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Gatlinburg Mountain Inn

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Gatlinburg Mountain Inn

Standard Single Room, 1 Queen Bed
Standard Single Room, 1 Queen Bed
Front of property
Standard Single Room, 1 Queen Bed
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
390 East Pkwy, Gatlinburg, TN, 37738
  • Historic Ogle Log Cabin
    ‪8 min walk‬
  • Anakeesta
    ‪11 min walk‬
  • Traffic Light #5
    ‪11 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

View all photos for Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Room

Brookside Lodge

Pool
Breakfast included
Kids pool
Parking included
4.2 out of 5, Very good, (1985)
The price is €66
for 1 room
includes taxes & fees
16 Feb - 17 Feb
Brookside Lodge

About this property

Gatlinburg Mountain Inn

Motel with free parking, near Ripley's Aquarium of the Smokies
A 24-hour front desk and free self parking are available at this smoke-free motel.
Gatlinburg Mountain Inn offers 38 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs. This Gatlinburg motel provides complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Gatlinburg Mountain Inn. During your stay, you're just a quick walk from Traffic Light #3. Enjoy features like free self parking.
  • Free WiFi
  • Free self parking
  • Guests have great things to say about the helpful staff and the value of their stay
  • Within a 15-minute walk of Ripley's Aquarium of the Smokies and Anakeesta
Self parking is free.

This Gatlinburg motel is smoke free.

Languages

American (Sign language), English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Free self-parking on site

Guest services

  • 24-hour front desk
  • Daily housekeeping

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Sign language-capable staff

More

  • Smoke-free property

Room amenities

Bathroom

  • Bath
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV

More

  • Access via exterior corridors
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Riverchase lodge
Gatlinburg Mountain Inn Motel
Gatlinburg Mountain Inn Gatlinburg
Gatlinburg Mountain Inn Motel Gatlinburg

Gatlinburg Mountain Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 320 out of 646 reviews" "
Rating 8 - Good. 205 out of 646 reviews" "
Rating 6 - Okay. 70 out of 646 reviews" "
Rating 4 - Poor. 33 out of 646 reviews" "
Rating 2 - Terrible. 18 out of 646 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Pradeep

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Xiaobo

Travelled with group
Liked: Staff & service, room comfort
The sheets and towels are wear out
Stayed 2 nights in Oct 2024

10/10 Excellent

Eleanor

Stayed 3 nights in Oct 2024

6/10 Okay

Julio

Liked: Staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Frances

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff very friendly, convenient location
Stayed 3 nights in Oct 2024

4/10 Poor

Haley

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Clean-ish hotel, great price, but unfortunately they have what they describe as a “city mandated smoke alarm” in the middle of our first night the smoke alarm went off in all of the rooms while we were sleeping. I was blow drying my hair on our second day, and the smoke alarm went off. The staff banged on the door and my boyfriend answered, they insisted we were smoking in the room and demanded to come inside. We declined and asked for privacy, we weren’t dressed. They continued to knock on the door and harass us and said the police were called. They made us leave the door open. I went to the office to complain about the treatment and they gave this long story about how the police are “automatically called when smoke alarms go off,” when I was genuinely trying to discuss their behavior, not the system itself. This seems like a gross misuse of community resources, if it’s even true….i wouldn’t stay here if you have any indication of drying your hair in the room. Spend a few more bucks and go somewhere else.
Stayed 2 nights in Oct 2024

6/10 Okay

Chris

Disliked: Cleanliness, property conditions & facilities, room comfort
Never again
Room smelled horrible. Bathtub was nasty. Sheets on one of the beds had a fresh stain of blood or pizza sauce. Didn’t get close enough to tell but they had not been washed!
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Good but basic
Basic hotel outside central Gatlinburg. Quiet. Bed comfortable. Fridge with freezer; microwave. Could do with a good clean & minor repairs (toilet roll holder) Good value for money but not fancy.
Stayed 2 nights in Oct 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Short walk to downtown Gatlinburg. Very comvenient. Parking included. Will definitely stay when i come back to the smokies!
Stayed 2 nights in Oct 2024

10/10 Excellent

Tabitha

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was always smiling and very friendly.
Stayed 2 nights in Oct 2024

8/10 Good

Vicky

Liked: Staff & service, property conditions & facilities
The beds were hard and the pillows were to soft. No coffee pot in the room and had to go to the office for coffee. The tv did not work.
Stayed 2 nights in Oct 2024

10/10 Excellent

veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option
Nicely updated rooms, clean, quiet, comfortable, off the main drag through Gatlinburg but close to all that the area offers.
Stayed 2 nights in Oct 2024

8/10 Good

Stuart

Travelled with partner
Liked: Staff & service
Extra kind.
Stayed 1 night in Oct 2024

8/10 Good

Tabitha

Stayed 3 nights in Oct 2024

8/10 Good

Becky

Travelled with partner
For the price we paid this was a really good stay. Upscale it ain’t, solid it is.
Stayed 1 night in Oct 2024

10/10 Excellent

Joyce

Stayed 3 nights in Oct 2024

10/10 Excellent

Teena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an older hotel but it was nice. We just needed a place to stay for the night it was a quick trip.
Stayed 1 night in Oct 2024

4/10 Poor

Masood

Travelled with family
Disliked: Property conditions & facilities, room comfort
The room was not in good condition
We had many issues, first of all the smell of the room was really annoying, It was a very strong cleaning/freshener smell that didn't go away. The room didn't have sufficient lighting. The light behind the headboards didn't work properly. The bathtub looked terrible. No coffee maker in the room.
Stayed 2 nights in Oct 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun times
Always friendly and helpful staff
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Lacking
Shortage of hot water. No tissues in the room. No coffee maker in the room.
Stayed 5 nights in Oct 2024

6/10 Okay

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great area and fair price. Room is a little small and dated but i cannot complain
Stayed 1 night in Oct 2024

10/10 Excellent

Jaimee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect little motel
Perfect little motel that's walking distance to downtown. Pizza place right across the street in case you get hungry. Basic motel that was clean and comfortable. No irons in the rooms though, so plan accordingly.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brian

Stayed 1 night in Sep 2024