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Hilton Surfers Paradise Hotel & Residences

5.0 star property

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Photo gallery for Hilton Surfers Paradise Hotel & Residences

Indoor pool, 4 outdoor pools, open 6:00 AM to 10:00 PM, pool loungers
King Deluxe Room
4 Bedroom Penthouse | View from room
Indoor pool, 4 outdoor pools, open 6:00 AM to 10:00 PM, pool loungers
2 Bedroom 2 Bathroom Sky High Residence | Private kitchen

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Breakfast available
  • Spa
  • Parking available

Explore the area

Map
6 Orchid Ave Surfers Paradise, Surfers Paradise, QLD, 4217
  • Cavill Avenue
    ‪1 min walk‬
  • Surfers Paradise Beach
    ‪5 min walk‬
  • SkyPoint Observation Deck
    ‪9 min walk‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪38 min drive‬

Room options

View all photos for Ocean View Suite with Lounge Access

Ocean View Suite with Lounge Access | View from room

Ocean View Suite with Lounge Access

  • 56 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for 4 Bedroom Penthouse

4 Bedroom Penthouse | View from room

4 Bedroom Penthouse

  • 125 sq m
  • Ocean view
  • Sleeps 10
  • 1 King Bed and 3 Double Beds

View all photos for 2 Bedrooms Residence Ocean View

2 Bedrooms Residence Ocean View | Living area

2 Bedrooms Residence Ocean View

  • 100 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for 2 Bedrooms Residence

2 Bedrooms Residence | Living area

2 Bedrooms Residence

  • 85 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for 4 Bedrooms Residence Ocean View

4 Bedrooms Residence Ocean View | Living area

4 Bedrooms Residence Ocean View

  • 115 sq m
  • Ocean view
  • Sleeps 10
  • 1 King Bed, 2 Double Beds and 2 Twin Beds

View all photos for 3 Bedrooms, 2 Bathrooms Residence Ocean View

3 Bedrooms, 2 Bathrooms Residence Ocean View | Living area

3 Bedrooms, 2 Bathrooms Residence Ocean View

  • 100 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for 2 Bedroom 2 Bathroom Sky High Residence

2 Bedroom 2 Bathroom Sky High Residence | Living area

2 Bedroom 2 Bathroom Sky High Residence

  • 100 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for Executive Room with Lounge Access

Executive Room with Lounge Access

Executive Room with Lounge Access

  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Room

King Deluxe Room

King Deluxe Room

  • 38 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for King Guest Room

King Guest Room

King Guest Room

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Panorama Room with Lounge Access

Ocean Panorama Room with Lounge Access

Ocean Panorama Room with Lounge Access

  • 54 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Residence

1 Bedroom Residence | Living area

1 Bedroom Residence

  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

3 Bedroom Ocean Sky Suite | Living area

Meriton Suites Surfers Paradise

  • Pool
  • Hot tub
  • Washer
  • Dryer
4.4 out of 5, Excellent, (820)
The price is €110
for 1 room
includes taxes & fees
7 Apr - 8 Apr
Meriton Suites Surfers Paradise

About this property

Hilton Surfers Paradise Hotel & Residences

Luxury Gold Coast hotel connected to a shopping center, steps from Cavill Avenue
4 outdoor pools, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a restaurant, a fitness center, and a bar/lounge.
Hilton Surfers Paradise Hotel & Residences offers 308 air-conditioned accommodations with laptop-compatible safes and espresso makers. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 55-inch LCD televisions come with digital channels and Netflix. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and coffee/tea makers.

4 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a waterslide, a hot tub, a sauna, and a fitness center.

Children under 15 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Eforea spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open select days.
Our customers tell us they can't get enough of Hilton Surfers Paradise Hotel & Residences's great location. During your stay, you'll be connected to a shopping center, and just a quick walk from Cavill Avenue. You'll find features like free WiFi in public areas, plus 4 outdoor pools and a full-service spa.
  • Free WiFi and wired Internet
  • Enjoy seafood while dining at Catch Restaurant
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Splash around at the waterslide or swim in the indoor and 4 outdoor pools
  • Treat yourself to body scrubs, aromatherapy, or hot stone massages at eforea spa
  • Services include free grocery shopping service, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a sauna, and a playground
  • Guests have great things to say about the location and the breakfast
  • Steps from Cavill Avenue and 5 minutes by foot from Surfers Paradise Beach
  • Theme park shuttle service available for a fee
Hilton Surfers Paradise Hotel & Residences offers its guests a full-service spa, 4 outdoor swimming pools, a waterslide, and an indoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

4 meeting rooms and limo/town car service are available. Event space at this hotel measures 10764 square feet (1000 square meters) and includes conference space. A children's pool, a hot tub, and a fitness center are also featured at the luxury Hilton Surfers Paradise Hotel & Residences. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Gold Coast hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Catch Restaurant - This restaurant specializes in seafood and serves breakfast and dinner. A children's menu is available.
Ms Margot's Bar & Eats - This cocktail bar serves breakfast and light fare. Open daily.
A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

Languages

Chinese (Mandarin), English, French, Hindi, Italian, Japanese, Korean, Russian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Parking on site (AUD 27 per night; includes in/out privileges)
  • Valet parking on site (AUD 45 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AUD 45 for adults and AUD 22.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Catch Restaurant
  • Ms Margot's Bar & Eats

Things to do

  • 4 outdoor pools
  • Art gallery
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • TV in common areas
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,764 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open select days
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift (109 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Meal delivery service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 300 per accommodation, per stay (for stays between 1 January - 31 December)

We've listed all charges provided to us by the property.

