The Plaza Inn & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Plaza Inn & Suites

Lobby
Deluxe Suite
Indoor pool
Lobby
Desk, free WiFi, bed sheets

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Air conditioning
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
931 Dual Highway, Building A, Hagerstown, MD, 21740
  • Hagerstown Suns Municipal Stadium
    17 min walk
  • Wendy's
    2 min walk
  • Washington County Transit Center
    3 min drive
  • Hagerstown, MD (HGR-Hagerstown Regional)
    16 min drive

Room options

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Pool View

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Poolside

  • 43 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

The Plaza Inn & Suites

Hotel in Hagerstown with a 24-hour front desk and an indoor pool
An indoor pool, conference space, and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, ATM/banking services, a banquet hall, and a vending machine are onsite. Housekeeping is available on request.
The Plaza Inn & Suites offers 145 air-conditioned accommodations with hair dryers and complimentary toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations.

This Hagerstown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at The Plaza Inn & Suites, you'll be within walking distance of Hagerstown Suns Municipal Stadium. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool
  • Amenities include 3 meeting rooms, conference space, and an elevator
  • Just a 2-minute drive from Hagerstown Suns Municipal Stadium and a few minutes from Hagerstown Dog Park
  • Dogs welcome for a fee (restrictions apply)
The Plaza Inn & Suites offers its guests an indoor pool, a vending machine, and an ATM. Event space at this hotel measures 2400 square feet (223 square meters) and includes conference space. Public spaces have free WiFi. Free self parking is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site

Things to do

  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (on request)

Business services

  • Conference space (2400 square feet)
  • Meeting rooms - 3

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV

More

  • Desk
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Clarion Inn
The Plaza Inn & Suites Hotel
The Plaza Inn & Suites Hagerstown
The Plaza Inn & Suites Hotel Hagerstown

The Plaza Inn & Suites Reviews

Reviews

5.8
Rating 10 - Excellent. 98 out of 411 reviews" "
Rating 8 - Good. 58 out of 411 reviews" "
Rating 6 - Okay. 64 out of 411 reviews" "
Rating 4 - Poor. 71 out of 411 reviews" "
Rating 2 - Terrible. 120 out of 411 reviews" "

5.8/10

Cleanliness

6.2/10

Staff & service

5.2/10

Amenities

5.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hunter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice except for the pool not being heated
Stayed 3 nights in Sep 2024

10/10 Excellent

Hunter

Stayed 1 night in Sep 2024

6/10 Okay

Gene

Disliked: Amenities, property conditions & facilities
The hotel has definitely seen better days. It appears to be going through a piecemeal modernization/upgrade. The room was clean and the AC worked in the 2nd room they assigned. With COVID over, they should remove the Plexiglass barrier at the checkin desk. They need to decide what type of hotel they want to be...
Stayed 1 night in Sep 2024

8/10 Good

Brian

Stayed 1 night in Sep 2024

10/10 Excellent

Slyme

Liked: Amenities
Great
Stayed 1 night in Aug 2024

8/10 Good

James

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2024

10/10 Excellent

Amy

Travelled with family
Liked: Staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Thomas

Stayed 1 night in Aug 2024

10/10 Excellent

Carlton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Kimberly, Oxford

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This was a great room for the price. It was very convenient to the highway. The building is a little dated but they are clearly working to update the facility. My room was clean and the bed was comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Amber

Stayed 2 nights in Aug 2024

10/10 Excellent

Kolla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena experiencia tanto económico como seguro y muy silencioso para poder descansar
Stayed 1 night in Apr 2024

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen servicio muy limpio el personal es muy amable no tengo queja alguna
Stayed 1 night in May 2024

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service very good staff very clean I recommend I enjoy
Stayed 1 night in Jul 2024

8/10 Good

Charlie

Disliked: Staff & service
Normal
Stayed 1 night in Aug 2024

4/10 Poor

Melissa

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
The lobby is deceptively pretty. The outside and around the property is less so. It is situated up on a hill, but the road is very rough. The room was ok, but not nice. The curtains had a massive rip, there were no Kleenex/tissues, and only one trash can for the whole room - in the bathroom. The tub & shower were dingy and had soap scum all over. The TV remote never worked. They also do NO discounts (military, AARP, etc) but take a deposit. Will never stay here again.
Stayed 1 night in Aug 2024

4/10 Poor

Kayla, Hagerstown

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
cleaning sucks.. most employees at desk have a nasty attitude.
Stayed 1 night in Jul 2024

4/10 Poor

Diane

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
run down property trying to make the best of it.
Stayed 1 night in Aug 2024

10/10 Excellent

Marie, Hagerstown

Liked: Cleanliness, staff & service, property conditions & facilities
nice place to stay
Stayed 1 night in Aug 2024

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Aug 2024

10/10 Excellent

Slyme

Stayed 1 night in Aug 2024

2/10 Terrible

Christine, Blacksburg

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The minute arrived I knew the property did not look like the pictures posted. A sign said the door was locked. A number of homeless women with children came in and out of the facility. I am a tolerant person but also a white retired college professor woman who knew that this was not any place I should spend a night. The Plaza facility inn has been clearly converted into a homeless shelter. It is Expedia's fault for not inspecting the hotels it is listing. I drove to a hotel that I knew from previous visits that was comfortable, clean and safe.
Stayed 1 night in Aug 2024

8/10 Good

Terry L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tiger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jul 2024