Aspen Suites Hotel Haines

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Dates

January 2025

February 2025

Full-sized fridge, microwave, stovetop, coffee/tea maker

32-inch flat-screen TV with cable channels, TV

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Laundry

Pet-friendly

Kitchen

Air conditioning

Parking included

Free WiFi

Explore the area

409 Main Street, Haines, AK, 99827

Haines Borough Public Library
3 min walk
Hammer Museum
4 min walk
Sheldon Museum and Cultural Center
5 min walk
Haines, AK (HNS)
5 min drive

Room options

Premium bedding, down duvets, desk, blackout curtains

Single Queen Kitchenette

40 sq m
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Double Queen Kitchenette

40 sq m
Sleeps 4
2 Queen Beds

Similar properties

Breakfast included

Free airport shuttle

Pet-friendly

Parking included

for 1 night

includes taxes & fees

8 Jan - 9 Jan

About this property

Hotel in Haines with free parking

Coffee/tea in a common area, a business center, and a meeting room are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, free newspapers, and a front-desk safe. Housekeeping is available once per stay.

Aspen Suites Hotel Haines offers 47 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with double sofa beds. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Haines hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Aspen Suites Hotel Haines. During your stay, you're just a quick walk from Haines Borough Public Library. You'll find features like free WiFi in public areas and free self parking, plus a business center.

Free WiFi
Free self parking
Amenities include free lobby newspapers, a front-desk safe, and a business center
Steps from Haines Borough Public Library and 4 minutes by foot from Hammer Museum
Dogs welcome for a fee (restrictions apply)

WiFi is free in public spaces. Business amenities include a business center and a meeting room. The business-friendly Aspen Suites Hotel Haines also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.

This Haines hotel is smoke free.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Wheelchair-accessible parking available

Food and drink

Coffee/tea in a common area

Family friendly

Full-sized fridge
Kitchenette
Laundry facilities
Microwave
Sofa bed

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Vending machine

Guest services

Front desk (limited hours)
Housekeeping (once per stay)
Laundry facilities

Business services

Business centre
A meeting room

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Braille signage
Lift
Grab bar near toilet
In-room accessibility
Low-height worktop and sink
Raised toilet seat
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk

Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Double sofa bed
Down duvet
Heating
Premium bedding

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

32-inch flat-screen TV
TV channels

Food and drink

Coffee/tea maker
Cookware/dishes/utensils
Kitchenette
Microwave
Fridge
Stovetop

Desk
Iron/ironing board
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

For more details, please contact the property using the information on the booking confirmation

Guests arriving outside of regular check-in hours can use the exterior call box for check-in assistance.

Guests must notify the property of their expected arrival time in advance, and confirm their arrival time by phone at least 24 hours before check-in.

Access methods

Front desk (limited hours)

Pets

Pets: USD 35.00 per pet, per day, plus a deposit of USD 150.00 per stay
Only dogs are allowed
Maximum 1 pets
Pets cannot be left unattended
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Up to 4 children 10 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 100.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet deposit: USD 150.00 per stay
Pet fee: USD 35.00 per pet, per day
Service animals are exempt from fees
A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

Up to 4 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Aspen Suites Hotel Haines

Aspen Suites Haines

Aspen Suites Haines Haines

Aspen Suites Hotel Haines Hotel

Aspen Suites Hotel Haines Haines

Aspen Suites Hotel Haines Hotel Haines

Aspen Suites Hotel Haines Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Jim

Travelled with family

24 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

After arriving by ferry late at 1:00 am, greeted by friendly staff and it was nice to walk into a very clean and well accommodated room. Would highly recommend to any traveler!

Stayed 1 night in Sep 2024

10/10 Excellent

Bernard

Travelled with family

24 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Sep 2024

10/10 Excellent

Rosary

5 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very clean, convenient, good parking, walkable. Would stay there again.

Stayed 1 night in Aug 2024

10/10 Excellent

Timothy

Travelled with partner

2 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was a delightful spot to stay. It was clean, quiet and well kept. The only negatives - such as they were- was the rather expensive price and the fact the bed was not a queen size, although it was called a queen suite. Is certainly return again.

