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Tru by Hilton Spartanburg

2.5 star property

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Photo gallery for Tru by Hilton Spartanburg

Reception
Exterior
Terrace/patio
Lobby
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Gym
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
103 Franklin Avenue, Spartanburg, SC, 29301
  • WestGate Mall
    ‪3 min drive‬
  • Spartanburg Methodist College
    ‪5 min drive‬
  • Tyger River Park
    ‪6 min drive‬
  • Spartanburg, SC (SPA-Spartanburg Downtown Memorial)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, free WiFi, bed sheets

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, free WiFi, bed sheets

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Comfort Suites At WestGate Mall

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, (1004)
The price is €114
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Comfort Suites At WestGate Mall

About this property

Tru by Hilton Spartanburg

Hotel in Spartanburg with free breakfast and a fitness center
This smoke-free hotel features a fitness center, a business center, and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a front-desk safe. Housekeeping is available on request.
Tru by Hilton Spartanburg offers 98 accommodations with air conditioning. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. This Spartanburg hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Tru by Hilton Spartanburg. During your stay, you'll be within walking distance of WestGate Mall. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a business center, and an elevator
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute drive from WestGate Mall and 5 minutes from Spartanburg Methodist College
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. The business-friendly Tru by Hilton Spartanburg also features a fitness center, a front-desk safe, and an elevator. Self parking is free.

This Spartanburg hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM–9:00 AM on weekdays and 6:00 AM–10:00 AM on weekends

Things to do

  • Billiards/pool table
  • Fitness centre

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (on request)
  • Luggage storage

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • 20 bathrooms
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Spartanburg Hotel
Tru by Hilton Spartanburg Spartanburg
Tru by Hilton Spartanburg Hotel Spartanburg

Tru by Hilton Spartanburg Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 479 out of 661 reviews
Rating 8 - Good. 99 out of 661 reviews
Rating 6 - Okay. 37 out of 661 reviews
Rating 4 - Poor. 15 out of 661 reviews
Rating 2 - Terrible. 31 out of 661 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The clerk was very courteous asking me do I like it quiet and I said yes and Robert accommodated me and it was great and I slept like a baby
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent visit
Greeted with a smile and very polite Mr. Robert. Checked in on the app and got the digital keys. Me and kids walked into a beautiful and large room. Slept in very comfortable bed but the only negative thing is the pillows are ways to soft. Breakfast was very delicious especially the yogurt and pancakes. My kids really enjoy the yogurt. Great location. Not far from the mall and restaurants. Overall great place to sleep and eat at. Thanks for the stay.
Stayed 3 nights in Nov 2024

4/10 Poor

Don, Chapin

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
First room had not been cleaned since previous guest. Second room light build out no remote. Told to unplug tv to turn off because previous guest left on.
Stayed 1 night in Nov 2024

6/10 Okay

Nichole

Liked: Staff & service
It was okay. Not a lot light in the rooms and the beds were not very comfortable.
Stayed 2 nights in Nov 2024

4/10 Poor

terry

Disliked: Cleanliness, staff & service, property conditions & facilities
Bathroom was very dirty
Stayed 1 night in Nov 2024

10/10 Excellent

Jill, Sumter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Dory, carolina beach

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Early morning breakfast staff are super friendly!
Stayed 1 night in Nov 2024

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Teresa, sumter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel Great staff And a pretty good breakfast ! Very clean !! We will be back again this is our go to Hotel when we visit family in the area ! This our second visit 😊
Stayed 1 night in Nov 2024

10/10 Excellent

Malachi

Stayed 1 night in Oct 2024

10/10 Excellent

LYNDA K

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the way the hotel was decorated with bright colors and a young at heart attitude. When we checked in, Robert was at the desk and he made us feel very welcome. The room was comfortable and the breakfast was worthy of the name. We will be back.
Stayed 1 night in Nov 2024

10/10 Excellent

John B

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
N/A
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and safe hotel. Plus, I liked the breakfast.
Stayed 2 nights in Nov 2024

10/10 Excellent

Debbie

Travelled with group
Stayed 2 nights in Nov 2024

10/10 Excellent

Kamryn

Stayed 1 night in Oct 2024

8/10 Good

Ambrelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything, staff was helpful and polite and
Stayed 2 nights in Nov 2024

8/10 Good

Lori

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Friendly!
Pleasantly surprised based on the low star rating. This hotel was clean and comfortable, staff was very friendly. The main drawbacks were the breakfast bar, while not awful, was just adequate.
Stayed 1 night in Nov 2024

6/10 Okay

Vicki

Stayed 1 night in Oct 2024

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room; decent breakfast
Stayed 1 night in Nov 2024

10/10 Excellent

Shannon

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and updated. Well lit areas. Great options for teenagers to hang out. Will definitely recommend!
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute lobby and overall hotel decor. A little loud from traffic on the road but not too bad.
Stayed 1 night in Nov 2024

10/10 Excellent

Teresa

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Sheets were so comfortable!
Stayed 1 night in Nov 2024

10/10 Excellent

Josue

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
It was a fantastic experience from start to finish. I highly recommend this hotel for anyone looking for comfort, excellent service, and convenience.
Stayed 1 night in Oct 2024

10/10 Excellent

Nadia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Edwin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for sports tournements. Close location to everything and everyone is very friendly. Second time staying here and will stay here again.
Stayed 2 nights in Nov 2024

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