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Quality Inn Cromwell - Middletown

2.5 star property

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Photo gallery for Quality Inn Cromwell - Middletown

Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board
Point of interest
Lobby
Property grounds

Reviews

6.6 out of 10

Popular amenities

  • Room service
  • Breakfast included
  • 24/7 front desk
  • Free WiFi
  • Laundry
  • Parking included

Explore the area

Map
111 Berlin Rd, Cromwell, CT, 06416
  • Cromwell Commons Shopping Center
    ‪11 min walk‬
  • Wesleyan University
    ‪7 min drive‬
  • Connecticut River State Wildlife Area
    ‪8 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Standard Room, 1 Queen Bed, Non Smoking

Super 8 by Wyndham Cromwell/Middletown

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.4 out of 5, (1000)
The price is €70
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Super 8 by Wyndham Cromwell/Middletown

About this property

Quality Inn Cromwell - Middletown

Riverfront hotel with free breakfast and a health club
This hotel features a health club, a snack bar/deli, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a microwave in a common area.
Quality Inn Cromwell - Middletown offers 77 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Cromwell hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Quality Inn Cromwell - Middletown. During your stay, you'll be within walking distance of Cromwell Commons Shopping Center. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym and ice skating
  • 7 minutes by car from Dinosaur State Park and 7 minutes from Wesleyan University
Along with a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. A health club, barbecue grills, and a vending machine are also featured at the business-friendly Quality Inn Cromwell - Middletown. Free self parking is available.
Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:00 AM
  • 1 coffee shop/cafe
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fishing
  • Fitness centre
  • Ice skating

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30.00
Contactless check-in available
Late check-in fee: USD 40.00 for check-in between noon and 4:00 PM
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 40.00
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.00 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-in fee: USD 40.00 for check-in between noon and 4:00 PM
  • Late check-out fee: USD 40.00 (subject to availability)
  • Rollaway bed fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - midnight.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Cromwell
Quality Inn Cromwell
Quality Inn
Quality Cromwell Middletown
Quality Inn Cromwell - Middletown Hotel
Quality Inn Cromwell - Middletown Cromwell
Quality Inn Cromwell - Middletown Hotel Cromwell

Quality Inn Cromwell - Middletown Reviews

Reviews

6.6
Rating 10 - Excellent. 224 out of 999 reviews
Rating 8 - Good. 270 out of 999 reviews
Rating 6 - Okay. 218 out of 999 reviews
Rating 4 - Poor. 141 out of 999 reviews
Rating 2 - Terrible. 146 out of 999 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

THU

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!! Nice place to stay.
Stayed 7 nights in Nov 2024

6/10 Okay

Jeannette

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The price was okay but once we got there, you could see why. You get what you pay for I guess. Staff was nice & helpful when they could be. Breakfast was VERY basic but at least they offered it. Don't know if we would go back but all in all, 2.5 to 3 stars at most.
Stayed 6 nights in Nov 2024

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heaters were noisy. Rooms too hot.
Stayed 1 night in Nov 2024

8/10 Good

francilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Felicita

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty is the key word.
Stayed 2 nights in Nov 2024

10/10 Excellent

Wyatt

Stayed 2 nights in Oct 2024

2/10 Terrible

Todd

Stayed 1 night in Oct 2024

8/10 Good

Yu

Good price for one night stay with my 11 years old son. Room big enough, toilet need drained by my self, tools stands there ready for it. Smelly in the room, deep night 3 or 4am, woke up by loud noise from just outside the door.
Stayed 1 night in Nov 2024

4/10 Poor

Laura

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The clerk checking is in took and remained on a personal phone call. When reporting there was clearly someone smoking in the room next to ours, in what is supposed to be an all nonsmoking hotel, the clerk said there was nothing she could do. The halls of the hotel have a very foul smell. There are no curtsins on the windoes, only roll down shades that do not block the very bright lights from the street outside.
Stayed 1 night in Nov 2024

10/10 Excellent

Shelley, Cromwell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 27 nights in Oct 2024

6/10 Okay

Lisa

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Stayed 4 nights in Oct 2024

10/10 Excellent

T.E.

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff,good housekeeping, breakfast, convenient no issues.
Stayed 7 nights in Oct 2024

2/10 Terrible

Dana

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel needs upgrades badly.
Stayed 2 nights in Nov 2024

2/10 Terrible

Raquel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Courtney

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap but not worth it.
Stayed 1 night in Nov 2024

2/10 Terrible

Xuxin, Newton

Stayed 1 night in Oct 2024

6/10 Okay

Melissa

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Noisy and outdated
It was not the cleanest hotel I’ve stayed in. The bathroom was dirty. Nothing was dusted.
Stayed 2 nights in Oct 2024

8/10 Good

Yvette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the most part everything else is OK
Stayed 1 night in Nov 2024

6/10 Okay

Sheila

Stayed 7 nights in Sep 2024

6/10 Okay

Nawsher

Disliked: Cleanliness, property conditions & facilities
N/A
Stayed 1 night in Oct 2024

6/10 Okay

Lacy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property seemed in need of a refresh. Looked like a recent coat of white paint was applied to everything, but just did not get a good feel for overall cleanliness. Property is dated.
Stayed 2 nights in Oct 2024

8/10 Good

Bridget

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
We were in CT for a wedding. The hotel met all our needs for the 2 days we were in town. Check in was simple and pleasurable.
Stayed 2 nights in Oct 2024

2/10 Terrible

Allan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wouldn’t stay again
It was very dirty. The towels had had on them. The bathroom had false eyelashes on the floor the comforters were stained. The carpets were dirty in the halls and in the room.
Stayed 1 night in Oct 2024

4/10 Poor

DANNY

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel needs renovations
Stayed 1 night in Oct 2024

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