Holiday Inn Express Flagstaff, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Flagstaff, an IHG Hotel

Exterior
Standard Room, 2 Queen Beds
Exterior
Lobby sitting area
Outdoor pool, pool loungers

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Parking available
  • Gym
  • Hot tub
  • Pool
  • Housekeeping

Explore the area

Map
2320 E Lucky Ln, Flagstaff, AZ, 86004
  • Heritage Square
    3 min drive
  • Northern Arizona University
    4 min drive
  • Flagstaff City Hall
    4 min drive
  • Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    9 min drive

Room options

Standard Room, 2 Queen Beds

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed (QAAN)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible (Mobility)

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Holiday Inn Express Flagstaff, an IHG Hotel

Hotel with free breakfast, near Northern Arizona University
An outdoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a spa tub, a seasonal outdoor pool, and a business center. Housekeeping is available on request.
Holiday Inn Express Flagstaff, an IHG Hotel offers 154 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 37-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Flagstaff, an IHG Hotel. During your stay, you'll be close to Northern Arizona University. Features include free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the overall condition of the property
  • Just a 4-minute drive from Northern Arizona University and a few minutes from Flagstaff Symphony Orchestra
Holiday Inn Express Flagstaff, an IHG Hotel offers its guests a seasonal outdoor pool, a spa tub, and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. Event space at this hotel measures 904 square feet (84 square meters) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express Flagstaff, an IHG Hotel. For a fee, parking is available.

This Flagstaff hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Uncovered self parking on site (USD 7.50 per day)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–10:00 AM

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (904 square feet)
  • A meeting room

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Fixed shower seat
  • Front entrance ramp
  • Grab bar in shower
  • Shower grab bar height (centimetres): 84
  • Hand-held shower head
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 86
  • Height-adjustable showerhead
  • Pool hoist on site
  • Step-free path to entrance
  • Wheelchair-accessible parking
  • 7 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 84
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in reception
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Utility fee: USD 0.95 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 7.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in June and close in September.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Flagstaff Holiday Inn Express
Holiday Inn Express Flagstaff
Holiday Inn Express Hotel Flagstaff
Holiday Inn Flagstaff
Holiday Inn Express Flagstaff Hotel

Holiday Inn Express Flagstaff, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 582 out of 1005 reviews" "
Rating 8 - Good. 278 out of 1005 reviews" "
Rating 6 - Okay. 85 out of 1005 reviews" "
Rating 4 - Poor. 32 out of 1005 reviews" "
Rating 2 - Terrible. 28 out of 1005 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Rene

Stayed 1 night in Aug 2024

2/10 Terrible

Courtney

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I need them to return the $250 charge they put to my card for the housekeeping saying the room smell like smoke. I'm a healthcare professional who stays there regularly to manage my flag staff lab. Unfortunately they put me in an adjoining room. I don't know if maybe the girls in the next room smoked, but I had to put a towel at the bottom of the door, to not hear the girls so loud that night. Maybe the girls in the next room smoked and it seeped into my room. However this is very discouraging highly disappointing. In fact, I should have asked to not have been charged for the room at all, and instead I paid a good price for the room, Plus was penalized 250 for smoking that I did not do.
Stayed 2 nights in Sep 2024

8/10 Good

Maritza, Surprise

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, quick check in and out. Not sure if the room was completely clean, bathroom didn’t look clean, it was a pair of socks hanging in the shower curtain. Shower tub with hairs. Beds clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Stayed 2 nights in Aug 2024

8/10 Good

David, Saint Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Beth

Stayed 1 night in Aug 2024

10/10 Excellent

Anees

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Emiliya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exceptional
Stayed 3 nights in Aug 2024

10/10 Excellent

Cheryl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

John

Stayed 1 night in Aug 2024

10/10 Excellent

Weston

Stayed 4 nights in Aug 2024

8/10 Good

Menew

Liked: Cleanliness, staff & service, amenities
The parking fee is not mentioned when booking. Then you are told at check in that there’s a $7.50 charge per night with an additional $1 for processing fee. This is to be subtracted from your $25 fee/hold for damages which they were unable to provide a receipt indicating that remaining money is returned at time of checking out.
Stayed 1 night in Aug 2024

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk guy was very helpful
Stayed 1 night in Jul 2024

4/10 Poor

Deb

Disliked: Cleanliness, staff & service
There was hair from the previous occupant in the shower. YUCK!
Stayed 1 night in Aug 2024

2/10 Terrible

Ryan

Stayed 1 night in Jul 2024

10/10 Excellent

Edwina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice breakfast, clean room, all kinds of channels available with TV, they don't mention charging $7.50 for parking till you check in (lol)which we viewed as chincy.
Stayed 1 night in Jul 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Es la aegunda vez que me quedo en esta hotel. Los cuartos limpios
Stayed 1 night in Jul 2024

6/10 Okay

kristyn

Construction going on at the hotel, and the area was a little bit sketchy. Breakfast was a little better than the average free hotel breakfast.
Stayed 3 nights in Jul 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Newly remodeled rooms were nice. Pool and hot tub were chill. They were sawing and hammering and in an awful hurry to get everyone out of the lobby area after breakfast was done promptly at 9:30. No luggage carts when we arrived. Otherwise was good.
Stayed 1 night in Jul 2024

10/10 Excellent

Nick

Travelled with family
Liked: Property conditions & facilities
Very clean and tidy and co
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Rude lazy
First off, the everything was nice.were nice, the front desk staff were nice. Its the support staff that are rude lazy and ignorant. Staff were cussing and being loud. Telling each other they dont like working there. One houseperson tells me I cant get a late check out because im not a member. How does she know im not. Then to top it off, someone decides to pull the fire alarm. There a transgender solicitating outside. Stay was great but the staff need to be let go or retrained in customer service.
Stayed 1 night in Jul 2024

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Clean cool room during 108 temp
Stayed 1 night in Jul 2024