The condo (three eleven) was pet friendly and appeared clean but the living, dining and two bed rooms were all carpeted and somewhat stained. Can't understand why they wouldn't replace it with an easy to clean laminate. The condo itself was quite roomy and had everything we needed for our eight night stay. The cable and wifi worked well and the beds were pretty comfortable. The livingroom sofa and loveseat were comfy too, although all the furnishing, fixtures, lighting, shower curtain and bedspreads were extremely dated (ninety's at best) but again everything was clean (minus the carpeting) and the location was perfect! I've stayed in the hotel across from it before and I enjoyed being right at the last stoplight on the parkway before heading into the smokies. The Gatlinburg Trail (dogs allowed) is an easy two mile hike to the Sugarlands Visitor Center and literally right around the corner from Park Place on the River. And the nightly rate was defintely reasonable in comparison to other rentals with the same sq ft and amenities. I would definitely stay here in the future, if available, and would recommend it to others. Oh and Donna, the office manager, was very friendly and accommodating and made us feel very welcomed.