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3.2 out of 5
See all 6 ebookers Reviews

"Public areas lovely rooms need updating. Overall disappointed " More

By a verified traveller on Sun 27 Oct 2019

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Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Single Beds, Accessible

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

DoubleTree by Hilton Glasgow Westerwood Spa & Golf Resort ratings based on 6 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Glasgow Westerwood Spa & Golf Resort

Everyone (3) Couples (1) Family (2)
1 out of 5
Stayed here on a Saturday night. Check in staff were moody, bat staff were moody, restaurant staff were moody, leisure staff were friendly. They don’t do bar meals however the food is not very good anyway. I won’t stay here again and it was such a poor experience I probably won’t stay at a Doubletree again. Very poorly run hotel

Posted by on 1 May 2023

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Comment from Hotel Management

2 May 2023 by Dean McDonnell

Dear Tom,Thank you for taking the time to share your feedback in regards to your stay at the Westerwood. I am very disappointed to read that you did not enjoy your stay at the hotel on Saturday evening particularly the feedback on our team as normally the feedback we receive on our team is excellent. In terms of bar food, we serve food in our Grill restaurant during the daytime and then evening meals in Flemings restaurant located on the ground floor of the hotel. I am sorry to read you would not return to our hotel Tom based on your experience, this is not our normal standards of service. Kind Regards,Dean McDonnellOperations Manager

4 out of 5
No comment

Posted by on 31 Jan 2022

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Comment from Hotel Management

17 Feb 2022 by Stephanie

Dear Guest, Thank you for taking the time to share your feedback. We appreciate all feedback whether this be positive or negative as this allows us to continuously improve or guest services. Without feedback from our guests there may be some points that we are unaware of. I do hope that we can welcome you back to the hotel again sometime in the near future. Kind Regards, Stephanie Brass, Front Office Manager.

3 out of 5
Public areas lovely rooms need updating. Overall disappointed

Posted by on 27 Oct 2019

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Comment from Hotel Management

30 Oct 2019 by CJ

Thank you for taking the time to review our hotel. Sorry that we have fallen shot on delivering you an exceptional stay during your time at the hotel. Kind regards Colin Jewell Operations manager

4 out of 5

Posted by on 15 Apr 2019

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2 out of 5

Posted by on 26 Feb 2019

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5 out of 5
A warm friendly welcome. Room very comfortable.we enjoyed a great breakfast and the grill was very good. Being Coeliac I much appreciated the gluten free menu. We had early start one day and was given a pack up breakfast ordered the previous day. Returning in May just hoping for better weather.

Posted by , from west Yorkshire on 6 Apr 2018

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Comment from Hotel Management

8 Apr 2018 by Jackie

Dear Brenda Thank you for your wonderful feedback, I am delighted to hear that you've had such a lovely time here and that we've looked after you so well. I would love to welcome you back again, please don't be a stranger. Kind regards Jackie Hudson Operations Manager

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