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RACV Royal Pines Resort Gold Coast

5.0 star property
VIP Access

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Photo gallery for RACV Royal Pines Resort Gold Coast

Outdoor pool, pool umbrellas, pool loungers
Pillow-top beds, minibar, in-room safe, desk
Pillow-top beds, minibar, in-room safe, desk
Exterior
Pillow-top beds, minibar, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

Explore the area

Map
Ross Street, Benowa, QLD, 4217
  • Royal Pines Resort Golf Course
    ‪8 min walk‬
  • Heritage Bank Stadium
    ‪2 min drive‬
  • Cavill Avenue
    ‪8 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪34 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive Spa Suite

Flat-screen TV, pay films

Executive Spa Suite

  • 55 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Mountain View Room

Pillow-top beds, minibar, in-room safe, desk

Mountain View Room

  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive King Room

Pillow-top beds, minibar, in-room safe, desk

Executive King Room

  • 38 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Spa Suite

Superior Spa Suite

Superior Spa Suite

  • 60 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Mountain View Room

Pillow-top beds, minibar, in-room safe, desk

Deluxe Mountain View Room

  • 34 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 33 sq m
  • Golf view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King Room

Pillow-top beds, minibar, in-room safe, desk

Superior King Room

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room

Pillow-top beds, minibar, in-room safe, desk

Executive Twin Room

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

RACV Royal Pines Resort Gold Coast

Luxury hotel with 4 restaurants and a full-service spa
4 restaurants, a full-service spa, and a golf course are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, free water park access, an outdoor pool, and 2 bars/lounges are onsite.
RACV Royal Pines Resort Gold Coast offers 333 accommodations with minibars and safes. Beds feature pillowtop mattresses. Flat-screen televisions come with digital channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can play rounds at the 27-hole golf course and enjoy the facilities at the waterpark with waterslides. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include outdoor tennis courts and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

One Spa has 6 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open select days.
Our customers tell us they can't get enough of the breakfast at RACV Royal Pines Resort Gold Coast. During your stay, you're just a quick walk from Royal Pines Resort Golf Course. Enjoy features like free WiFi in public areas and free self parking, plus 4 restaurants.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a refreshing drink include 4 restaurants, 2 coffee shops/cafes, a poolside bar, and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Splash around at the free water park with a waterslide or swim in the outdoor pool
  • Indulge with facials, manicures and pedicures, or massages at One Spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a golf course, 5 outdoor tennis courts, and a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 8 minutes by car from Cavill Avenue and 12 minutes from Warner Bros. Movie World
RACV Royal Pines Resort Gold Coast offers its guests a full-service spa, a golf course, and a complimentary water park. There are 4 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business center and meeting rooms are available. An outdoor pool, a children's pool, and a health club are also featured at the luxury RACV Royal Pines Resort Gold Coast. Self parking is free.

This 5-star Gold Coast hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Kalinda Restaurant - This restaurant serves breakfast only.
Trattoria Amici - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Arakawa Japanese - This restaurant specializes in Japanese cuisine and serves dinner only. Open select days.
Panorama - Onsite café. Open daily.
Tees Clubhouse - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Japanese, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 39 to 39 for adults and AUD 15 to 39 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 4 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Arakawa Japanese
  • Kalinda Restaurant
  • Panorama
  • Tees Clubhouse
  • Trattoria Amici

Things to do

  • 27-hole golf course
  • 5 outdoor tennis courts
  • Children's pool
  • Free water park
  • Full-service spa
  • Golf driving range
  • Golf lessons
  • Health club
  • Hot tub
  • Outdoor pool
  • Playground
  • Pro golf shop
  • Tennis lessons
  • TV in common areas
  • Waterslide

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free water park access
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Spa open select days
  • Steam room

Accessibility

  • Lift (91 centimetre wide door)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 13 2025 to April 30 2025 (dates subject to change):
  • Golf course

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 39 to 39 for adults, and AUD 15 to 39 for children
  • Rollaway bed fee: AUD 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

