Never received email with address or door code. Wi-fi did not work, no info on how to work arcade, tvs, hot tub jets only half worked, very old carpet, flooring throughout, plumbing system needs upgraded, blankets smelled mildewed, NO washer or dryer, no guidelines for checkout besides a text stating to check out, just not the experience we were used to having while visiting Gatlinburg, will not rent this cabin again.