Holiday Inn Guatemala City, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Guatemala City, an IHG Hotel

Outdoor pool
Reception
Suite, 2 Double Beds
Bar (on property)
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
1a Avenida 13-22 Zona 10, Guatemala City, Guatemala, 1010
  • Avenida La Reforma
    1 min walk
  • Plaza Fontabella Shopping Center
    4 min walk
  • El Obelisco
    8 min walk
  • Guatemala City (GUA-La Aurora Intl.)
    10 min drive

Room options

Standard Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed OR 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Balcony

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Kitchen

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Guatemala City, an IHG Hotel

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Our customers tell us they can't get enough of Holiday Inn Guatemala City, an IHG Hotel's great location. During your stay, you're just a quick walk from Avenida La Reforma. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy a bite to eat at Los Comensales, a buffet restaurant that serves international cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the clean accommodations
  • Steps from Avenida La Reforma and 4 minutes by foot from Plaza Fontabella Shopping Center
Holiday Inn Guatemala City, an IHG Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 7782 square feet (723 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Guatemala City, an IHG Hotel. Self parking is free. A complete renovation of Holiday Inn Guatemala City, an IHG Hotel was completed in May 2023.

This 3.5-star Guatemala City hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 11:00 AM.
Los Comensales - This buffet restaurant specializes in international cuisine and serves breakfast only.
Bar Sonata - Onsite bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6 AM–11:00 AM: GTQ 151.47 for adults and GTQ 80.19 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Los Comensales
  • Bar Sonata

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (7782 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Living plant wall
  • Renovated entire property – May 2023
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from January 2 2025 to January 6 2025 (dates subject to change):
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GTQ 162.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GTQ 151.47 for adults and GTQ 80.19 for children
  • Rollaway bed fee: GTQ 162.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Guatemala City Holiday Inn
Holiday Inn Guatemala City
Holiday Inn Hotel Guatemala City
Holiday Inn Guatemala Guatemala City
Holiday Inn Guatemala Hotel Guatemala City
Holiday Inn Guatemala City Hotel

Holiday Inn Guatemala City, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 647 out of 1002 reviews" "
Rating 8 - Good. 237 out of 1002 reviews" "
Rating 6 - Okay. 79 out of 1002 reviews" "
Rating 4 - Poor. 19 out of 1002 reviews" "
Rating 2 - Terrible. 20 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

jieun

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Room condition was good. But pool was too cold & dirty.
Stayed 2 nights in Sep 2024

8/10 Good

Maria

Stayed 1 night in Aug 2024

10/10 Excellent

OSCAR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and great environment
Stayed 1 night in Aug 2024

8/10 Good

Brian

Liked: Cleanliness, property conditions & facilities, room comfort
Great for one or two nights top
Good hotel for one or two nights. We stayed one night so it was okay for what we needed the room. No spa or massages available and restaurant needs a bit more attention and liveliness.
Stayed 1 night in Sep 2024

8/10 Good

Gabriela

Business traveller
Liked: Cleanliness, amenities
Great rate, business stay.
Stayed 6 nights in Aug 2024

6/10 Okay

Simon

Business traveller
Liked: Cleanliness, staff & service
The pool look good on picture but not impressed in person. The staff is very nice but the overall look of the property and the restaurant is ok….it’s a Holliday Inn so I did not expect much anyway.
Stayed 2 nights in Aug 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy some nights specially the weekend.
Stayed 4 nights in Aug 2024

10/10 Excellent

Noe

Liked: Cleanliness, staff & service, property conditions & facilities
I’m was happy to be there no complaints
Stayed 3 nights in Aug 2024

10/10 Excellent

Carlos H

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, wonderful breakfast
Great place to stay. Breakfast is incredible.
Stayed 3 nights in Aug 2024

10/10 Excellent

soumitro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Marcela

Stayed 1 night in Aug 2024

10/10 Excellent

Nelson

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Nora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Aug 2024

8/10 Good

Derek

Travelled with family and small children
Nice place good location. Day staff is super friendly. Night staff could be more welcoming.
Stayed 1 night in Jul 2024

4/10 Poor

hector

Disliked: Staff & service, property conditions & facilities, room comfort
Bad plumbing too much noise
This a recycled building the plumbing didn’t work well. I was in a room where the sink didn’t work and when I reported it to the front desk, instead of switch me to a different room they sent a plumber at midnight, that was just the beginning. There’s a club across the street that plays loud music until 2am. The noise was so loud the glass over the table was shaking
Stayed 1 night in Apr 2024

4/10 Poor

Benigno

Stayed 7 nights in Jul 2024

10/10 Excellent

Dora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at Holiday Inn before and I enjoy staying there because the hotel is at a convenient location, very clean, and the staff is friendly and professional. I didn't eat at the Hotel on this trip but I have eaten there in other trips, and the food is great.
Stayed 6 nights in Jul 2024

10/10 Excellent

Annetta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los empleados fueron muy serviciales. El lugar estaba bonito, limpio y cómodo. Hay muchas opciones de comida y el área se sentía bien segura.
Stayed 1 night in Jul 2024

10/10 Excellent

Maria

Stayed 2 nights in Jul 2024

10/10 Excellent

Douglas

Stayed 1 night in Jun 2024

8/10 Good

Herbert, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 2 nights in Jun 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of Zona 10, safe and quiet place
Stayed 1 night in Jun 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and very well centralized to many options of food and shopping
Stayed 3 nights in Jun 2024