Courtyard by Marriott Gatlinburg Downtown

3.0 star property

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Photo gallery for Courtyard by Marriott Gatlinburg Downtown

Property amenity
In-room safe, desk, iron/ironing board, free cots/infant beds
Lobby
Bar (on property)
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Room service
  • Laundry
  • Pool

Explore the area

Map
315 Historic Nature Trail, Gatlinburg, TN, 37738
  • Gatlinburg Convention Center
    ‪3 min walk‬
  • Gatlinburg Space Needle
    ‪4 min walk‬
  • Gatlinburg Ziplines
    ‪5 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪70 min drive‬

Room options

Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Balcony

  • 42 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, Multiple Beds

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 2 Queen Beds, Balcony

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Balcony

  • 42 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Courtyard by Marriott Gatlinburg Downtown

Hotel with free parking, a short walk to Gatlinburg Space Needle
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Courtyard by Marriott Gatlinburg Downtown offers 128 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Courtyard by Marriott Gatlinburg Downtown's great location gets high marks from our customers. During your stay, you're just a quick walk from Gatlinburg Space Needle. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • To-go breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes tennis courts and a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute walk from Gatlinburg Convention Center and 13 minutes by foot from Great Smoky Mountains National Park
Courtyard by Marriott Gatlinburg Downtown offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. Event space at this hotel measures 2000 square feet (186 square meters) and includes conference space. The business-friendly Courtyard by Marriott Gatlinburg Downtown also features a garden, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This 3-star Gatlinburg hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 11:00 AM.
Courtyard by Marriott Gatlinburg Downtown has a restaurant on site.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • To-go breakfast available for a fee daily 6:30 AM–11:00 AM: USD 6-20 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • A hot tub
  • Tennis

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities

Business services

  • Business centre
  • Conference space (2000 square feet)
  • A meeting room

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Handrails in stairwells
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Portable shower seat
  • Step-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 6 to 20 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Gatlinburg Hotel
Courtyard Marriott Gatlinburg
Courtyard Marriott Gatlinburg Downtown Hotel
Courtyard Marriott Gatlinburg Downtown
Courtyard by Marriott Gatlinburg
Courtyard by Marriott Gatlinburg Downtown Hotel
Courtyard by Marriott Gatlinburg Downtown Gatlinburg
Courtyard by Marriott Gatlinburg Downtown Hotel Gatlinburg

Courtyard by Marriott Gatlinburg Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 678 out of 1003 reviews
Rating 8 - Good. 210 out of 1003 reviews
Rating 6 - Okay. 63 out of 1003 reviews
Rating 4 - Poor. 30 out of 1003 reviews
Rating 2 - Terrible. 22 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Hanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent except breakfast. I bought the option, but it was not clear how that works. Price is the same as I would buy it in the restaurant. But the process of explanation was more confusing. If I knew about this, I would not buy it in advance.
Stayed 1 night in Nov 2024

10/10 Excellent

Brandon, Columbia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Nov 2024

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t get the room I booked. We booked a room with a sofa and didn’t get it. The room I got was by the exit door, stairwell, indoor pool and maintenance area, so therefore it was loud and disturbing. The staff was very friendly, room was clean, property was well lit, and parking was good.
Stayed 3 nights in Nov 2024

10/10 Excellent

Cathy, HENDERSONVLLE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Dinning food was good and location was in the middle of town
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
We were initially unsatisfied with our room. Confusion through the booking service. The staff went above and beyond to make us happy.
Stayed 2 nights in Nov 2024

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, amenities
My room was clean and the hotel was nice. The only problem was the TV in my room. I have stayed at this property twice in two months in two different rooms and both times the TV picture would freeze. I reported it to the front desk and they were unable to fix the problem.
Stayed 2 nights in Nov 2024

4/10 Poor

Don

Travelled with family
Air conditioner would not cool. Bed was in bad condition. Sink in bathroom was slow to drain. Very overpriced. If I would have wanted Motel 6 conditions I would have expected Motel 6 prices.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay! Cleanest hotel around the Parkway and very convenient with wonderful staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great. Staff were great. Convenient to to downtown. Great experience.
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Stayed 1 night in Nov 2024

8/10 Good

Jeff

Liked: Cleanliness, property conditions & facilities
Nice enough but our room has small ants on the counter near the TV.
Stayed 1 night in Nov 2024

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Kenneth

Stayed 2 nights in Nov 2024

10/10 Excellent

Malcolm

Liked: Cleanliness
Stayed 2 nights in Oct 2024

6/10 Okay

Geniene

Travelled with partner
Liked: Staff & service
Air conditioning unit in rooms are horribly loud. Bathrooms need to be updated. Room view was terrible. Looked out to the garbage and roof heating and cooling units.
Stayed 2 nights in Oct 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay and would definitely stay here again!
Stayed 4 nights in Oct 2024

8/10 Good

Rebeca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I enjoyed staying here. The only thing we would've changed is the bed wasnt that comfortable, and the pillows were really flat, oh and also the water pressure wasn't that good. All of the staff members that we met were all so nice, so all in all we would stay there again.
Stayed 2 nights in Oct 2024

4/10 Poor

Brutus

Disliked: Staff & service
Front desk staff not friendly at all. Took housekeeper until 6pm at night to come to our room and.we requested them at 9am. Talking to front desk she acted like I was a inconvenience more than anything. I won't be back!
Stayed 2 nights in Oct 2024

10/10 Excellent

Joy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel and enjoyed watching the TN football game in the lobby and thankful for Starbucks coffee in the lobby.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lonnie

Stayed 1 night in Oct 2024

8/10 Good

Maheshwar

Liked: Cleanliness, amenities, property conditions & facilities
Great location and room is comfortable. Close to the main area

6/10 Okay

Cody

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

JOHNNY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 4 nights in Oct 2024

10/10 Excellent

Chassity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gatlinburg
This is the only place we will stay in Gatlinburg because it is so nice! We love to get the corner rooms that have a nice balcony with a view of downtown and the mountains.
Stayed 1 night in Jul 2024