Stayed 1 night in Aug 2024

10/10 Excellent

Eric

Business traveller

21 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

Very friendly customer service, beautiful clean room and the hotel is in a beautiful area. Overall great experience.

Stayed 1 night in Aug 2024

10/10 Excellent

Eileen L

Travelled with family

20 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The staff was very friendly and welcoming and tipped us off as to where we could see bears. We saw a mama and 3 cubs!

Stayed 1 night in Aug 2024

10/10 Excellent

angela

Travelled with family, Business traveller, Travelled with group

16 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great people, Deana, Maggie, Christina, Fatima were all so helpful and understanding when my hubby was not feeling well. They offered a later checkout for us, so he could rest longer. Also we decided to stay an extra night to just.chill out before we ferry back to Juneau.

Stayed 2 nights in Aug 2024

10/10 Excellent

Christina

2 Aug 2024

Stayed 1 night in Jul 2024

6/10 Okay

Barbara

31 Jul 2024

Stayed 1 night in Jul 2024

8/10 Good

Barbara

Travelled with partner

26 Jul 2024

Disliked: Amenities

It would have been nice if the property had a dining facility. At 5:30 pm on a Wednesday night in July, there were only 2 restaurants open. The room was fine, though could have used better lighting.

Stayed 1 night in Jul 2024

10/10 Excellent

daniel b

Travelled with family

19 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

One of the best hotel options in the town. Convenient and modern. Great spacious room with kitchen made it a great stay for us.

Stayed 2 nights in Jul 2024

8/10 Good

Andrew Wallace

Travelled with family

18 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

clean rooms and friendly staff

Stayed 1 night in Jul 2024

10/10 Excellent

Shahzad

16 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nice place to stay.

Stayed 1 night in Jul 2024

10/10 Excellent

William

14 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

8/10 Good

Ernest

Travelled with family

8 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Rooms were small and no extras (breakfast) were included in a higher priced room.

Stayed 1 night in Jun 2024

10/10 Excellent

Gary

8 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Kitchenette was great. Room size perfect for a longer stay.

Stayed 12 nights in Jun 2024

10/10 Excellent

Virginia

Travelled with family, Travelled with group

8 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel, dogs welcome

The beds were comfortable. They made my dog feel very welcome with a welcome package for the dog, we didn't need it but it was welcoming. The only drawback was we were put on the street side it was noisy in the morning so my dog barked at the noise which made us get up early.

Stayed 1 night in Jun 2024

4/10 Poor

Sally

Travelled with partner

7 Jul 2024

Disliked: Cleanliness, staff & service, amenities

No housekeeping for an entire week we were there. We had to take dirty towels down to the desk every day for new towels, rude receptionist, not open in mornings for coffee until 8:00 and no breakfast at all! Also expensive for no services!

Stayed 5 nights in Jul 2024

10/10 Excellent

Kathy

Travelled with family

5 Jul 2024

Yes it was a nice place to stay. One of the newer hotels. Only thing still waiting on my refund from them. Check your receipt and card to see if you get refunded.

Stayed 4 nights in Jun 2024

10/10 Excellent

Megan

29 Jun 2024

Came here for an overnight getaway from Skagway. I feel like a princess! The hotel is so clean and comfortable and the whole town is safe and inviting.

Stayed 1 night in Jun 2024

10/10 Excellent

Aimee

27 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2024

10/10 Excellent

Karen

Travelled with partner

19 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Right downtown within walking distance of shopping and dining. Nice big rooms with kitchenette.

Stayed 1 night in Jun 2024

8/10 Good

Maria

Travelled with family, Travelled with group

4 Jun 2024

Liked: Cleanliness, staff & service, amenities

The hotel and staff were very nice. It’s in a great location for downtown and you can also easily walk to the fair grounds. They provide you with pots, dishes and a stove top. We did have a problem with the bathroom in one room not working. The staff did their best to fix it, but going to a Beer Festival with no working bathroom was quickly a problem. We had to go down to the lobby to every time. I was originally told I would get $20 off my $518 bill, then was promised $60 and in the end my credit card shows only $30. I’m not sure what happened there. Had the bathroom been working I would have given a 5 star and obviously this a fluke incident and I would still stay there in the future.

Stayed 2 nights in May 2024