Synergy Broadbeach

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Synergy Broadbeach

Property grounds
Front of property – evening/night
Outdoor pool, pool loungers
View from property
Flat-screen TV

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
    Hot tub
  • Washer
    Washer
  • Parking included
    Parking included
  • Pool
    Pool
  • Barbecue grill
    Barbecue grill
  • Kitchen
    Kitchen

Explore the area

Map
2729 Gold Coast Highway, Broadbeach, QLD, 4218
  • Gold Coast Convention and Exhibition Centre
    3 min walk
  • The Oasis
    5 min walk
  • Broadbeach Beach
    7 min walk
  • Surfers Paradise, QLD (SFP)
    10 min drive

Room options

1 Bedroom

  • 80 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

2 Bedroom Hinterland

  • 87 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

1 Bedroom Ocean View

  • 80 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Superior Apartment, 2 Bedrooms, Ocean View

  • 105 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

1 Bedroom Hinterland

  • 49 sq m
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

2 Bedroom Apartment

  • 90.0 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

3 Bedroom Apartment

  • 140 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 1 King Bed and 4 Twin Beds

Similar properties

About this property

Synergy Broadbeach

Luxury Gold Coast aparthotel in Broadbeach with free parking
This smoke-free aparthotel features an outdoor pool, a fitness center, and a spa tub. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance, and a garden are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests can appreciate conveniences like a washer/dryer and a dining area, and other amenities include free WiFi and a furnished balcony. Housekeeping is available on request.
Synergy Broadbeach offers 65 air-conditioned accommodations with washers/dryers and safes. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and change of towels can be requested.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Synergy Broadbeach. During your stay, you're just a quick walk from The Star Gold Coast. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool. Built in 2015, this luxury aparthotel has 65 apartments. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer, and a furnished balcony
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool or soak in the spa tub
  • Amenities include laundry facilities, an elevator, and a terrace
  • Onsite recreation includes a gym
  • Just a 3-minute walk from Gold Coast Convention and Exhibition Centre and 7 minutes by foot from The Star Gold Coast
Synergy Broadbeach offers its guests an outdoor pool, a spa tub, and a fitness center. Public spaces have free WiFi. A terrace, barbecue grills, and a vending machine are also featured at the luxury Synergy Broadbeach. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Gold Coast aparthotel is smoke free.

Languages

English

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool
  • Sunloungers
  • A hot tub

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Electric kettle
  • Coffee/tea maker
  • Freezer
  • Toaster

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Free toiletries
  • Hairdryer
  • Towels provided

Living spaces

  • Living room
  • Dining room

Entertainment

  • Flat-screen TV

Outdoor areas

  • Furnished balcony
  • Terrace
  • Barbecue
  • Garden

Laundry

  • Washer/dryer
  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Soundproofing
  • Well-lit path to entrance
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Safe
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Vending machine
  • Change of towels (on request)

Things to do

  • Fitness centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 65 rooms
  • Built in 2015
  • Individually decorated
  • Individually furnished

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2.95 percent for credit card payments
The front desk is open Monday - Friday (9:00 AM - 5:00 PM) and Saturday - Saturday (9:00 AM - 3:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property's weekend reception hours are 8:30 AM-3 PM Saturday and 8:30 AM-1 PM Sunday.
A 2.95% credit card surcharge will apply to all Hotel Collect bookings made with American Express.

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee
  • Credit card charges are subject to a surcharge of 2.95 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 9:00 AM - 5:00 PM
  • Saturday - Saturday: 9:00 AM - 3:00 PM
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Synergy Broadbeach Apartment
Synergy Broadbeach
Synergy Broadbeach Aparthotel
Synergy Broadbeach Broadbeach
Synergy Broadbeach Aparthotel Broadbeach

Synergy Broadbeach Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 521 out of 976 reviews" "
Rating 8 - Good. 336 out of 976 reviews" "
Rating 6 - Okay. 75 out of 976 reviews" "
Rating 4 - Poor. 23 out of 976 reviews" "
Rating 2 - Terrible. 21 out of 976 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Lynette

Travelled with family
Liked: Amenities
Disliked: Cleanliness
The location was good with transport nearby. Restaurants nearby are great. Roomy unit with great views. Unfortunately the bed in the main bedroom was substandard. Overall cleaning was ok but finding toenails on the lounge and carpet was very disconcerting. Toilet paper and bin liners also very low quality.
Stayed 7 nights in Aug 2024

