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The Westin Hamburg

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December 2024
January 2025

Photo gallery for The Westin Hamburg

Breakfast and dinner served, local cuisine
Presidential Suite, 1 King Bed with Sofa bed, Non Smoking, City View
Lobby
Suite, 1 King Bed, Non Smoking, City View
Indoor pool

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Pet-friendly
  • Parking available

Explore the area

Map
Platz der Deutschen Einheit 2, Hamburg, HH, 20457
  • Elbe Philharmonic Hall
    5 min walk
  • CARLS an der Elbphilharmonie
    1 min walk
  • Baumwall U-Bahn
    5 min walk
  • Hamburg Finkenwerder Airport (XFW)
    37 min drive

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking, City View

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Non Smoking, City View

  • 61 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Non Smoking

Classic Room, 2 Double Beds, Non Smoking

Classic Room, 2 Double Beds, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, City View

Suite, 1 King Bed, Non Smoking, City View

Suite, 1 King Bed, Non Smoking, City View

  • 61 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, City View

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Non Smoking, City View

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, View

Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking, View

  • 32 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 1 King Bed with Sofa bed, Non Smoking, City View

Family Suite, 1 King Bed with Sofa bed, Non Smoking, City View

Family Suite, 1 King Bed with Sofa bed, Non Smoking, City View

  • 59 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking, City View

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, City View

Deluxe Room, 2 Double Beds, Non Smoking, City View

Deluxe Room, 2 Double Beds, Non Smoking, City View

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, City View

Suite, 1 King Bed, Non Smoking, City View

Suite, 1 King Bed, Non Smoking, City View

  • 92 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 95 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • 61 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed with Sofa bed, Non Smoking, City View

Presidential Suite, 1 King Bed with Sofa bed, Non Smoking, City View

Presidential Suite, 1 King Bed with Sofa bed, Non Smoking, City View

  • 162 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

The Westin Hamburg

Eco-certified Hamburg hotel in Hamburg City Center with a full-service spa
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
The Westin Hamburg offers 244 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Hamburg hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at The Westin Hamburg. During your stay, you're just a quick walk from Elbe Philharmonic Hall. You'll find features like free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Enjoy local cuisine while dining at Fang & Feld
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with facials, manicures and pedicures, or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Elbe Philharmonic Hall and 6 minutes by foot from Miniatur Wunderland
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
The Westin Hamburg offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 7696 square feet (715 square meters) and includes conference space. A sauna, multilingual staff, and tour/ticket assistance are also featured at the eco-certified The Westin Hamburg. Parking is available for a fee.

This Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to noon.
Fang & Feld - This restaurant specializes in local cuisine and serves breakfast and dinner. A children's menu is available.
BLICK - This bar serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 35 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends: EUR 37 for adults and EUR 15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Fang & Feld
  • BLICK

Things to do

  • Bike parking
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's toys
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (7696 square feet)
  • Meeting rooms - 11

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift
  • Lift door width (centimetres): 90
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 75
  • Hand-held shower head
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Magnifying mirror
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 109
  • Wheelchair-accessible restaurant

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per night
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 75 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 37 for adults and EUR 15 for children
  • Self parking fee: EUR 35 per day
  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 75 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Westin Hamburg Hotel
Westin Hamburg
The Westin Hamburg Hotel
The Westin Hamburg Hamburg
The Westin Hamburg Hotel Hamburg

The Westin Hamburg Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 650 out of 1003 reviews" "
Rating 8 - Good. 233 out of 1003 reviews" "
Rating 6 - Okay. 79 out of 1003 reviews" "
Rating 4 - Poor. 22 out of 1003 reviews" "
Rating 2 - Terrible. 19 out of 1003 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Y., Hong Kong

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Westin Hamburg Hotel is one of our most favorite hotels in Europe. The hotel is especially convenient for us going to Elbphiharmonie almost every evening. The view from our suite is spectacular! We shall definitely return to Hamburg just for the Westin and Elbphilharmonie!
Stayed 6 nights in Sep 2024

10/10 Excellent

Edwin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location if you’re going on a cruise. Near the cruise terminals. Easy access to area attractions.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Eric