The listed deposit applies to 3 Bedrooms, 2 Bathrooms Residence Ocean View bookings. The general deposit is AUD 100 per stay for hotel rooms and 1 Bedroom Residence bookings and AUD 200 for 2 Bedrooms Residence bookings.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 45 for adults and AUD 22.5 for children
  • Self parking fee: AUD 27 per night (in/out privileges)
  • Valet parking fee: AUD 45 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel Surfers Paradise
Hilton Surfers Paradise
Hilton Surfers Paradise Hotel
Hotel Hilton Surfers Paradise
Surfers Paradise Hilton
Surfers Paradise Hilton Hotel
Hilton Surfers Paradise Hotel & Residences Gold Coast
Hilton Surfers Paradise Hotel And Residences
Hilton Surfers Paradise Residences Gold Coast
Hilton Surfers Paradise
Hilton Surfers Paradise Hotel Residences
Hilton Surfers Paradise Hotel & Residences Resort
Hilton Surfers Paradise Hotel & Residences Surfers Paradise

Hilton Surfers Paradise Hotel & Residences Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 531 out of 1008 reviews
Rating 8 - Good. 222 out of 1008 reviews
Rating 6 - Okay. 117 out of 1008 reviews
Rating 4 - Poor. 70 out of 1008 reviews
Rating 2 - Terrible. 68 out of 1008 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Simon

Stayed 1 night in Dec 2024

6/10 Okay

Hussein

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

2/10 Terrible

KANAPATHIPPILLAI

Stayed 1 night in Dec 2024

10/10 Excellent

Sarmad

Liked: Cleanliness, staff & service, property conditions & facilities
parking is small and a mess
Stayed 7 nights in Dec 2024

2/10 Terrible

Amelia

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Missing track phone
They wouldnt allow me to stay at the hotel packed my belongings and wouldnt refund or change the room.I made complaints of my phone going missing from the apartment in the hilton 51st level 5103
Stayed 2 nights in Dec 2024

10/10 Excellent

Hasham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loyalty
We’ve been here a few times ,service desk realised so they upgraded our room, that was the highlight & made our stay even more enjoyable Thank you, We’ll be back again
Stayed 7 nights in Dec 2024

4/10 Poor

Nadieh

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
We arrived at the hotel around 11 PM after a late flight and called ahead to inform the staff about our late arrival. However, the check-in experience was unpleasant. The staff member on duty seemed irritated and unwelcoming, which was not a great start. Once we got to our room, we struggled with the door—it was hard to open and required a lot of force every time. Inside, we noticed a night light lying on the floor near the bed, which I had to place back on the table. We were too tired to pay much attention and went straight to bed. The next morning, I noticed the alarm clock was set incorrectly, showing 9 AM when it was actually 5 AM. This was frustrating but nothing compared to what we noticed later: the bedsheet had two red, possibly bloody stains. It was shocking and absolutely unacceptable, especially from a Hilton. Even budget hotels manage clean sheets, so this was the worst part of our stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Angelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
The family enjoyed our stay in Hilton. We loved the view and the breakfast buffet. The location is the center of activities. The front desk staff is so helpful and welcoming. We will definitely stay again in Hilton.
Stayed 5 nights in Oct 2024

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

David

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Strong smell in room. Couch that was damp to sit on. Two seater couch for 4 people staying. Room doesn’t see much sunlight. Front desk unable to provide adequate solution even though I could have booked better rooms for less money on their website that day. Zero privacy at level 20, blinds have to be closed with a building immediately opposite. Noise from bars and clubs at street level below even at level 20 was unacceptable for sleeping.
Stayed 3 nights in Dec 2024

10/10 Excellent

Cameron

Excellently placed for shopping, beaches and the public transport which was the best so as to go to pacific fair and casino
Stayed 3 nights in Dec 2024

10/10 Excellent

Amar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience had during our stay. Excellent location and very luxury rooms and very friendly staff. Highly recommended.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lewys

Stayed 1 night in Nov 2024

10/10 Excellent

Darren

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Christopher Lawrence

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2024

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only issue we encountered was, we booked the room for 5 people but was only set up for 4 people. This was quickly rectified. The view from our room was spectacular.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mahmoud

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning view and beautiful set out apartment.
Stayed 1 night in Dec 2024

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cant fault it. 10/10. We had a great time
Stayed 1 night in Dec 2024

8/10 Good

gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

6/10 Okay

Benard

Disliked: Property conditions & facilities
Property was okay.
Stayed 1 night in Dec 2024

10/10 Excellent

Chloe

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I love the fact that the staff were all nice and friendly. Food and service was great and it was in the best location
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got offered a quiet room at back side of hotel. Room spacious, clean and comfortable. Staff very friendly and helpful
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always the Hilton Surfers Paradise was AMAZING… like sleeping on a cloud, great room, friendly staff, we always stay at the Hilton as it makes our holidays next level :)
Stayed 2 nights in Nov 2024