RACV Pines
RACV Pines Resort
RACV Resort Royal Pines
RACV Royal
RACV Royal Pines
RACV Royal Pines Benowa
Racv Royal Pines Gold Coast
RACV Royal Pines Resort Benowa
Royal Pines RACV
Royal Pines Resort RACV
Racv Royal Pines Ashmore
Racv Royal Pines Hotel Benowa
RACV Royal Pines Resort Gold Coast, Australia - Benowa
RACV Royal Pines Resort Gold Coast Hotel
RACV Royal Pines Resort Gold Coast Benowa
RACV Royal Pines Resort Gold Coast Hotel Benowa

RACV Royal Pines Resort Gold Coast Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 826 out of 1100 reviews
Rating 8 - Good. 209 out of 1100 reviews
Rating 6 - Okay. 38 out of 1100 reviews
Rating 4 - Poor. 16 out of 1100 reviews
Rating 2 - Terrible. 11 out of 1100 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Blessing

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5th stay here. Fantastic for kids.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jagdishbhai

Travelled with family and small children
Liked: Cleanliness, amenities
I did not get any room upgrades
Stayed 1 night in Dec 2024

10/10 Excellent

Aline A Y

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was fantastic. The hotel is very well maintained, staff well trained and polite, pool (adult and kids) were amazing, food was great, room very clean, and gym extremely well equipped. I am so pleased we booked this hotel. The hotel catered for the whole family (toddler and adult and I highly recommend it.
Stayed 6 nights in Dec 2024

10/10 Excellent

Jiaqi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a really great time there. The service is good. My daughter loves the swimming pool. Hope we can stay there longer next time
Stayed 3 nights in Dec 2024

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Navjot

Liked: Cleanliness, property conditions & facilities
Awesome
Stayed 1 night in Dec 2024

6/10 Okay

Wengappuli, Sydney

Stayed 8 nights in Dec 2024

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the moment you arrive you are greeted with amazing friendly and very helpful staff. Rooms are easy to get to and very clean and spacious. Great for families. We loved the pools and the games area. The restaurants are wonderful. Definitely will be going back soon.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing facilities and friendly staff. Great place for families
Stayed 2 nights in Jan 2025

10/10 Excellent

Kellie

Travelled with family
Liked: Cleanliness, staff & service
Family friendly
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Yujia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is great, will come back.
Stayed 7 nights in Dec 2024

2/10 Terrible

Eric

Disliked: Staff & service, property conditions & facilities
The room I was given dirty and filthy, I have the pictures for the amount I paid plus the person who checked me in who rude and had no experience of customer service.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

John

Stayed 1 night in Aug 2024

10/10 Excellent

Velani

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best resorts I have been to. Everything is readily available in the resort, no need to leave the place unless you absolutely have to. Pool areas are great for kids and adults.
Stayed 2 nights in Dec 2024

10/10 Excellent

Fu, Indooroopilly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good.
Stayed 5 nights in Dec 2024

10/10 Excellent

Hua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic resort! We will be back again!
Stayed 6 nights in Dec 2024

10/10 Excellent

Lou

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a short stop over with kids.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jesse

Stayed 2 nights in Dec 2024

8/10 Good

Jocelyn

Stayed 1 night in Dec 2024

8/10 Good

Daisy

Stayed 2 nights in Dec 2024

10/10 Excellent

Peniatu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
We loved our stay; our room was clean and spacious. The staff were lovely and helpful. Our kid loves the water park and the playground.
Stayed 3 nights in Dec 2024

10/10 Excellent

jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at royal pines
Had an amazing time in an executive level room for 6 days. Great pool and gym facilities. We really enjoyed our stay and would stay here again. It was in a quieter area, yet well located to the theme parks/surfers.
Stayed 6 nights in Dec 2024

10/10 Excellent

Tejinder

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best in the country for your family
Excellent property, something you'd expect from a 5 star accommodation. The staff are all very well trained and always have a smile on their face. The breakfast spread, albeit, really tasty, could get a bit more lavish because if I compare it with Novotel, Siebel, Star or other similar or 4 star properties, the spread/variety here was the least. Other than this, there is nothing I could fault with this property. A special mention for Rish at the reception. He is one of the most charming, smiling and great customer first mentality, individual, you'd ever meet.
Stayed 2 nights in Dec 2024