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Hampton Inn & Suites Greenfield

2.5 star property

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Photo gallery for Hampton Inn & Suites Greenfield

Room, 2 Queen Beds, Non Smoking
Exterior
Reception
Reception
Pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
184 Shelburne Rd, Greenfield, MA, 01301
  • Greenfield Community College
    ‪17 min walk‬
  • Old Greenfield Village
    ‪18 min walk‬
  • Deerfield Academy
    ‪11 min drive‬
  • Westfield, MA (BAF-Barnes Municipal)
    ‪43 min drive‬

Room options

View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking

Studio, 2 Queen Beds, Accessible, Non Smoking

Studio, 2 Queen Beds, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Down duvets, desk, blackout curtains, soundproofing

Standard Room

  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Room, Accessible, Non Smoking

Room, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Down duvets, desk, blackout curtains, soundproofing

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Studio, 1 King Bed, Accessible, Non Smoking

Studio, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Living area

Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Hair dryer, towels

Standard Room

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Hampton Inn & Suites Greenfield

Hotel in Greenfield with free breakfast and a fitness center
This hotel features a fitness center, a 24-hour business center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Weekly housekeeping is available.
Hampton Inn & Suites Greenfield offers 68 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. 43-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hampton Inn & Suites Greenfield. During your stay, you'll be within walking distance of Greenfield Community College. Free breakfast, free WiFi in public areas, and free self parking are available. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a 24-hour business center, and a meeting room
  • Onsite recreation includes a gym
  • Just a 2-minute drive from Old Greenfield Village and a few minutes from Greenfield Community College
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 635 square feet (59 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Hampton Inn & Suites Greenfield. Self parking is free.
Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 635 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Renovations and closures

The property will be renovating from December 30 2024 to April 30 2025 (completion date subject to change). The following areas are affected:
  • Business center
  • Elevator
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0012451140
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Greenfield Hampton Inn
Hampton Inn Greenfield
Hampton Inn Hotel Greenfield
Hampton Inn Greenfield Hotel
Greenfield Hampton Inn
Hampton Inn Greenfield
Hampton Hotel Greenfield
Hampton Inn Suites Greenfield
Hampton & Suites Greenfield
Hampton Inn & Suites Greenfield Hotel
Hampton Inn & Suites Greenfield Greenfield
Hampton Inn & Suites Greenfield Hotel Greenfield

Hampton Inn & Suites Greenfield Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 421 out of 781 reviews
Rating 8 - Good. 232 out of 781 reviews
Rating 6 - Okay. 76 out of 781 reviews
Rating 4 - Poor. 25 out of 781 reviews
Rating 2 - Terrible. 27 out of 781 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Tao

Stayed 1 night in Dec 2024

6/10 Okay

Virginia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Needs a remodel!
The hotel needs remodeling. Also it was not that clean. The coffee make was broken and they did replace it with another. The toilet didn’t flush very well, took several tries.
Stayed 4 nights in Dec 2024

2/10 Terrible

Bernard

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean, comfortable, and the room was clean and nice. The only complaint I have is it was very noisy with other guests being next to us and above us. We could hear their tv at later times at night and the people above us were walking around at 1am. Not necessarily anything the hotel staff could do about it, but something I think all hotels should keep in mind is creating better sound denting throughout the property. You shouldn’t be able to hear guests in the next room.
Stayed 2 nights in Dec 2024

8/10 Good

Vic, Trenton

Stayed 1 night in Dec 2024

10/10 Excellent

James

Travelled with family
Parking situation
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Average
There are multiple freeways so the nose is loud. The rim smelled of synthetic fragrance to cover something up.
Stayed 2 nights in Dec 2024

8/10 Good

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The complimentary breakfast was great. It had a lot to choose from hot and cold.
Stayed 1 night in Dec 2024

6/10 Okay

Melissa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good that a renovation is in process
We stopped here unexpectedly because road conditions were bad and we were tired. This hotel is also very tired but is in the middle of a renovation. The staff was great, the room was warm, and the bed was fine. We slept well but it’s good that they’re doing a renovation. New sheets would be a good thing.
Stayed 1 night in Dec 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We had issues at checkin
Stayed 2 nights in Nov 2024

10/10 Excellent

Ronald

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel that is getting renovated shortly after departure. Hopefully their parking lot gets a facelift as it is rather uneven but at minimum needs fresh paint to mark the parking spaces.
Stayed 7 nights in Nov 2024

8/10 Good

Gary

Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant one night stay
This was a one-night stay for a family gathering and a place to relax for an hour before going to bed. The staff were very friendly and helpful, the room comfortable, the coffee good, and the breakfast reasonably good. (I appreciated that there were both 2% and skim milk.) We suggest that you place two chairs in your standard queen rooms for those, like us, who prefer sitting in a chair rather than the bed to read or watch TV.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Stayed 2 nights in Oct 2024

10/10 Excellent

NICHOLAS, Bradenton

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the highway, and a restaurant less than 100 ft away
Stayed 1 night in Oct 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stevie at the Front Desk was wonderfully helpful, resourceful, and courteous! We would return just because of him! He deserves a raise asap!
Stayed 2 nights in Oct 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and kind. Room was clean and comfy.
Stayed 1 night in Oct 2024

6/10 Okay

Amy

Travelled with family
Stayed 1 night in Oct 2024

6/10 Okay

Kris

Travelled with partner
Liked: Staff & service
I didn't like paying full price while pool wasn't open during stay. Should receive discount since its offer as an amenity
Stayed 1 night in Oct 2024

8/10 Good

Catherine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking and dining are very close by and convenient.
Stayed 2 nights in Oct 2024

4/10 Poor

Terri-Lee

Travelled with family
Disliked: Property conditions & facilities
First off, Expedia charged us almost $400 per night for each of 3 nights - EXORBITANT! I regret that I did not just call up the hotel and make reservations that way. I think the rack rate would have been better! What we experienced was not worth half that price. I had reserved a handicap accessible room, but I did not get it. We were placed on the 4th floor, and then both elevators were broken for 2 days! I was in pain and in danger of a fall as I had to navigate cement steps on 4 floors. This was very distressing, and I am grateful I was not in a wheelchair! The area is unattractive with a homeless shelter next door which looked very similar to our hotel. The floors in lobby and elevators were dirty. We were told that housekeeping would be provided every OTHER day! I felt sorry for the meager staff who were SOMETIMES present at the front desk and had to represent this hotel. The breakfast was adequate as was the small exercise room. I found no fault with the kitchen staff. The room upon check-in was acceptably clean, and we chose not to use housekeeping services during our 3 day stay. Overall, it is rather a depressing place, and I would not recommend it.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mary, Gonzales

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room we had at this Hampton Inn was large and comfortable. The facility was clean and well maintained. The bathroom was also nice. The staff were very friendly and helpful.
Stayed 1 night in Oct 2024

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