SureStay Hotel by Best Western Grants

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western Grants

Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)
Exterior
Reception
Indoor pool

Reviews

7.6 out of 10

Good

Popular amenities

  • Hot tub
  • Pool
  • Air conditioning

Explore the area

Map
1608 E Santa Fe Avenue, Grants, NM, 87020
  • Northwest New Mexico Visitor Center
    17 min walk
  • Mining Museum
    4 min drive
  • Sky City Casino
    17 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

SureStay Hotel by Best Western Grants

Hotel in Grants with free breakfast and a 24-hour front desk
This smoke-free hotel features an indoor pool, a spa tub, and a business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
SureStay Hotel by Best Western Grants offers 60 accommodations, which are accessible via exterior corridors and feature washers/dryers and safes. Televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a spa tub are on site.
Our customers tell us they enjoy the free breakfast at SureStay Hotel by Best Western Grants. During your stay, you're just a quick walk from El Malpais National Conservation Area. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool or soak in the spa tub
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 9 minutes by foot from El Malpais National Conservation Area and a 2-minute drive from Northwest New Mexico Visitor Center
  • Cats and dogs welcome for a fee (restrictions apply)
SureStay Hotel by Best Western Grants offers its guests an indoor pool and a spa tub. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available daily. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at the business-friendly SureStay Hotel by Best Western Grants. Self parking is free. You'll have access to the indoor pool at a partner property.

This Grants hotel is smoke free.

Guests are served free full breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:00 AM–9:00 AM

Things to do

  • Access to nearby indoor pool
  • Indoor pool
  • A hot tub

Family friendly

  • Access to nearby indoor pool
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Washer/dryer

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Washer and dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per pet, per night (maximum USD 100 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 10:00 AM to 9:00 PM.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Travelodge Grants
Travelodge Motel Grants
Grants Pass Travel Lodge
Grants Pass Travelodge
Travel Lodge Grants Pass
Travelodge Grants Motel
Travelodge Wyndham Grants Motel
Travelodge Wyndham Grants
Surestay By Best Grants Grants
SureStay Hotel by Best Western Grants Hotel
SureStay Hotel by Best Western Grants Grants
SureStay Hotel by Best Western Grants Hotel Grants

SureStay Hotel by Best Western Grants Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 348 out of 1003 reviews" "
Rating 8 - Good. 306 out of 1003 reviews" "
Rating 6 - Okay. 174 out of 1003 reviews" "
Rating 4 - Poor. 91 out of 1003 reviews" "
Rating 2 - Terrible. 84 out of 1003 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Stayed 1 night in Sep 2024

2/10 Terrible

Martha, Modesto

Stayed 1 night in Sep 2024

10/10 Excellent

Justina

Stayed 1 night in Sep 2024

2/10 Terrible

Daniel

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Cockroaches in the breakfast area by the food! Dirty and rundown. Not worth the price.
Stayed 1 night in Sep 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
clean room
Stayed 1 night in Sep 2024

2/10 Terrible

Steven

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older but clean with a comfy king size bed. Staff was friendly and efficient.
Stayed 1 night in Sep 2024

8/10 Good

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Mike

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Dar

Stayed 1 night in Sep 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable. Front desk staff was friendly. There was a Denny's next door for meals and DQ across the road. All with in walking distance.
Stayed 1 night in Aug 2024

6/10 Okay

Anna

Stayed 1 night in Sep 2024

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Reba

Travelled with family
Stayed 2 nights in Sep 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the fact that the staff was friendly and liked the fact they made a call to our room to see if all was satisfactory. Didn't like the fact the internet didn't work as the only place it would connect was at front desk, the lady did her best to get it to work but when got back to my room had no internet. Didn't like the fact that the biscuits were not kept warm
Stayed 1 night in Aug 2024

8/10 Good

Nola, Sun City West

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient and friendly front desk staff. Pool closed for maintenance.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael, Lakewood

Liked: Cleanliness
Stayed 1 night in Aug 2024

2/10 Terrible

Lisa

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Didn’t like the the room was not clean, sheets were not clean. Bathtub had pubic hair in it.
Stayed 1 night in Aug 2024

4/10 Poor

Leandro

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Went to funeral with small kids .chose this motel cuz of pool so kids could burn energy.pool was out of service. BUMMER!!
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just wish we had a downstairs room, being in our late seventies. Room was great, AC was quiet, had an iron & board AND Walmart & Dollar Tree are a very close walk!
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great except no wash rags
Stayed 1 night in Aug 2024

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Ivette

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Rodney

Disliked: Cleanliness
Toilet was dirty, had been used, and not cleaned. Grants had limited options for eating.
Stayed 1 night in Jul 2024

8/10 Good

Jenny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were big along with the bathroom. There wasn't a closet but there was a place to hand your clothes. There was issue with the keys on one of the days but it was easily resolved. This was a good, very reasonable place to stay for a few days.
Stayed 2 nights in Jul 2024