The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg - Reviews, Photos & Rates

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Dates

December 2024

January 2025

Down duvets, in-room safe, desk, iron/ironing board

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Housekeeping

Breakfast available

Bar

Room service

Parking available

24/7 front desk

Explore the area

705 Cherokee Orchard Road, Gatlinburg, TN, 37738

Traffic Light #5
11 min walk
Ripley's Aquarium of the Smokies
11 min walk
El Changarro
8 min walk
Knoxville, TN (TYS-McGhee Tyson)
70 min drive

Room options

Room, 1 King Bed, Balcony, Partial View (Partial View)

33 sq m
Sleeps 4
1 King Bed

Room, Two King Beds, Non Smoking, City View

33 sq m
City view
Sleeps 4
2 King Beds

Room, 2 King Beds, Balcony, Partial View (Partial View)

33 sq m
Sleeps 4
2 King Beds

Deluxe Suite, 1 King Bed, Non Smoking

33 sq m
Sleeps 4
1 King Bed

Family Room, Non Smoking

56 sq m
Sleeps 6
1 King Bed and 1 Twin Bunk Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

33 sq m
Sleeps 4
1 King Bed

Suite, 1 King Bed, Non Smoking

56 sq m
Sleeps 4
1 King Bed

Room, Two King Beds, Non Smoking, Mountain View

33 sq m
Mountain view
Sleeps 4
2 King Beds

Room, 1 King Bed, Non Smoking, City View

33 sq m
City view
Sleeps 4
1 King Bed

Room, 1 King Bed, Non Smoking, Mountain View

33 sq m
Sleeps 4
1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

33 sq m
Sleeps 4
1 King Bed

Room, 1 King Bed, Balcony (Partial View, Lower Floor)

Sleeps 4
1 King Bed

Similar properties

Pool

Breakfast included

Pet-friendly

Parking included

for 1 night

includes taxes & fees

3 Jan - 4 Jan

About this property

The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg

Family-friendly hotel with 2 restaurants and a fitness center

Along with 2 restaurants, this hotel has an indoor pool and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a spa tub, and self parking.

The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg offers 300 accommodations with MP3 docking stations and laptop-compatible safes. Rooms open to balconies. Beds feature down comforters. 42-inch LCD televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided daily.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg's great location. During your stay, you'll be within walking distance of Great Smoky Mountains National Park. Enjoy features like free WiFi in public areas, plus 2 restaurants and an indoor pool.

Free WiFi in some public areas
Enjoy a bite to eat at one of the 2 restaurants
Cooked-to-order breakfast served daily for a fee
WiFi for a fee
Self parking available for a fee
Splash around at the waterslide or swim in the indoor pool
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a gym and a playground
Guests have good things to say about the accommodations for the comfy beds and overall comfort
Within a 15-minute walk of Ripley's Aquarium of the Smokies and Anakeesta
Dogs welcome for a fee (restrictions apply)

The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg offers its guests a children's pool, an indoor pool, a waterslide, and a spa tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 25000 square feet (2323 square meters) and includes conference space. A fitness center, a terrace, and gift shops/newsstands are also featured at the family-friendly The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Gatlinburg hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg has 2 restaurants serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: WiFi (USD 9.95)
Available in some public areas: Free WiFi

Parking and public transport

Uncovered self parking on site (USD 15.00 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking available
On-site parking includes off-street options

Food and drink

Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 16.95 for adults and USD 6.95 for children
2 restaurants
1 bar
Room service available

Things to do

Children's pool
Fitness centre
Indoor pool
Playground
A hot tub

Family friendly

Children's pool
Free cots/infant beds
Indoor pool
Laundry facilities
Playground
Fridge
Water slide

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Porter/bellhop
Tour/ticket assistance
Wedding services

Business services

Conference space (25000 square feet)
Meeting rooms - 14

Outdoors

Garden
Picnic area
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille signage
Lift
Phone accessibility kit
Step-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchair-accessible (may have limits)

Designated smoking areas
Fireplace in reception
TV in lobby

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Down duvet
Free cots/infant beds

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

42-inch LCD TV
MP3 dock
Films for purchase
Premium channels
Satellite channels

Food and drink

Coffee/tea maker
Fridge

Desk
Free newspapers (weekdays)
Iron/ironing board
Laptop-compatible safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Early check-in subject to availability

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: USD 50 per pet, per day
Only dogs are allowed
Maximum 2 (weight limit: 75 lbs per pet)
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately USD 16.95 for adults and USD 6.95 for children
Fee for in-room wireless internet: USD 9.95 (rates may vary)
Uncovered self parking fee: USD 15.00 per night (in/out privileges)
Pet fee: USD 50 per pet, per day
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gatlinburg Park Vista

Gatlinburg Park Vista DoubleTree

Hilton Gatlinburg Park Vista

Park Vista DoubleTree Hilton

Park Vista DoubleTree Hilton Gatlinburg Hotel

Vista DoubleTree Hilton

Vista DoubleTree Hilton Hotel

Park Vista DoubleTree Hilton Hotel Gatlinburg

Park Vista DoubleTree Hilton Gatlinburg

The Park Vista a DoubleTree by Hilton Gatlinburg

The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg Hotel

The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg Reviews

8.8

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Robert

18 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Sep 2024

6/10 Okay

George R.

