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Holiday Inn Guatemala City by IHG

3.5 star property

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Photo gallery for Holiday Inn Guatemala City by IHG

Outdoor pool
Reception
Premium bedding, in-room safe, desk, blackout curtains
Exterior
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
1a Avenida 13-22 Zona 10, Guatemala City, Guatemala, 1010
  • Avenida La Reforma
    ‪1 min walk‬
  • Plaza Fontabella Shopping Center
    ‪4 min walk‬
  • Avenida Las Américas
    ‪9 min walk‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Balcony

Standard Room, 2 Double Beds, Balcony

Standard Room, 2 Double Beds, Balcony

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds

Suite, 2 Double Beds

Suite, 2 Double Beds

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Kitchen

Suite, 1 King Bed, Kitchen

Suite, 1 King Bed, Kitchen

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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  • Breakfast included
  • Free WiFi
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4.5 out of 5, Wonderful, (1218)
The price is €124
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Wyndham Garden Guatemala City

About this property

Holiday Inn Guatemala City by IHG

Paragraph with newline

Our customers tell us they can't get enough of Holiday Inn Guatemala City by IHG's great location. During your stay, you're just a quick walk from Avenida La Reforma. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy a bite to eat at Los Comensales, a buffet restaurant that serves international cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Avenida La Reforma and 4 minutes by foot from Plaza Fontabella Shopping Center
Holiday Inn Guatemala City by IHG offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 7782 square feet (723 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Guatemala City by IHG. Self parking is free. A complete renovation of Holiday Inn Guatemala City by IHG was completed in May 2023.

This 3.5-star Guatemala City hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 11:00 AM.
Los Comensales - This buffet restaurant specializes in international cuisine and serves breakfast only.
Bar Sonata - Onsite bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6 AM–11:00 AM: GTQ 151.47 for adults and GTQ 80.19 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Los Comensales
  • Bar Sonata

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (7782 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Living plant wall
  • Renovated entire property – May 2023
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GTQ 162.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GTQ 151.47 for adults and GTQ 80.19 for children
  • Rollaway bed fee: GTQ 162.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Guatemala City Holiday Inn
Holiday Inn Guatemala City
Holiday Inn Hotel Guatemala City
Holiday Inn Guatemala Guatemala City
Holiday Inn Guatemala Hotel Guatemala City
Holiday Inn Guatemala City Hotel

Holiday Inn Guatemala City by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 656 out of 1000 reviews
Rating 8 - Good. 231 out of 1000 reviews
Rating 6 - Okay. 73 out of 1000 reviews
Rating 4 - Poor. 18 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

HECTOR RICARDO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen servicio
Moderno y limpio.
Stayed 2 nights in Nov 2024

6/10 Okay

Michael

Business traveller
Liked: Cleanliness
Reception not truly Multi Lingual, very difficult to communicate... Should not be the case for an International Brand... Lost Mine Host... Experience was not great will not be back
Stayed 2 nights in Nov 2024

10/10 Excellent

Caroll

Stayed 4 nights in Oct 2024

10/10 Excellent

Elda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

GERMAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in Nov 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay in La Ciudad
One night stay. Everything very well done. Close to airport.
Stayed 1 night in Nov 2024

8/10 Good

Clemente

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience. Nice neighborhood. Able to walk in the neighborhood at night with no issues.
Stayed 1 night in Nov 2024

10/10 Excellent

Gustavo, Cypress

Liked: Cleanliness, staff & service, property conditions & facilities
none
Stayed 1 night in Oct 2024

10/10 Excellent

Guillermo, Huntington Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Oct 2024

10/10 Excellent

Travis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with very comfortable beds. Delicious Breakfast. Sonia in the 2nd floor dining room was awesome, she was very attentive and welcoming. I will be staying here again the next time I am in Guatemala.
Stayed 1 night in Oct 2024

10/10 Excellent

Alanisse

Stayed 2 nights in Sep 2024

10/10 Excellent

DeAndre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

2/10 Terrible

carlos

Stayed 2 nights in Sep 2024

10/10 Excellent

Carlos, Philadelphia

Stayed 1 night in Sep 2024

6/10 Okay

jieun

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Room condition was good. But pool was too cold & dirty.
Stayed 2 nights in Sep 2024

8/10 Good

Maria

Stayed 1 night in Aug 2024

10/10 Excellent

OSCAR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and great environment
Stayed 1 night in Aug 2024

8/10 Good

Brian

Liked: Cleanliness, property conditions & facilities, room comfort
Great for one or two nights top
Good hotel for one or two nights. We stayed one night so it was okay for what we needed the room. No spa or massages available and restaurant needs a bit more attention and liveliness.
Stayed 1 night in Sep 2024

8/10 Good

Gabriela

Business traveller
Liked: Cleanliness, amenities
Great rate, business stay.
Stayed 6 nights in Aug 2024

6/10 Okay

Simon

Business traveller
Liked: Cleanliness, staff & service
The pool look good on picture but not impressed in person. The staff is very nice but the overall look of the property and the restaurant is ok….it’s a Holliday Inn so I did not expect much anyway.
Stayed 2 nights in Aug 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy some nights specially the weekend.
Stayed 4 nights in Aug 2024

10/10 Excellent

Noe

Liked: Cleanliness, staff & service, property conditions & facilities
I’m was happy to be there no complaints
Stayed 3 nights in Aug 2024

10/10 Excellent

Carlos H

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, wonderful breakfast
Great place to stay. Breakfast is incredible.
Stayed 3 nights in Aug 2024

10/10 Excellent

soumitro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024