Mountain House Inn

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Dates

December 2024

January 2025

42-inch flat-screen TV with cable channels, TV

Overview
Rooms
Location
Policies

Good

Popular amenities

Housekeeping

Pool

Free WiFi

Air conditioning

Parking included

Explore the area

247 Newton Lane, Gatlinburg, TN, 37738

Traffic Light #5
5 min walk
Ripley's Aquarium of the Smokies
5 min walk
Anakeesta
6 min walk
Knoxville, TN (TYS-McGhee Tyson)
69 min drive

Room options

SMOKING ROOM

Sleeps 4
2 Queen Beds

Standard Room, 2 Queen Beds

Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed

Sleeps 3
1 King Bed

Similar properties

Pool

Breakfast included

Kids pool

Parking included

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

Hotel with 2 outdoor swimming pools, a short walk to Ripley's Aquarium of the Smokies

This hotel features 2 outdoor pools, a seasonal outdoor pool, and a children's pool. Free WiFi in public areas and free self parking are also provided. Additionally, barbecue grills, a picnic area, and a vending machine are onsite.

Mountain House Inn offers 57 air-conditioned accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a seasonal outdoor pool.

Our customers tell us they can't get enough of Mountain House Inn's great location. During your stay, you're just a quick walk from Ripley's Aquarium of the Smokies. Enjoy features like free WiFi in public areas and free self parking, plus 2 outdoor pools.

Free WiFi
Free self parking
Take a swim in the seasonal outdoor pool
Amenities include a vending machine
Guests have great things to say about the location and the helpful staff
Within a 10-minute walk of Ripley's Aquarium of the Smokies and Anakeesta

As a guest of Mountain House Inn, you'll find 2 outdoor swimming pools, a seasonal outdoor pool, and a children's pool. Public spaces have free WiFi. Barbecue grills, a vending machine, and a picnic area are also featured at Mountain House Inn. Self parking is free.

Smoking is allowed in designated areas at this Gatlinburg hotel.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
On-site parking includes off-street options

Things to do

2 outdoor pools
Children's pool

Family friendly

2 outdoor pools
Children's pool
Free cots/infant beds
Free rollaway/extra beds
Microwave
Fridge

Conveniences

Vending machine

Guest services

Daily housekeeping

Outdoors

BBQ grill(s)
Picnic area

Accessibility

This property does not have any lifts

Designated smoking areas

Room amenities

Bedroom

Air conditioning
Bed sheets
Free cots/infant beds
Free rollaway beds

Bathroom

Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

42-inch flat-screen TV
TV channels

Food and drink

Coffee/tea maker
Microwave
Fridge

Desk
Free local calls
Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM

Contactless check-in available

Minimum check-in age: 19

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Special check-in instructions

The front desk is open Sunday - Thursday (9:00 AM - 10:00 PM) and Friday - Saturday (9:00 AM - midnight)

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

For more details, please contact the property using the information on the booking confirmation

Check-in hours are 3-11 PM on Saturdays and Sundays.

Access methods

Staffed front desk, key retrieval

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Free rollaway/extra beds!

Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property's front desk is open during the following times:

Sunday - Thursday: 9:00 AM - 10:00 PM

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

The seasonal pool will open in May and close in September.

Property is also known as

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House Motor

Mountain House Inn Downtown

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Mountain House Inn Reviews

7.6

Good

7.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

10/10 Excellent

Melissa

Travelled with group

17 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation

Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family

16 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent stay

Stayed 2 nights in Aug 2024

2/10 Terrible

Rene

Travelled with family, Business traveller

15 Aug 2024

Disliked: Staff & service, amenities, property conditions & facilities

Rooms were not clean

Stayed 2 nights in Aug 2024

2/10 Terrible

robert

15 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Rooms were not clean.

Stayed 1 night in Aug 2024

8/10 Good

Gregory

12 Aug 2024

Liked: Cleanliness, staff & service, room comfort

Clean stay

Clean and clean smelling room. Shower good and hot with good pressure. Only bad thing was wifi was terrible. Slow as hell. Very nice staff in office and the cleaning guy was super.