18 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was good. But will never stay again when i have to pay $15.00 to park in a hotel a booked a room at. Unreal!

Stayed 1 night in Sep 2024

10/10 Excellent

Lina

17 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a wonderful time at this hotel. It was very peaceful just sitting outside.

Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

17 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The parking lot got a little full at night. It can be quite a walk depending where you park. Other than that, we enjoyed our stay! Beautiful view, friendly staff. There was one small issue with housekeeping, but they immediately made up for it. I would stay here again!

Stayed 2 nights in Sep 2024

10/10 Excellent

Bethany, Greer

16 Sept 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Marco

16 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Sep 2024

8/10 Good

Jennifer

Travelled with family

15 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Was a nice hotel in a good location but kinda outdated and the beds wasn't comfortable at all. overall a little pricy for the roomwe had. also the price on hotels.com was less then what we had to pay when we arrived.

Stayed 2 nights in Sep 2024

10/10 Excellent

Doris, Lexington

Travelled with partner

15 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Its very business to get to this area. Food is great, very clean. DO NOT KEEP FOOD IN YOUR VEHICLES. AT 4am we watched a bear 🐻 tear and go into vehicles. The staff tells you this. Please do it!

Stayed 2 nights in Sep 2024

6/10 Okay

Natalia

Travelled with group

14 Sept 2024

Liked: Amenities

Disliked: Staff & service

I loved the the location. It was perfect.

Stayed 3 nights in Sep 2024

4/10 Poor

Verified traveller

Travelled with family

14 Sept 2024

Disliked: Cleanliness, staff & service

Pictures are great, not so great in person

Room service tray from room directly next to me (doors side by side) with half eaten chicken bones and other old food items was sitting there at 4pm at check in, and was still there at 11 am the next day at check out. It STINKS. Super gross, since my 2 year old picked one of the chicken bones up and threw it. Towels were stained, remote control was sticky. I prepaid for breakfast, they didn't give me my breakfast ticket at check in, it was an ordeal at breakfast, nor did they give me any instructions on where the pet reief area was. There's poop all over the pet reief area because they have not restocked the poop disposal bags. 1 of the 2 water slides down for maintenance, which is the only one my 2 year old would have used, as the other was too big. I regret staying here.

Stayed 1 night in Sep 2024

8/10 Good

Timothy

14 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Dining options were limited and the food wasn't very good. It was a nice quiet location away from the zaniness of Gatlinburg. But for other dining options one has to take the free shuttle service or pay up to $20 (all day) to park in Gatlinburg. And the shuttle service might add up to two hours time for a meal.

Stayed 5 nights in Sep 2024

10/10 Excellent

Chad

14 Sept 2024

Liked: Staff & service, amenities

Stayed 4 nights in Sep 2024

6/10 Okay

Tim

Travelled with family

13 Sept 2024

Disliked: Staff & service, room comfort

Poor Service

There weren’t enough towels in the room or toilet paper When we asked for more neither came and when we asked again we were made to feel like I was begging for it On the last night they also forgot to put coffee in the room

Stayed 3 nights in Sep 2024

8/10 Good

Cheryl

Travelled with family

13 Sept 2024

Tub and sink don!t drain well, no gluten free food options

Stayed 4 nights in Sep 2024

10/10 Excellent

Lee

13 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

I enjoyed watching my grandkids swim in the pool area. I enjoyed the fitness center.

Stayed 3 nights in Sep 2024

10/10 Excellent

Danielle

9 Sept 2024

Stayed 1 night in Aug 2024

6/10 Okay

Stefanie

9 Sept 2024

Great view of the mountains, bed was comfortable. There was a gap under door, room was a little banged up from wear and tear. It is an older hotel. The couch had dog hair on it, so prepare to be covered in hair if you stay in room that allows pets. Staff was super friendly.

Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Travelled with family

9 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very convenient to be on the trolley line and nice hotel option away from the busyness of downtown Gatlinburg.

Stayed 2 nights in Aug 2024

6/10 Okay

Lesley, Fairfield

Travelled with family

8 Sept 2024

Liked: Staff & service, amenities

Disliked: Cleanliness

The grounds and the restaurant was nice. The room was not cleaned well. The shower and sink were stopped up.

Stayed 3 nights in Jul 2024

10/10 Excellent

Christina

Travelled with partner

8 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great!

Stayed 2 nights in Sep 2024

10/10 Excellent

Danny

Travelled with partner

8 Sept 2024

Liked: Cleanliness, staff & service, amenities

Our stay was wonderful.

Stayed 3 nights in Aug 2024

10/10 Excellent

Sharon

7 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Sep 2024

2/10 Terrible

Angela, Warrenton

7 Sept 2024

Disliked: Staff & service

The hotel charged me on two different cards and I’m just now getting my money back. Two days in a row I was woken by staff on more than one occasion each day before nine with a do not disturb sign on the door. The front desk screamed at my husband and hung up on him. Won’t return

Stayed 3 nights in Aug 2024

8/10 Good

Cassie

Travelled with partner

6 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was beautiful in design and the staff was excellent. The air conditioner unit was loud and made noise most of the night/day. Great views from the window. Peace and quiet for sure

Stayed 3 nights in Sep 2024