Mountain House Inn

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Dates

January 2025

February 2025

42-inch flat-screen TV with cable channels, TV

Overview
Rooms
Location
Policies

Good

Popular amenities

Housekeeping

Pool

Free WiFi

Air conditioning

Parking included

Explore the area

247 Newton Lane, Gatlinburg, TN, 37738

Traffic Light #5
5 min walk
Ripley's Aquarium of the Smokies
5 min walk
Anakeesta
6 min walk
Knoxville, TN (TYS-McGhee Tyson)
69 min drive

Room options

SMOKING ROOM

Sleeps 4
2 Queen Beds

Standard Room, 2 Queen Beds

Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed

Sleeps 3
1 King Bed

Similar properties

Pool

Breakfast included

Kids pool

Parking included

for 1 room

includes taxes & fees

14 Jan - 15 Jan

About this property

Hotel with 2 outdoor swimming pools, a short walk to Ripley's Aquarium of the Smokies

This hotel features 2 outdoor pools, a seasonal outdoor pool, and a children's pool. Free WiFi in public areas and free self parking are also provided. Additionally, barbecue grills, a picnic area, and a vending machine are onsite.

Mountain House Inn offers 57 air-conditioned accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a seasonal outdoor pool.

Our customers tell us they can't get enough of Mountain House Inn's great location. During your stay, you're just a quick walk from Ripley's Aquarium of the Smokies. Enjoy features like free WiFi in public areas and free self parking, plus 2 outdoor pools.

Free WiFi
Free self parking
Take a swim in the seasonal outdoor pool
Amenities include a vending machine
Guests have great things to say about the location and the helpful staff
Within a 10-minute walk of Ripley's Aquarium of the Smokies and Anakeesta

As a guest of Mountain House Inn, you'll find 2 outdoor swimming pools, a seasonal outdoor pool, and a children's pool. Public spaces have free WiFi. Barbecue grills, a vending machine, and a picnic area are also featured at Mountain House Inn. Self parking is free.

Smoking is allowed in designated areas at this Gatlinburg hotel.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
On-site parking includes off-street options

Things to do

2 outdoor pools
Children's pool

Family friendly

2 outdoor pools
Children's pool
Free cots/infant beds
Free rollaway/extra beds
Microwave
Fridge

Conveniences

Vending machine

Guest services

Daily housekeeping

Outdoors

BBQ grill(s)
Picnic area

Accessibility

This property does not have any lifts

Designated smoking areas

Room amenities

Bedroom

Air conditioning
Bed sheets
Free cots/infant beds
Free rollaway beds

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

42-inch flat-screen TV
TV channels

Food and drink

Coffee/tea maker
Microwave
Fridge

Desk
Free local calls
Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM

Contactless check-in available

Minimum check-in age: 19

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Special check-in instructions

The front desk is open Sunday - Thursday (9:00 AM - 10:00 PM) and Friday - Saturday (9:00 AM - midnight)

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

For more details, please contact the property using the information on the booking confirmation

Check-in hours are 3-11 PM on Saturdays and Sundays.

Access methods

Staffed front desk, key retrieval

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Free rollaway/extra beds!

Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property's front desk is open during the following times:

Sunday - Thursday: 9:00 AM - 10:00 PM

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

The seasonal pool will open in May and close in September.

Property is also known as

Downtown Motor Inn

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Mountain House Inn Downtown

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Mountain House Inn Gatlinburg

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Mountain House Inn Reviews

7.6

Good

7.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

6/10 Okay

APINYA

Travelled with family

29 Sept 2024

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

Walkable to downtown. Don’t have to worry about parking.

Stayed 2 nights in Sep 2024

8/10 Good

Anthony

Travelled with family

29 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The bear visited everyday during our stay.

Stayed 3 nights in Sep 2024

10/10 Excellent

Amit

Travelled with family

29 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel staff is simply fabulous. Due to the staff and location, I would not rate any less than 5 star

Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

28 Sept 2024

Liked: Staff & service, room comfort

Disliked: Cleanliness

Staff is Awesome, cleanliness not so much.

The staff was awesome! Very nice and pleasant atmosphere. The location is awesome, easy walk to the parkway. The cleanliness of the room was a bit under scale.

Stayed 2 nights in Sep 2024

6/10 Okay

Billy

23 Sept 2024

Liked: Staff & service, room comfort

Stayed 1 night in Sep 2024

8/10 Good

Allen

Travelled with group

22 Sept 2024

Disliked: Cleanliness, property conditions & facilities

Stayed 1 night in Sep 2024

6/10 Okay

Marilee

Travelled with group

22 Sept 2024

Disliked: Cleanliness, property conditions & facilities

Lions and tigers and lots of bears

Watch out for the bears…the office left our Key on the door when we checked in and no one was there…the guy that worked there was nice but you have to like his sarcasm and sense of humor. I had to change rooms one night into my stay and he ended up Giving me a key card instead of an actual key. I had to bother him To get the key. The place is A bit soon run down. It’s off the strip but you will for sure see bears. I killed some sort of bug in my room definitely wasn’t a bed bug but the rooms need some Updates. It’s nice if you just want to sleep

Stayed 2 nights in Sep 2024

10/10 Excellent

Tammy, Wichita

21 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice place to spend a couple days.. very helpful friendly staff.

Stayed 2 nights in Sep 2024

4/10 Poor

Marilee

Travelled with group

20 Sept 2024

Disliked: Staff & service

Sketch at best

Keys were tapped To The door even though we checked in before 7. Someone greeted us before 7. Only 1 Room Key for 2 People, Right off the strip, Plenty of bears on the Lot

Stayed 1 night in Sep 2024

8/10 Good

Lori

Travelled with partner

18 Sept 2024

Nice place, average

Stayed 2 nights in Sep 2024

2/10 Terrible

David

16 Sept 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

This place was awful pipes leaked it smelled inside probably from the pipes leaking. No one ever came up and fixed. It lights didn’t work no help from the staff. I would never stay at this place again.

Stayed 2 nights in Sep 2024

10/10 Excellent

Cathye

15 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Its American owned .people really nice .15 min round trip walk to the village and back

Stayed 2 nights in Sep 2024

8/10 Good

Wayne

15 Sept 2024

Liked: Cleanliness, staff & service

needed alot of updates .But it was clean

Stayed 3 nights in Sep 2024

10/10 Excellent

Sandra

Travelled with partner

14 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Always stay here

Stayed 3 nights in Aug 2024

4/10 Poor

Dana

Travelled with partner

9 Sept 2024

Disliked: Property conditions & facilities

The beds were fairly comfortable Our room had a hot tub with a sign saying not to turn it on because it leaks. Ok..has a fireplace. That doesn't work. Very low water pressure. The exhaust fan doesn't work in the bathroom either.

Stayed 2 nights in Sep 2024