Helendorf River Inn, Suites & Conference Center

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Helendorf River Inn, Suites & Conference Center

Outdoor pool
Property grounds
Front of property
Premium Room, 2 Queen Beds, Balcony (Riverfront)
Premium Room, 2 Queen Beds, Balcony (Riverfront) | Water view

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Laundry
    Laundry
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
33 Munich Strasse, Helen, GA, 30545
  • Helen Festhalle
    3 min walk
  • Helen Arts & Heritage Center
    4 min walk
  • Unicoi Hill Park
    5 min walk
  • Gainesville, GA (GVL-Lee Gilmer Memorial)
    50 min drive

Room options

Premium Room, 2 Queen Beds, Balcony (Riverfront)

  • Sleeps 4
  • 2 Queen Beds

Basic Room, 2 Queen Beds (No pets, Not Riverfront, Stairs Access Only)* -No View-No ground floor*

  • Sleeps 4
  • 2 Queen Beds

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About this property

Helendorf River Inn, Suites & Conference Center

Mountain hotel with free breakfast connected to the convention center in Helen
This hotel features an outdoor pool, a conference center, and a coffee shop/cafe. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and laundry facilities are onsite. Housekeeping is available on request.
Helendorf River Inn, Suites & Conference Center offers 98 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Helen hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Helendorf River Inn, Suites & Conference Center's great location. During your stay, you'll be connected to the convention center, and just a quick walk from Chattahoochee River. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Take a swim in the outdoor pool
  • Amenities include a conference center, a computer, and laundry facilities
  • Guests have great things to say about the location and the helpful staff
  • Steps from Chattahoochee River and Helen Festhalle
There's a coffee shop/cafe on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. An outdoor pool, a terrace, and barbecue grills are also featured at Helendorf River Inn, Suites & Conference Center. Free self parking is available.

Smoking is allowed in designated areas at this Helen hotel.

Guests are served free continental breakfast daily from 7:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM–9:00 AM
  • 1 coffee shop/cafe
  • Coffee/tea in a common area

Things to do

  • Fishing
  • Outdoor pool
  • Shopping

Family friendly

  • Fence around the pool
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (on request)
  • Laundry facilities

Business services

  • Computer station
  • Conference centre

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Lever door handles
  • Pool hoist on site
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Access via exterior corridors
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Christmas Day:
  • Front desk

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in January and close in December.
  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Helendorf River Inn Suites
Helendorf River Suites
Helendorf River Inn, Suites & Conference Center Hotel
Helendorf River Inn, Suites & Conference Center Helen
Helendorf River Inn, Suites & Conference Center Hotel Helen

Helendorf River Inn, Suites & Conference Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 348 out of 603 reviews" "
Rating 8 - Good. 182 out of 603 reviews" "
Rating 6 - Okay. 56 out of 603 reviews" "
Rating 4 - Poor. 13 out of 603 reviews" "
Rating 2 - Terrible. 4 out of 603 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The employees were very nice and helpful. Our room was comfortable and clean. We loved having a balcony on the river and enjoyed relaxing in our room, as well as how the location was so convenient. We didn't get in the car all weekend! We'll stay again. :)
Stayed 2 nights in Aug 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Tena

Liked: Staff & service
Disliked: Cleanliness
When we arrived the sink was stopped up and there was a stain on sheet, so I was turned off immediately. The view from our balcony was great, very relaxing. Very pricey for the accommodations.
Stayed 2 nights in Aug 2024

10/10 Excellent

Janeesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was so nice and room was clean and the beds were so comfortable! The breakfast was pretty decent. Having the hotel next to the river was neat!
So many different paintings around the place!
Stayed 2 nights in Aug 2024

10/10 Excellent

Shanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
River view
Had a great time. Right on the river
Stayed 2 nights in Aug 2024

8/10 Good

Deborah, Charleston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to attractions.
Stayed 4 nights in Jul 2024

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful
Stayed 3 nights in Jul 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Disappointed
We were upgraded to a king and kitchenette. But the curtains kept falling down, mattress was very lumpy, pillows were flat. Toilet kept running. Black stuff came out of the bathroom faucet. We told them about the faucet and curtains. But the curtains broke again. There was a family reunion and so much smoking and loud music. I let the front desk know at 10:00 but the music continued till 11pm. It said non smoking room but all balconies have ash trays to smoke on. Very misleading. My husband gets migraines so that made it horrible. We checked out 4 days earlier. At least we got reimbursed. There should be hotel policies about noise and cut off time. We will never stay here again. Front desk was kind and helpful but that was about it. Housekeeping forgot our special request the next day we were there.
Stayed 7 nights in Jul 2024

2/10 Terrible

Jimmy

This place is old and not clean Dog poop on stairs
Stayed 4 nights in Jul 2024

10/10 Excellent

Wanda s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helen
Very clean, great location, and friendly staff. Loved our visit.
Stayed 1 night in Jul 2024

6/10 Okay

Ernest

Travelled with group
Disliked: Amenities, property conditions & facilities
No elevator!
Stayed 1 night in Jul 2024

8/10 Good

Joshua

Stayed 3 nights in Jul 2024

10/10 Excellent

Hannah

Stayed 1 night in Jul 2024

10/10 Excellent

Sharon

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great location. Walking distance to everything. Our room was fantastic, we had the corner round room just above the office, my grand daughters thought they were princesses. Very clean and the beds were SO comfortable. Plenty of parking and the pool was just the temperature. We will absolutely stay there again.
Stayed 1 night in Jul 2024

10/10 Excellent

Julian

Stayed 3 nights in Jul 2024

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Domingo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location near the river and great options for dining.
Stayed 1 night in Jun 2024

10/10 Excellent

Allison

Liked: Staff & service, property conditions & facilities
Great location! Walking distance to everything in Helen!
Stayed 2 nights in Jul 2024

8/10 Good

Billie

Travelled with family
Liked: Cleanliness
Great place and great price.
The hotel is older but the TV was new, the beds were comfy, the bathroom vanity was nice and new. Shower had good pressure and temp. The hotel is an older hotel so keep that in mind when you book. We were in a room that was in the tower and the room was great and they had little rockers outside but unfortunately the heat from the AC units kept the porch/patio area HOT! Bedding was great. Breakfast wasn't super filling but it took the edge off first thing in the am. Breakfast is frozen items that you can microwave in the lobby or in your room. They had an assortment of sausage biscuit, breakfast burrito, grits, oatmeal and cheese stick. It is VERY hard to get yoru water bottle refilled at the hotel as their are no refills stations, so be prepared for that. Overall great stay and great price. Very close and central to all of helen.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kenneth

Stayed 1 night in Jul 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent
Stayed 3 nights in Jul 2024

10/10 Excellent

Hani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff.
Stayed 2 nights in Jun 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend birthday trip
Great location, clean and comfortable room, breakfast was a little lacking, would definitely stay here again.
Stayed 2 nights in Jun 2024