Stayed 1 night in Jul 2024

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First off, I am from Hamburg and I used to work across the street for a huge media company for years. I left when the Hafen City was being planned. Oliver the concierge is a true gem. The hotel is very clean and well located (not talking about the whole controversy about the Elbe-Philarmonie). Friendly and very professional staff all around. Cleaning crew could benefit from being less intrusive (they REALLY wanted to clean the room regardless of the Do Not Disturb sign), but this almost neat picking...
Stayed 9 nights in Jul 2024

10/10 Excellent

Ida Marie

Stayed 1 night in Jul 2024

8/10 Good

Mehmet

Liked: Cleanliness, staff & service, property conditions & facilities
All was great except one day where we had a false fire alarm and had to evacuate the hotel at 7 am.
Stayed 4 nights in Jun 2024

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property.
Stayed 3 nights in Jun 2024

10/10 Excellent

Craig

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My New Hamburg Favorite Hotel.
The Westin Hamburg might be the nicest hotel that I have ever stayed in. The rooms were outstanding with modern fixtures and very comfortable beds. The Westin is located the same building as Hamburg’s amazing Elbephilharmonie concert hall. A recommendation for guests: make a reservation in the bar on concert nights. Otherwise you will not be able to get a table and see the view of shipping traffic and lights along the Elbe River.
Stayed 1 night in Jun 2024

8/10 Good

SoonPil

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice location, Great architecture of the building, very clean. Good breakfast. Just need a smile from receptionists. Their face and communication style tell me it’s German…
Stayed 1 night in May 2024

10/10 Excellent

Indra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just perfect from the assistant that helped us with our bags, the concierge , the restaurant staff . The concierge went out of their way to accompany me to the concert hall to get tickets for mum in a wheelchair . The place was so accessible for someone in a wheelchair, my mum felt safe and staff ever willing to help . They were so pleasant and helpful at everystage. I intend to go back in early June and without hesitation will be right back at the Westin again . Many thanks for the excellent service .
Stayed 2 nights in May 2024

10/10 Excellent

Jinming

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service is great！
Stayed 2 nights in May 2024

10/10 Excellent

Alfredo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel
Stayed 4 nights in Apr 2024

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Great location. Staff were awesome. My only suggestion would be to have a small conscience store to get water or snacks for kids. Only stayed one night but it was fantastic. The plaza walk was really cool. Loved the heated bathroom floors too! Thank you!
Stayed 1 night in Mar 2024

8/10 Good

dolores

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The walls at the corridors we very damaged, it doesn’t look nice will you walk to your room
Stayed 3 nights in Feb 2024

10/10 Excellent

Jacob

Stayed 2 nights in Dec 2023

6/10 Okay

Aki

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

John

Stayed 5 nights in Oct 2023

8/10 Good

Kyle, London

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Oct 2023

8/10 Good

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Westin Hamburg September 2023
Fantastic hotel, great location at the concert hall and wonderful views of Hamburg. Just a couple of ‘even better if’ items: - It’s too easy to select the Wi-Fi option you have to pay for, so much so nearly everyone does it. They don’t quibble but it’s an unnecessary conversation with reception. - Like a lot of other places I have stayed recently, they assume you have used the mini-bar, even if you haven’t. Maybe because they provide complementary water. - Basically, don’t do express check-out, go to reception and check your folio. - One evening we went to the hotel bar and wanted to order some cakes, but apparently the chef had packed them away. We ordered cheese and biscuits instead but the portion was tiny!
Stayed 4 nights in Sep 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunately, we developed COVID prior to coming, so had to stay in the room a lot. The great news is that the views were incredible and hotel and staff were very accommodating. Overall, this hotel is amazing.
Stayed 3 nights in Sep 2023

10/10 Excellent

Inge

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
This is our second stay at the Elfi. It is a fantastic hotel. Our room on the 18th floor with water view was incredible, very spacious and modern. The staff is very friendly and accommodating. It is centrally located and easily accessible to public transportation. We can highly recommend staying here.
Stayed 1 night in Sep 2023

10/10 Excellent

Dan, Rockville Centre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful five night stay at the The Westin Hamburg. From A to Z everything was excellent. Small room issue quickly resolved by a friendly staff.
Stayed 5 nights in Aug 2023

10/10 Excellent

AKIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Aug 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Jul 2023