Gatlinburg Mountain Inn

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

24/7 front desk

Housekeeping

Free WiFi

Explore the area

390 East Pkwy, Gatlinburg, TN, 37738

Historic Ogle Log Cabin
8 min walk
Anakeesta
11 min walk
Traffic Light #5
11 min walk
Knoxville, TN (TYS-McGhee Tyson)
69 min drive

Room options

Standard Single Room, 1 Queen Bed

City view
Sleeps 2
1 Queen Bed

Standard Double Room

Mountain view
Sleeps 4
2 Queen Beds

Similar properties

Pool

Breakfast included

Kids pool

Parking included

for 1 night

includes taxes & fees

5 Jan - 6 Jan

About this property

Motel with free parking, near Great Smoky Mountains National Park

A 24-hour front desk and free self parking are available at this smoke-free motel.

Gatlinburg Mountain Inn offers 38 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs. This Gatlinburg motel provides complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Gatlinburg Mountain Inn. During your stay, you're just a quick walk from Salt and Pepper Shaker Museum. Enjoy features like free self parking.

Free WiFi
Free self parking
Guests have great things to say about the clean accommodations and the value of their stay
Within a 15-minute walk of Anakeesta and Ripley's Aquarium of the Smokies

Self parking is free.

This Gatlinburg motel is smoke free.

Languages

American (Sign language), English

Property amenities

Internet

Available in all rooms: Free WiFi

Parking and public transport

Free self-parking on site

Guest services

24-hour front desk
Daily housekeeping

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Sign language-capable staff

Smoke-free property

Room amenities

Bathroom

Bath
Hairdryer
Towels

Entertainment

Flat-screen TV

Access via exterior corridors
Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Early check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Property is also known as

Riverchase lodge

Gatlinburg Mountain Inn Motel

Gatlinburg Mountain Inn Gatlinburg

Gatlinburg Mountain Inn Motel Gatlinburg

Gatlinburg Mountain Inn Reviews

8.4

Very good

8.6/10

Cleanliness

9.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

4/10 Poor

Cassandra

Travelled with group

22 Sept 2024

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

The staff was so friendly and honestly the best part about the stay. The hotel was rated 9/10 by reviews and said it was a 4 star hotel. Honestly the room smelled very clean but it needed updated badly. The sheets had holes, the tub was peeling, overall just very dated and needed paint and fixing up. However, if youre looking for a cheap stay close to gatlinburg this would be ok just to sleep in. Bring your own towels!

Stayed 2 nights in Sep 2024

6/10 Okay

Michelle

17 Sept 2024

Liked: Cleanliness, staff & service

Staff were very nice and shared a lot of good info!

Stayed 2 nights in Sep 2024

8/10 Good

Caitlin

16 Sept 2024

Stayed 2 nights in Sep 2024

10/10 Excellent

Patricia

Travelled with family

13 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We saw some bears in the area and Raj the office person was great, very friendly and very helpful. Room was updated and nice.

Stayed 5 nights in Sep 2024

8/10 Good

Stanislaw

Travelled with partner

9 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room could use some upgrading. Bed lights didn't work. No coffee maker in the room (there was one in the lobby).

Stayed 2 nights in Sep 2024

10/10 Excellent

Jennifer

5 Sept 2024

Stayed 3 nights in Aug 2024

6/10 Okay

Van

Travelled with partner

3 Sept 2024

Average at bedt

Stayed 3 nights in Aug 2024

8/10 Good

DeMika

26 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

It was clean, renovated, and a ten minute walk to the Gatlinburg strip. It was very convenient and was very reasonable in price.

Stayed 2 nights in Aug 2024

10/10 Excellent

William

Travelled with family and small children

25 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The building was a little dated as others have mentioned. A bit humid feeling but for the price it was great. Super convenient walk to downtown Gatlinburg. Staff was friendly. The price was great for what we needed. Would definitely return.

Stayed 3 nights in Aug 2024

4/10 Poor

shilpa

23 Aug 2024

Disliked: Cleanliness, property conditions & facilities

Stayed 4 nights in Aug 2024

10/10 Excellent

Nicholas

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

20 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

James

19 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very nice stay

The room was extremely clean, very well lit, and comfortable. Location was great for what we needed for a quick trip into downtown Gatlinburg. The gentleman at check in was very courteous and gave very good suggestions for dinner, activities, etc. The room was very clean and comfortable. Wi-fi did not connect in the room, but we did not really need it during our one night stay. Will stay at this hotel again on our next trip in the area.

Stayed 1 night in Aug 2024

8/10 Good

Adrian

Travelled with family

16 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2024

10/10 Excellent

Joanne

12 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything was exceptional.

Stayed 2 nights in Aug 2024

8/10 Good

Tiffani

Travelled with family, Travelled with partner

12 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Room was ok.

Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Travelled with partner

12 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great quiet place to stay! Enjoyed watching the bears come through!! Super friendly staff! Definitely would stay here again!

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family

11 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

It was a nice cozy place! The workers even knocked on our door to let us see a bear that was walking nearby because we had mentioned wanting to see one. Very clean and perfect for our little weekend trip. My only complaint is that there is only one mirror (at the sink) which made getting ready a little crowded.

Stayed 2 nights in Aug 2024

10/10 Excellent

hamid

9 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good

Stayed 1 night in Aug 2024

10/10 Excellent

Kaitlyn

Travelled with family and small children

9 Aug 2024

Liked: Staff & service

Staff was friendly. Only thing I wasnt a fan of was the fact that the room holds water. Like mildew basically and kind of stinks but the staff was very friendly and we will be back to stay 😊

Stayed 3 nights in Aug 2024

10/10 Excellent

Moses

Travelled with family

5 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay close to attractions

Stayed 2 nights in Aug 2024

8/10 Good

Roger

Travelled with family

4 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2024

8/10 Good

Tonya

Travelled with family

3 Aug 2024

Liked: Cleanliness, staff & service

Recently had three day stay , staff was very friendly and helpful with any question you have about attractions and places to eat in area. Rooms clean, Only complaint I have is they did not have a chair to sit on in room and beds are not all that comfortable unless you like a extremely firm bed. All in all a good place to stay for the money

Stayed 3 nights in Jul 2024