RACV Royal Pines Resort Gold Coast

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for RACV Royal Pines Resort Gold Coast

Outdoor pool, pool umbrellas, pool loungers
4 restaurants, breakfast, dinner served; Italian cuisine
Golf
Pillow-top beds, minibar, in-room safe, desk
4 restaurants, breakfast, dinner served; Italian cuisine

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Spa
    Spa
  • Housekeeping
    Housekeeping
  • Room service
    Room service
  • Breakfast available
    Breakfast available

Explore the area

Map
Ross Street, Benowa, QLD, 4217
  • Royal Pines Resort Golf Course
    8 min walk
  • Heritage Bank Stadium
    2 min drive
  • Carrara Sports Complex
    3 min drive
  • Surfers Paradise, QLD (SFP)
    8 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Executive Spa Suite

  • 55 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

Mountain View Room

  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Executive King Room

  • 38 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

Superior Spa Suite

  • 60 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

Deluxe Mountain View Room

  • 34 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Superior Twin Room

  • 33 sq m
  • Golf view
  • Sleeps 4
  • 2 Double Beds

Superior King Room

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Executive Twin Room

  • 38 sq m
  • Sleeps 3
  • 2 Double Beds

Similar properties

About this property

RACV Royal Pines Resort Gold Coast

Luxury Gold Coast hotel in Benowa with 4 restaurants
4 restaurants, a full-service spa, and a golf course are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, free water park access, an outdoor pool, and 2 bars/lounges are onsite.
RACV Royal Pines Resort Gold Coast offers 333 accommodations with minibars and safes. Beds feature pillowtop mattresses. LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can play rounds at the 27-hole golf course and enjoy the facilities at the waterpark with waterslides. An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include outdoor tennis courts and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

One Spa has 6 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open select days.
Our customers tell us they can't get enough of the breakfast at RACV Royal Pines Resort Gold Coast. During your stay, you're just a quick walk from Royal Pines Resort Golf Course. Enjoy features like free WiFi in public areas and free self parking, plus 4 restaurants.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a refreshing drink include 4 restaurants, 2 coffee shops/cafes, a poolside bar, and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Splash around at the free water park with a waterslide or swim in the outdoor pool
  • Indulge with hot stone massages, aromatherapy, or body treatments at One Spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a golf course, 5 outdoor tennis courts, and a gym
  • Guests have great things to say about the family-friendly amenities and the location
  • 8 minutes by car from Cavill Avenue and 9 minutes from The Star Gold Coast
RACV Royal Pines Resort Gold Coast offers its guests a full-service spa, a golf course, and a complimentary water park. There are 4 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business center and meeting rooms are available. An outdoor pool, a children's pool, and a health club are also featured at the luxury RACV Royal Pines Resort Gold Coast. Self parking is free.

This 5-star Gold Coast hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Kalinda Restaurant - This restaurant serves breakfast only.
Trattoria Amici - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Arakawa Japanese - This restaurant specializes in Japanese cuisine and serves dinner only. Open select days.
Panorama - Onsite café. Open daily.
Tees Clubhouse - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Japanese, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: AUD 39-39 for adults and AUD 15-39 for children
  • 4 restaurants and 2 coffee shops
  • 2 bars/lounges and 1 poolside bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Kalinda Restaurant
  • Trattoria Amici
  • Arakawa Japanese
  • Panorama
  • Tees Clubhouse

Things to do

  • 5 outdoor tennis courts
  • Children's pool
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Golf course
  • Golf driving range
  • Outdoor pool
  • Playground
  • A hot tub

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free water park access
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Water slide

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf lessons
  • Golf pro shop
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Spa open selected days
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 91

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Digital channels
  • LCD TV
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 39 to 39 for adults, and AUD 15 to 39 for children
  • Rollaway bed fee: AUD 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

RACV Pines
RACV Pines Resort
RACV Resort Royal Pines
RACV Royal
RACV Royal Pines
RACV Royal Pines Benowa
Racv Royal Pines Gold Coast
RACV Royal Pines Resort Benowa
Royal Pines RACV
Royal Pines Resort RACV
Racv Royal Pines Ashmore
Racv Royal Pines Hotel Benowa
RACV Royal Pines Resort Gold Coast, Australia - Benowa
RACV Royal Pines Resort Gold Coast Hotel
RACV Royal Pines Resort Gold Coast Benowa
RACV Royal Pines Resort Gold Coast Hotel Benowa

RACV Royal Pines Resort Gold Coast Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 806 out of 1100 reviews" "
Rating 8 - Good. 222 out of 1100 reviews" "
Rating 6 - Okay. 42 out of 1100 reviews" "
Rating 4 - Poor. 20 out of 1100 reviews" "
Rating 2 - Terrible. 10 out of 1100 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful, we can’t wait to return!
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay
Stayed 1 night in Aug 2024

10/10 Excellent

Sheralyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and ideal for family and cooperate evnts
Stayed 2 nights in Aug 2024

10/10 Excellent

Naomi

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Shaun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top spot to stay!
The room was clean and in very good order, fittings and fixtures were also clean and tidy. Bathroom was spacious and well appointed. Only point that I could fault was that there was only on packet of complimentary biscuits, two wold have been nice! Otherwise, a great stay in a great hotel in an excellent location! Thank you.
Stayed 1 night in Aug 2024

8/10 Good

Karen

Travelled with family
Liked: Staff & service
The location was most convenient. The rooms need soundproofing as we could hear everything from adjoining rooms and hallway. More attention in restocking bathrooms needed - pumps not working and moisturiser empty. Beds very comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely amazing we will be staying again
Stayed 2 nights in Aug 2024

10/10 Excellent

Reagan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property.
Stayed 1 night in Aug 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lee

Stayed 1 night in Jul 2024

6/10 Okay

Toni

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Very Average
Unfortunately the bed sheets had not been changed and had blood stains on the mattress cover. Housekeeping were able to change the bedding the next day, I got a blanket and slept on top of bedspread as it was late at night and didn't have the energy or nor was I offered another suite. I booked the signature suite for two nights. Found the toilet didn't flush properly either and looked like a hole in the vanity pipe work which was being covered with a plastic bag. Not to mention the unmentionable white mark next to the switch on the bedside lamp. I did let front desk know of the plumbing issues upon exit as they weren't of major concern. Did let them know again then at that point regarding the bedding. To which they apologised but no compensation was offered. I guess that's what happens when you pay in full and up front.
Stayed 2 nights in Aug 2024

10/10 Excellent

Teresa

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A favorite place for us to stay. This time with a baby’s. Staff were super helpful and accommodating, even with providing a high chair in the room for us.
Stayed 4 nights in Jul 2024

10/10 Excellent

jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy our stay here- now rooms are renovated but same friendly staff and quality food/experience.
Stayed 1 night in Aug 2024

8/10 Good

Kota

Travelled with family
Liked: Amenities
Breakfast was so good
Stayed 1 night in Jul 2024

10/10 Excellent

Nicholas

Stayed 1 night in Jul 2024

10/10 Excellent

Statio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the Royal Pines to attend an AFL game - the stadium is just around the corner. The facilities and staff were excellent. Enjoyed our stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Jeff

Perfect stay
Stayed 1 night in Jul 2024

10/10 Excellent

Jeff

Stayed 1 night in Jul 2024

10/10 Excellent

Kim

Stayed 1 night in Jul 2024

8/10 Good

Rachel

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing service. Beautiful grounds and great golf course. Check in was the best service I have ever received. Efficient, friendly.
Stayed 1 night in Jul 2024