Stayed 2 nights in Aug 2024

10/10 Excellent

Sarah

11 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

It was great for a low price hotel in Gatlinburg. It was close enough to walk downtown which was nice. Everything in the room was great. We really enjoyed our stay!

Stayed 2 nights in Aug 2024

2/10 Terrible

yang

Travelled with family

11 Aug 2024

Disliked: Cleanliness, staff & service

The TV was on when we entered； the sheets have bloods and dirty ; the phone line was not working ; the front desk has no coffee and no breakfast

Stayed 1 night in Aug 2024

10/10 Excellent

salem

5 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Aug 2024

10/10 Excellent

Wendy

Travelled with family

5 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family vacation

Very nice management and staff. We have stayed here several times. It has always been clean and price friendly.

Stayed 4 nights in Aug 2024

8/10 Good

Nathan

4 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2024

10/10 Excellent

Leland

Travelled with family

3 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

way better than I thought for being a budget hotel

Stayed 3 nights in Jul 2024

8/10 Good

Cheryl

29 Jul 2024

Liked: Cleanliness, staff & service

We stay here quiet often and the staff are always great. The rooms are always clean.

Stayed 3 nights in Jul 2024

4/10 Poor

Cathy

28 Jul 2024

Disliked: Cleanliness, staff & service, amenities

Room felt dirty. Carpet visibly filthy. Trash not removed from previous stay. No washcloth. Staff less than helpful. Needs renovation.

Stayed 2 nights in Jul 2024

4/10 Poor

Kristen

Travelled with partner

28 Jul 2024

Disliked: Cleanliness, property conditions & facilities

This property is located in a great spot. Watch for bears! The facilities are minimal. Fine for a brief stay.

Stayed 2 nights in Jul 2024

6/10 Okay

stephanie

28 Jul 2024

Stayed 2 nights in Jul 2024

10/10 Excellent

Alexandria

Travelled with family

28 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Close to everything, easy to find and park. Happy with our trip!

Stayed 2 nights in Jul 2024

10/10 Excellent

BILLY

Travelled with partner

28 Jul 2024

Liked: Amenities

Me and my wife stand there 3 nights everything was great staff was very friendly and helpful will definitely be staying there again

Stayed 3 nights in Jul 2024

10/10 Excellent

kevin

28 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean comfortable

always a good experience here. family owned and operated. no frills, clean, and comfortable super close to the national park entrance. I always enjoy staying here.

Stayed 1 night in Jul 2024

2/10 Terrible

Teresa

Travelled with family

28 Jul 2024

Disliked: Cleanliness, property conditions & facilities

Don’t stay there

Well, for the money I paid I’m requiring a refund. It was nasty horrible part of the leak in the ceiling in the bathroom. They knew all this and it was very unhealthy for my grandchildren. I had no money to go anywhere else and that was a lot of money to pay and I expect compensation ASAP from Hotels.com I have been bragging on y’all because if we’ve had problems in your past, always made sure it was fixed and returned to me so I’m not very happy camper and I do not wanna give you. This was disgustingly, horrible, and unsafe animals that were frequently coming around.

Stayed 4 nights in Jul 2024

10/10 Excellent

glenda

Travelled with family

27 Jul 2024

We have been staying here for 37 years. Great location with everything in walking distance. Great staff!

Stayed 1 night in Jul 2024

2/10 Terrible

Melinda, Cameron

Travelled with partner

27 Jul 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

There was nothing I liked. Shower didn't work, unsafe area, room was not cleaned well, room had a terrible smell. Front desk guy looked like he had just worked outside all day. Granted the price was cheap, should have been cheaper. Would NOT RECOMMEND

Stayed 1 night in Jul 2024

6/10 Okay

Samantha

Travelled with family

23 Jul 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

I can’t complain really given what I paid for but just be prepared and don’t go in expecting holiday inn accommodations this is an old and dated property. Would I book again at the price point absolutely because I am cheap!

Stayed 2 nights in Jul 2024

8/10 Good

Heather D

Travelled with group

23 Jul 2024

Liked: Staff & service, room comfort

Great folks who run the hotel and provide services. Room was nice but not the cleanest. Over all it’s a great little hotel snuggled in the heart of town. I will definitely stay in Mountain House again.

Stayed 3 nights in Jul 2024