4/10 Poor

Ekin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent except checking in process, that one had to physically show up in a very tight time frame.
Stayed 2 nights in Aug 2024

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Happy with property and location.
Stayed 3 nights in Aug 2024

2/10 Terrible

Amelia

Stayed 3 nights in Aug 2024

8/10 Good

Blair

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We could see and here ocean Tram at 50 mtr walk Bus station 2 minutes walk to new border
Stayed 3 nights in Aug 2024

6/10 Okay

Carole

Travelled with family
The room could of been cleaner. Found things under beds. Dishes were not washed properly. great location
Stayed 8 nights in Aug 2024

10/10 Excellent

Nicki

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great spot, I did mess seeing the sea. We’re were close to pacific fair, oasis and the tram. Didn’t notice any noise at night which is amazing. Pool area was nice but did not use it. There was also a gym. Staff were nice. Parking was easy. Apartment had everything we needed.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sam

Stayed 3 nights in Aug 2024

10/10 Excellent

serena

Liked: Cleanliness, property conditions & facilities
Location excellent staff helpful
Stayed 8 nights in Jul 2024

10/10 Excellent

Harrylall

Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

brooklyn

Stayed 3 nights in Jul 2024

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, room comfort
Enjoyable stay
Great location, close to public transport, restaurants. Spacious apartment
Stayed 4 nights in Jul 2024

10/10 Excellent

Zhengyan

Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay. Close tp Pacific Fair shopping centre.
Stayed 3 nights in Jul 2024

10/10 Excellent

paulina

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service and loved my bright airy apartment and so close to beach and shops.
Stayed 5 nights in Jul 2024

8/10 Good

Christine

Liked: Cleanliness
Stayed 14 nights in Jul 2024

2/10 Terrible

prashanth

Disliked: Property conditions & facilities
Disappointing Experience Our recent stay at Synergy Broadbeach was highly disappointing. The room lacked essential kitchen utilities, providing only two bowls and no proper kitchen setup. This severely hindered our ability to prepare meals comfortably. Adding to our discomfort was a persistent noise issue originating from the main door area, resembling the sound of a plane. Closing the door amplified this noise to an unbearable level, making it nearly impossible to sleep peacefully on our first night. Despite our attempts to mitigate the noise by placing towels and clothes under the door on subsequent nights, the disturbance persisted throughout our entire three-night stay. Overall, our experience at Synergy Broadbeach was one of the worst we've encountered. The lack of basic kitchen amenities and the ongoing noise problem significantly detracted from our stay's enjoyment and relaxation. Regrettably, we cannot recommend Synergy Broadbeach based on our recent experience. Potential guests should be aware of these shortcomings when considering this accommodation option.
Stayed 4 nights in Jul 2024

6/10 Okay

Manmohan

Stayed 5 nights in Jul 2024

8/10 Good

Ashni

Stayed 7 nights in Jul 2024

8/10 Good

samantha

Business traveller
Liked: Cleanliness, property conditions & facilities
It was close to the convention centre
Stayed 3 nights in Jul 2024

10/10 Excellent

Sarah

Stayed 6 nights in Jul 2024

8/10 Good

Natasha

Stayed 8 nights in Jul 2024

8/10 Good

Leah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Synergy is in excellent location easy access to public transport for exploring. Or just easy walking distance to local Cafes Bars Restaurants and Shopping. The Apartment is very comfortable with everything you need for an extended stay. Easy free parking. Did not use pool area but did see families enjoying it.
Stayed 3 nights in Jun 2024

8/10 Good

Peter

Liked: Cleanliness, amenities, property conditions & facilities
It was a nice stay. Upon check in we found the room was not the bedding configuration requested. Luckily, it was 4 pm, so I could go to reception and ask for a room with the correct booked configuration. They accomodated the change wothout a problem, thankyou Synergy staff. In saying that, this has happened to me a lot in the past on WOTIF at various buildings. This needs to be more accuratley controlled either by advertising the correct items or the hotels booking team need to follow the booking request more accurately.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ebony

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
Great and friendly staff, room was clean and very spacious. Highly recommend if you're there for an event at the Convention Centre across the road.
Stayed 3 nights in Apr 2024