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Tru By Hilton Gaylord, MI

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tru By Hilton Gaylord, MI

Desk, laptop workspace, blackout curtains, iron/ironing board
Terrace/patio
Lobby
Exterior
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
1048 WEST MAIN STREET, Gaylord, MI, 49735
  • Otsego County Historical Museum
    ‪15 min walk‬
  • Bavarian Falls Park
    ‪2 min drive‬
  • Call of the Wild Museum
    ‪2 min drive‬
  • Gaylord, MI (GLR-Gaylord Regional)
    ‪3 min drive‬

Room options

View all photos for Room, 1 King Bed

Bathroom shower

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | Bathroom

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(39 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower) | Bathroom shower

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Bathroom shower

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

8.4 out of 10
Very good
(20 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Best Western Gaylord

Pool
Hot tub
Breakfast included
Parking included
4.5 out of 5, Wonderful, (1004)
The price is €122
for 1 room
includes taxes & fees
1 Feb - 2 Feb
Best Western Gaylord

About this property

Tru By Hilton Gaylord, MI

Hotel in Gaylord with a 24-hour fitness center and a 24-hour business center
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area. Weekly housekeeping is available.
Tru By Hilton Gaylord, MI offers 92 air-conditioned accommodations with hair dryers and irons/ironing boards. 55-inch flat-screen televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Tru By Hilton Gaylord, MI. During your stay, you'll be within walking distance of Otsego County Historical Museum. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and convenience store
  • Onsite recreation includes a 24-hour gym
  • 15 minutes by foot from Otsego County Historical Museum and a 2-minute drive from Bavarian Falls Park
  • Cats and dogs welcome for a fee (restrictions apply)
Tru By Hilton Gaylord, MI offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Business amenities include a 24-hour business center and coworking spaces.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. The business-friendly Tru By Hilton Gaylord, MI also features coffee/tea in a common area, a convenience store, and a front-desk safe. Free self parking is available.

This Gaylord hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Corner/local shop
  • Indoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (weekly)
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station
  • Coworking spaces

Outdoors

  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Phone accessibility kit
  • Pool hoist on site
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Premium channels
  • Satellite channels

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU BY Hilton Gaylord
Tru By Hilton Gaylord, MI Hotel
Tru By Hilton Gaylord, MI GAYLORD
Tru By Hilton Gaylord, MI Hotel GAYLORD

Tru By Hilton Gaylord, MI Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 215 out of 348 reviews" "
Rating 8 - Good. 75 out of 348 reviews" "
Rating 6 - Okay. 34 out of 348 reviews" "
Rating 4 - Poor. 11 out of 348 reviews" "
Rating 2 - Terrible. 13 out of 348 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and amazing bed
Amazing overnight stay. Bed is extremely confrontational. The pillows are spectacular too. Wish I could have kept a pillow. Very clean and tidy. The shower did have some water stains and possible soap scum build up on the areas where there is caulk but other than that my stay was awesome!
Stayed 1 night in Oct 2024

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Oct 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Justin, Austin

Stayed 1 night in Sep 2024

8/10 Good

Penelope

Travelled with partner
Originally booked thru Expedia and because the elevator was down at Tru, we are both handicapped, we had to go to Holiday Inn Express. The booking thru Expedia does not notify you if there is a problem. Yet, all that shows up when you query for Tru are the booking outside Tru. Holiday was set up to take our reservation from Tru but it did cause a little inconvenience.
Stayed 1 night in Oct 2024

6/10 Okay

karen

Travelled with family, Travelled with pets
Disliked: Staff & service, amenities, property conditions & facilities
Elevator was down and was not told ah
Stayed 1 night in Oct 2024

10/10 Excellent

arthur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Close to shopping and dining options. Clean and helpful staff.
Stayed 2 nights in Sep 2024

8/10 Good

Justin, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
A nice place to stay for a night or two!
Stayed 3 nights in Sep 2024

6/10 Okay

Mitch

Travelled with group
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Sep 2024

4/10 Poor

randy

Stayed 1 night in Aug 2024

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Gabrielle

Travelled with partner
Very clean and well taken care of. Breakfast was pretty good for a hotel!
Stayed 2 nights in Sep 2024

8/10 Good

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities
It was a quick stay. Not bad.
Stayed 1 night in Aug 2024

10/10 Excellent

Abby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean and updated and visually pretty , we enjoyed our stay. The pool was warm and not too strong of chemical smell, the breakfast was good but not tons of vegetarian options
Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gaylord Hiltin
Perfect location off highway. Clean. Only downside was key. Takes too long for signal to unlock door. Key never worked for outside door in parking area.
Stayed 1 night in Aug 2024

10/10 Excellent

Wendy

Stayed 1 night in Aug 2024

2/10 Terrible

Tyler

Disliked: Cleanliness, property conditions & facilities
Very dirty.
Stayed 1 night in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lynn

Travelled with family
Stayed 1 night in Aug 2024

10/10 Excellent

Dominic, Daytona Beach

Great place if you have a pet
Stayed 1 night in Aug 2024

2/10 Terrible

Jerry

Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Roy

Travelled with family
Liked: Amenities, property conditions & facilities
Beds were terrific. Tv was great. Breakfast was adequate. No Kleenex.
Stayed 1 night in Aug 2024

10/10 Excellent

LILIANA

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and stafe
Stayed 1 night in Aug 2024