Holiday Inn Express Flagstaff, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Flagstaff, an IHG Hotel

Exterior
Exterior
Standard Room, 2 Queen Beds
Outdoor pool, pool loungers
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Gym
  • Hot tub
  • Pool
  • Breakfast included
  • Housekeeping

Explore the area

Map
2320 E Lucky Ln, Flagstaff, AZ, 86004
  • Heritage Square
    ‪3 min drive‬
  • Northern Arizona University
    ‪4 min drive‬
  • Flagstaff City Hall
    ‪4 min drive‬
  • Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    ‪9 min drive‬

Room options

Standard Room, 2 Queen Beds

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed (QAAN)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible (Mobility)

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Holiday Inn Express Flagstaff, an IHG Hotel

Hotel with free breakfast, near Northern Arizona University
An outdoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a spa tub, a seasonal outdoor pool, and a business center. Housekeeping is available on request.
Holiday Inn Express Flagstaff, an IHG Hotel offers 154 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 37-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Flagstaff, an IHG Hotel. During your stay, you'll be close to Northern Arizona University. Features include free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute drive from Northern Arizona University and a few minutes from Flagstaff Symphony Orchestra
Holiday Inn Express Flagstaff, an IHG Hotel offers its guests a seasonal outdoor pool, a spa tub, and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. Event space at this hotel measures 904 square feet (84 square meters) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express Flagstaff, an IHG Hotel. For a fee, parking is available.

This Flagstaff hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Uncovered self parking on site (USD 7.50 per day)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–10:00 AM

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (904 square feet)
  • A meeting room

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Fixed shower seat
  • Front entrance ramp
  • Grab bar in shower
  • Shower grab bar height (centimetres): 84
  • Hand-held shower head
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 86
  • Height-adjustable showerhead
  • Pool hoist on site
  • Step-free path to entrance
  • Wheelchair-accessible parking
  • 7 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 84
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in reception
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Utility fee: USD 0.95 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 7.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in June and close in September.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Flagstaff Holiday Inn Express
Holiday Inn Express Flagstaff
Holiday Inn Express Hotel Flagstaff
Holiday Inn Flagstaff
Holiday Inn Express Flagstaff Hotel

Holiday Inn Express Flagstaff, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 574 out of 1001 reviews" "
Rating 8 - Good. 273 out of 1001 reviews" "
Rating 6 - Okay. 89 out of 1001 reviews" "
Rating 4 - Poor. 33 out of 1001 reviews" "
Rating 2 - Terrible. 32 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yahayra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Marshall

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again. Good breakfast. With options
Stayed 1 night in Oct 2024

6/10 Okay

Delbert

Travelled with family
Front desk people were good and helpful. Breakfast was good. Now the bad, I don’t think anyone on the cleaning staff ever entered our room during 3 night stay. Lots of coming to our door to see what we needed like towels, cups, coffee, etc. It seems rediculous that at checkout I was given a separate invoice for $7/night for parking.
Stayed 3 nights in Oct 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place for quick overnight.
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean!
Stayed 1 night in Oct 2024

6/10 Okay

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like many hotels they are struggling with staffing. That is probably the cause of things like slow checking, empty items at breakfast. It kinda felt like only one person worked there. In different times I would have given this plan a 3, but the staffing crisis is real. On the other hand, charging $7.50 for parking at a mid-grade hotel? In Flagstaff? No excuse for that one.
Stayed 1 night in Oct 2024

4/10 Poor

David

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Train. Breakfast
Stayed 2 nights in Oct 2024

8/10 Good

brad r

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand Canyon flagstaff stop
All ok except parking fee that was not disclosed at time of reservation. Detour to hotel because of roadwork was not known. Hotel itself was good.
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Stay
It was great!
Stayed 1 night in Oct 2024

8/10 Good

Charles

Liked: Staff & service
Disappointing
We have stayed at IHG properties all over the country and this is the first one that I was truly disappointed in
Stayed 1 night in Oct 2024

10/10 Excellent

betsy

Liked: Cleanliness, staff & service, property conditions & facilities
Newly decorated
Stayed 1 night in Oct 2024

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2024

10/10 Excellent

Brandon

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Satish, Gilbert

Stayed 1 night in Sep 2024

10/10 Excellent

Nichole

Stayed 1 night in Sep 2024

10/10 Excellent

Rolland

Stayed 1 night in Sep 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Breattinne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

betsy

Travelled with family
Only downside was the free breakfast could use some better food choices
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Rene

Stayed 1 night in Aug 2024

2/10 Terrible

Courtney

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I need them to return the $250 charge they put to my card for the housekeeping saying the room smell like smoke. I'm a healthcare professional who stays there regularly to manage my flag staff lab. Unfortunately they put me in an adjoining room. I don't know if maybe the girls in the next room smoked, but I had to put a towel at the bottom of the door, to not hear the girls so loud that night. Maybe the girls in the next room smoked and it seeped into my room. However this is very discouraging highly disappointing. In fact, I should have asked to not have been charged for the room at all, and instead I paid a good price for the room, Plus was penalized 250 for smoking that I did not do.
Stayed 2 nights in Sep 2024

8/10 Good

Maritza, Surprise

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, quick check in and out. Not sure if the room was completely clean, bathroom didn’t look clean, it was a pair of socks hanging in the shower curtain. Shower tub with hairs. Beds clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Stayed 2 nights in Aug 2024