Holiday Inn Express & Suites Gulf Shores, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Gulf Shores, an IHG Hotel

Property amenity
Outdoor pool
Exterior
Suite, 2 Queen Beds (Extra Floor Space)
Free daily continental breakfast

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Pool
    Pool

Explore the area

Map
160 W Commerce Avenue, Gulf Shores, AL, 36542
  • Gulf State Park
    8 min walk
  • Gulf Shores Museum
    9 min walk
  • Alabama Coastal Birding Trail
    18 min walk
  • Gulf Shores, AL (GUF-Jack Edwards)
    4 min drive

Room options

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 33.0 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Suite, 1 King Bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds (Extra Floor Space)

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Gulf Shores, an IHG Hotel

Hotel with free breakfast, a short walk to Gulf State Park
Along with an outdoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.
Holiday Inn Express & Suites Gulf Shores, an IHG Hotel offers 89 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they enjoy the free breakfast at Holiday Inn Express & Suites Gulf Shores, an IHG Hotel. During your stay, you're just a quick walk from Gulf State Park. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 8 minutes by foot from Gulf State Park and a 4-minute drive from Gulf Shores Beach
Holiday Inn Express & Suites Gulf Shores, an IHG Hotel offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

A business center and a meeting room are available. The business-friendly Holiday Inn Express & Suites Gulf Shores, an IHG Hotel also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This Gulf Shores hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gulf Shores Holiday Inn Express
Holiday Inn Express Gulf Shores
Holiday Inn Express Hotel Gulf Shores
Holiday Inn Express Gulf Shores Hotel
Holiday Inn Express Suites Gulf Shores
Inn Express Gulf Shores

Holiday Inn Express & Suites Gulf Shores, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 533 out of 1000 reviews" "
Rating 8 - Good. 299 out of 1000 reviews" "
Rating 6 - Okay. 99 out of 1000 reviews" "
Rating 4 - Poor. 41 out of 1000 reviews" "
Rating 2 - Terrible. 28 out of 1000 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is 6 min from the beach, parking is convenient, and staff is friendly.
Stayed 3 nights in Aug 2024

2/10 Terrible

Ehab

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
manager. refuse to my request of late checkout.
Stayed 2 nights in Aug 2024

4/10 Poor

Stacy

Liked: Staff & service
Disliked: Property conditions & facilities
Nice location but didn’t have concessions stocked. Ice on only second and fourth floors but ice out in 2nd floor. Elevator didn’t work but no sign. Breakfast was good.
Stayed 4 nights in Aug 2024

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Jamie L

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buffett concert
Was a great overnight day we were up there for a concert and we had an excellent time. Your hotel was great thank you very much.
Stayed 1 night in Aug 2024

6/10 Okay

Lisa

Travelled with family, Travelled with group
Disliked: Property conditions & facilities
Room was comfortable and clean. Pool was nice and enjoyable. There are maintenance needs that do not seem to be addressed..... washing machine did not work, ice machine did not work, no vending machines and the lobby refrigerated drinks and snacks were scarse. Location was good. Cost was affordable.
Stayed 3 nights in Jul 2024

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
If you stay 3 nights or less, no cleaning service. No housekeeping services. You make your own bed. You pick up towels, toilet tissue and other items at the front desk.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ashley

Stayed 1 night in Jul 2024

2/10 Terrible

Thomas

Disliked: Cleanliness
This was a stain on Holiday Inn’s reputation.
Arrived @2:45 was asked to wait until 3pm to check in. Elevators were not working when we arrived. Floor in front on elevator was dirty. Carpet down to my room was dirty and stained. Never say a maid on our floor until Friday. Breakfast staff unfriendly and ran out of food/ coffee @8am on Tuesday. New owners are the worst. No knowledge of cleanliness or operations. Lobby was very hot when we arrived.
Stayed 4 nights in Jul 2024

8/10 Good

Dale

Liked: Staff & service, room comfort
Room was nice. Carpet was stained and outside the shower was dirty. Trash can in hallway full and dirty.
Stayed 3 nights in Jul 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Jim at the front desk was amazing!
Stayed 4 nights in Jul 2024

10/10 Excellent

Angelica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Lea Ann

Stayed 1 night in Jul 2024

8/10 Good

Dale

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Rachel

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
Had my room wrong at check in then tried to act like I was making it up. The washing machines did not work, elevators are a bit slow.
Stayed 1 night in Jul 2024

6/10 Okay

Summer

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Ebony Jackson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!!!
Everything from checking in to the breakfast was great!!
Stayed 2 nights in Jul 2024

6/10 Okay

Jana

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The front desk check in guy on Wednesday was great! He was very friendly and check in was quick! Negatives: ice machine on floor 1 and 2 were broken for the 3 days; room iron was broken!
Stayed 2 nights in Jul 2024

4/10 Poor

Xavier

Disliked: Cleanliness, staff & service
Cleaning was a chore and reminders were needed to empty out trash in dining area each morning. Carpets were filthy in 1st room, we were switched and next room was fine and noticeablely newer.
Stayed 6 nights in Jun 2024

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Eldric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Eldric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really nice, room was clean, but the rates seemed a little high.
Stayed 1 night in Jul 2024

8/10 Good

Major

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good rooms was nice close to beach with out the add cost
Stayed 2 nights in Jul 2024

10/10 Excellent

jesusa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024