from Chattahoochee River and Helen Festhalle
There's a coffee shop/cafe on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. An outdoor pool, a terrace, and barbecue grills are also featured at Helendorf River Inn, Suites & Conference Center. Free self parking is available.

Smoking is allowed in designated areas at this Helen hotel.

Guests are served free continental breakfast daily from 7:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Fishing
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Computer station
  • Conference centre

Outdoors

  • Barbecue grill
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No lift
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Christmas Day:
  • Front desk

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in January and close in December.
  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Helendorf River Inn Suites
Helendorf River Suites
Helendorf River Inn, Suites & Conference Center Hotel
Helendorf River Inn, Suites & Conference Center Helen
Helendorf River Inn, Suites & Conference Center Hotel Helen

Helendorf River Inn, Suites & Conference Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 419 out of 705 reviews
Rating 8 - Good. 205 out of 705 reviews
Rating 6 - Okay. 63 out of 705 reviews
Rating 4 - Poor. 14 out of 705 reviews
Rating 2 - Terrible. 4 out of 705 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Kira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Samuel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its cozy and unpretentious. Close to everything.
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best mattresses of anywhere I've stayed.
Amazing mattresses in the beds! Super comfy and very kind staff!
Stayed 1 night in Dec 2024

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed staying at the Helendorf Hotel.. it’s clean and close to everything.. walkable easy and convenient.. will be staying there again every time we spend the night in Helen 👍

6/10 Okay

Nelson

Travelled with family
Liked: Cleanliness, staff & service
The property seems to be in need of renovation and no room clean up unless you requested. The room smells and bed are terrible to sleep on.
Stayed 3 nights in Nov 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible!! Very nice, had a riverside room with a balcony with a amazing view. We will definitely be going back there again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
All was good.
Stayed 2 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The helendorf inn was very well cared for. Excellent staff was friendly and helpful and the room was very clean.
Stayed 2 nights in Dec 2024

8/10 Good

Andrew

Stayed 3 nights in Nov 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Helendorf
Cozy, warm and beautiful scenery.
Stayed 1 night in Dec 2024

10/10 Excellent

MITCHELL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place in a perfect location
Perfect location and a great stay. People here are friendly, rooms are clean. We will be back.
Stayed 5 nights in Nov 2024

10/10 Excellent

Becky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was pretty and very spacious. The view of the river and town from the balcony was beautiful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay in a very cute room with incredibly comfortable beds.
Stayed 2 nights in Dec 2024

10/10 Excellent

Stacy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful. The room was a little dated, but very clean. It felt safe. The view of the river was great! It was close to everything. We would stay here again in a heartbeat.
Stayed 1 night in Dec 2024

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Homey, right on the river. Beautiful
Stayed 1 night in Dec 2024

8/10 Good

Ileannette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
excellent location
Stayed 1 night in Nov 2024

10/10 Excellent

Muzna

Travelled with family
Liked: Property conditions & facilities, room comfort
Great experience!! The only thing that could be improved is the mattresses - they were too soft… medium firmness would work better for all …
Stayed 1 night in Nov 2024

6/10 Okay

Luis

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Location was perfect. Staff was great. But the building and the rooms were worn down.
Stayed 2 nights in Nov 2024

10/10 Excellent

Terry

Stayed 2 nights in Nov 2024

8/10 Good

Dana

Stayed 1 night in Nov 2024

8/10 Good

yanisett

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The hotel is a walkable distance to everything in main town. However, it needs a renovation as other reviewers mentioned. The room i got wasn’t clean good and one of the sheets had old stain and they only do room service if you requested it. Rooms are spacious and A/C worked perfectly. Parking is included in your stay. Breakfast is included but is one of the worst in my opinion since we travel with little kids. They only provided personal like frozen packed of bagel, mini burgers, and I believe pancakes and they have a machine with coffee and juice. Staffs are nice and answered all need questions. Overall if you want something in price and in walkable distance and dont matter eating outside, it a good option to sleep in it :)
Stayed 3 nights in Nov 2024

8/10 Good

Bradford

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Nov 2024