Hotel Alsterblick

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February 2025

Photo gallery for Hotel Alsterblick

Deluxe Double Room, Courtyard View
Deluxe Double Room, Alster View  | Balcony view
Deluxe Double Room, Alster View  | Living area
Exterior
Boating

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
Schwanenwik 30, Hamburg, HH, 22087
  • Alster Lakes
    3 min walk
  • Hamburger Kunsthalle
    2 min drive
  • Moenckebergstrasse
    3 min drive
  • Hamburg (HAM)
    12 min drive

Room options

Superior Room, 1 Double Bed

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

Suite

  • 35 sq m
  • Sleeps 4
  • 1 Double Bed

Junior Suite

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

Deluxe Double Room, Courtyard View

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Room, 1 Queen Bed

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room, Alster View

  • 23 sq m
  • Partial lake view
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Hotel Alsterblick

Family-friendly hotel connected to the convention center in Hamburg-Nord with a 24-hour front desk
Concierge services, a 24-hour front desk, and free newspapers are available at this smoke-free hotel. WiFi in public areas is free. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff assistance are onsite. Housekeeping is available on request.
Hotel Alsterblick offers 49 accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
With your stay at Hotel Alsterblick, you're connected to the convention center and just a quick walk from Alster Lakes. Features include free WiFi in public areas and concierge services. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • 6 minutes by car from Miniatur Wunderland and 6 minutes from Elbe Philharmonic Hall
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Alsterblick offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. The family-friendly Hotel Alsterblick also features complimentary newspapers in the lobby, room service (during limited hours), and a front-desk safe. A complete renovation of Hotel Alsterblick was completed in June 2022.

This Hamburg hotel is smoke free.

Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Height restrictions apply for on-site parking
  • Off-site parking within 3281 ft (EUR 8 per day)
  • Street parking available

Food and drink

  • Room service available

Things to do

  • Bike parking

Family friendly

  • Art supplies

Conveniences

  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Area rugs in public areas
  • Area rugs in room
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • 13 steps to reach property
  • Well-lit path to entrance

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Double-glazed windows
  • Games
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Renovated entire property – June 2022
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Energy-saving switches
  • Free newspapers
  • Individually decorated
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20 per night.
  • Cribs (infant beds) are available for EUR 10 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 8 per day (3281 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Crib (infant bed) fee: EUR 10 per night
  • Rollaway bed fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds and onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include outdoor lighting
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Alsterblick
Alsterblick Hamburg
Hotel Alsterblick
Hotel Alsterblick Hamburg
Alsterblick Hotel Hamburg
Hotel Alsterblick Hotel
Hotel Alsterblick Hamburg
Hotel Alsterblick Hotel Hamburg

Hotel Alsterblick Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 292 out of 779 reviews" "
Rating 8 - Good. 298 out of 779 reviews" "
Rating 6 - Okay. 130 out of 779 reviews" "
Rating 4 - Poor. 48 out of 779 reviews" "
Rating 2 - Terrible. 11 out of 779 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Siobhan

Liked: Cleanliness, staff & service, room comfort
The hotel was aesthetically beautiful but it was incredible loud. Likely because of it being a listed building with wooden floors. The people or person in the room above mine stopped around so I had to sleep with earplugs in. Breakfast was good nice but nothing outstanding about it. The coffee was terrible
Stayed 2 nights in Sep 2024

10/10 Excellent

Glenndon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely property and great experience. Go for a lake view, if you can. Well worth a little extra. Lovely breakfast. Friendly, efficient staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Anna, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was a great size for our family of 4 (kids aged 11 and 14). There is a sun room off the main bedroom with a good size pullout sofa bed, big enough for the two kids to share, and it was nice that the kids had a separate room and space for there things. Bathroom was very large as well. I wish there was AC as it got very stuffy in the room (the cleaners kept shutting the windows), but fortunately there were lots of windows to let in fresh air during cooler nights. Overall, very nice choice of room for our family, and nice area to stay in with easy bus access.
Stayed 3 nights in Jul 2024

10/10 Excellent

Conrad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 2 nights in Jun 2024

10/10 Excellent

Knut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location in Hamburg
A beautiful hotel, superbly located on the beautiful Aussenalster and a short walk to center of town and all attractions. Highly recommended, will come back again.
Stayed 1 night in Jun 2024

10/10 Excellent

michelle, Skaneateles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 1 night in May 2024

10/10 Excellent

Eugenio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice and wonderful experience
Big rooms, silent, close to public transport and 20 min walk to city centre, excellent breakfast and very friendly staff.
Frontis of the hotel, bordering the lake.
Stayed 6 nights in May 2024

8/10 Good

Kenneth

Stayed 13 nights in Sep 2023

10/10 Excellent

Antonina

Business traveller
Liked: Cleanliness, staff & service
Sehr schön
Stayed 1 night in Oct 2022

4/10 Poor

Sabera, Lansdale

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms weren’t cleaned. No toilet paper one day. Extremely hot - no fan and no AC. Poor replacement of coffee and tea service
Stayed 5 nights in Sep 2022

10/10 Excellent

Nutan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous characterful boutique hotel
Gorgeous characterful hotel - the perfect blend of period features and modern comfort! We booked a standard double but must have been upgraded because we had an additional living room. The hotel is beautiful and has won an award for the most beautiful staircase in Hamburg. The breakfast was excellent and the service faultless. I highly recommend this hotel and would definitely stay again if I return to Hamburg.
Stayed 3 nights in May 2022

8/10 Good

Fabian, Hamburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very beautiful
Stayed 3 nights in Dec 2021

10/10 Excellent

Stine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful boutique hotel
Beautiful, very spacious and clean rooms. Located by the beautiful Alster lake. Very nice breakfast but a bit to crowded at 9:00.
Stayed 2 nights in Oct 2021

10/10 Excellent

Chae-Yeun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel
The rooms in this hotel are outstanding. They have been refurbished. Theist comfy bed I’ve slept in, in a hotel. Was superb. Only downside is the restaurant and reception isn’t upgraded yet but it’s still fab. The views over the lake are also great. I would recommend this hotel
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Stayed 2 nights in Nov 2019

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Visit!
Great place to stay for the price. Breakfast was good. 20 min walk to lots of shops and cafes. Overall, stay was great!
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully renovated rooms
Beautiful stay in one of the recently renovated rooms, which are fabulous. Excellent breakfast, very helpful staff. Bathrobes would be nice!!
Stayed 2 nights in Aug 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very good, we will go back again
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
THE LOCATION WAS EXCELLENT FOR OUR PURPOSE. No. 17 and No 6 buses had stops nearby and the Metro wasn't far away
Stayed 8 nights in Jun 2019

6/10 Okay

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, wrong part of town
Nice hotel, wrong part of town
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Umbau bei Buchung nicht ersichtlich gewesen. Nur2*
Die Fotos stimmen überhaupt nicht mit der Realität überein. Die Zimmer sind in einem sehr alten Zustand. Das Hotel war eine reine Baustelle. Der Blick aus dem Fenster war zwischen 2 Wänden wodurch das Zimmer sehr dunkel war. Mit 4 Sternen hat dies nichts zu tun. Beim Frühstück gab es keine Heißgetränke wie zb Café Latte. Lediglich nur Filtercafe. Der Aufenthalt war nicht zufriedenstellend und hat meine Gäste die ich in das Hotel eingeladen hatte total enttäuscht. Schade
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had a very nice room. There was no easy way to get into the hotel a good many steps had to be climbed to get to the lobby and with women traveling alone suitcases are very heavy.
Stayed 8 nights in May 2019