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Brookside Lodge

3.0 star property
VIP Access

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Photo gallery for Brookside Lodge

Lobby sitting area
Property grounds
Lobby sitting area
2 outdoor pools, pool loungers
Balcony view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Breakfast included
  • Laundry
  • Pool
  • Gym
  • Parking included

Explore the area

Map
463 E Parkway, Gatlinburg, TN, 37738
  • Ripley's Aquarium of the Smokies
    ‪15 min walk‬
  • SkyPark
    ‪3 min drive‬
  • Gatlinburg Convention Center
    ‪3 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Honeymoon Suite

Honeymoon Suite

Honeymoon Suite

  • 41 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Creekside)

Standard Room, 1 King Bed (Creekside)

Standard Room, 1 King Bed (Creekside)

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Creekside)

Standard Room, 2 Queen Beds (Creekside)

Standard Room, 2 Queen Beds (Creekside)

  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Riverside Deluxe 2-Queen Beds with Fireplace

Riverside Deluxe 2-Queen Beds with Fireplace

Riverside Deluxe 2-Queen Beds with Fireplace

  • 37 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Riverside Deluxe King with Fireplace.

Premium bedding, pillow-top beds, in-room safe, desk

Riverside Deluxe King with Fireplace.

  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Riverside Deluxe King

Riverside Deluxe King

Riverside Deluxe King

  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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About this property

Brookside Lodge

Family-friendly hotel with 2 outdoor pools and free breakfast
Along with 2 outdoor pools, this hotel has a fitness center and a conference center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, conference space, and a children's pool are onsite.
Brookside Lodge offers 100 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to furnished balconies. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Brookside Lodge gets good marks from our customers. During your stay, you're just a quick walk from Salt and Pepper Shaker Museum. Features include free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool
  • Services include tour or ticket assistance, luggage storage, and wedding services
  • Onsite recreation includes a gym and basketball
  • Guests really like the accommodations for the cleanliness and spaciousness
  • Just a 2-minute drive from Ripley's Aquarium of the Smokies and a few minutes from Ripley's Believe It Or Not Museum
  • Local-area shuttle service available for a fee
Brookside Lodge offers its guests 2 outdoor swimming pools, a fitness center, a seasonal outdoor pool, and a children's pool. WiFi is free in public spaces. Free breakfast is served daily. Event space at this hotel measures 4004 square feet (372 square meters) and includes a conference center. An area shuttle within 0.1 mi is available for a fee. A terrace, barbecue grills, and a vending machine are also featured at the family-friendly Brookside Lodge. The hotel can provide wedding services and tour/ticket assistance. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Gatlinburg hotel.

Guests are served free continental breakfast daily from 8:00 AM to 11:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge) up to 0.1 mi
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM

Things to do

  • 2 outdoor pools
  • Basketball
  • Children's pool
  • Fishing
  • Gym
  • Piano
  • TV in common areas
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (4,004 square foot of space)

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • In the mountains
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Cot (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open Monday - Tuesday (8:00 AM - 11:30 PM) and Wednesday - Sunday (7:30 AM - 7:00 AM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
This property's reception is open 24 hours Friday and Saturday and until midnight Sunday - Thursday. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Tuesday: 8:00 AM - 11:30 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Brookside FairBridge
Brookside FairBridge Gatlinburg
Brookside Resort FairBridge
Brookside Resort FairBridge Gatlinburg
Brookside Lodge Hotel
Brookside Lodge Gatlinburg
Brookside Resort by FairBridge
Brookside Lodge Hotel Gatlinburg

Brookside Lodge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1066 out of 2020 reviews
Rating 8 - Good. 519 out of 2020 reviews
Rating 6 - Okay. 243 out of 2020 reviews
Rating 4 - Poor. 113 out of 2020 reviews
Rating 2 - Terrible. 79 out of 2020 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Yessijane

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bed cover and pillow covers are not wash between guests, so that is HUGE red flag for the cleanness of the rooms. Mattresses are cheap, really bad, so I would not recommend this for one night only! It was not good! Breakfast is a no no as well.
Stayed 1 night in Dec 2024

10/10 Excellent

Linda

Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Lawrence

Liked: Cleanliness, staff & service
Would stay again!
Would stay again! A little dated but it was a clean room and had easy access to all the attractions with just a short drive.
Stayed 3 nights in Dec 2024

10/10 Excellent

Anita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, very clean ,comfortable, a beautiful place and Amazing scenery
Stayed 1 night in Dec 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Carla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying in this hotel. It is quiet and very peaceful. You have all the main attractions and local stores closer. The river across the hotel is a plus.
Stayed 4 nights in Dec 2024

10/10 Excellent

Stephani

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Gatlinburg stay
Room and bed were okay. The hotel needs to re-paint. Tons of missing paint (chips). Some cob webs hanging from the ceiling.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Staff & service, amenities
Was very nice and quiet. And sleeping next to the creek was great
Stayed 3 nights in Dec 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Austin

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Stayed 2 nights in Dec 2024

10/10 Excellent

Fred

Travelled with partner
Liked: Amenities
Nuce toom overlooking the brook
Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was our 25th anniversary and have never been to Gatlinburg. The trip was amazing and will definitely be going back maybe in Fall!
Stayed 5 nights in Dec 2024

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My new Hotel of Choice
Everyone was exceptionally nice!
Stayed 3 nights in Dec 2024

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Lisa

Liked: Staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good for the price!!!
The room is s not sound-proof. The tub floor was cracked and there is black mold overhead. Theres a large sunken spot in front of the vanity...room 273. The floors are very dark laminate; no carpet, which is good. Lighter laminate would give some light to the very dark room. Room was quiet large. Lamps have to be plugged and unplugged to turn on and off because the screw-on button is missing. There was no place to hang dress shirts or dresses with a hanger. Place was convenient and staff was very friendly. Easily accessible. The stream outside our room was nice with the deck.
Stayed 3 nights in Dec 2024

10/10 Excellent

Cherlyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gatlinburg stay
The front desk staff was very helpful and friendly. The bed was comfortable. The whole stay was wonderful.
Stayed 1 night in Dec 2024

10/10 Excellent

Clifton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived until we left, the staff were super nice and very accommodating! The room was kept warm and the wood burning fireplace was an added bonus! Loved the location, very easy to get in and out of and convenient to get into to downtown! Will definitely stay here again in the near future, already planning a trip for January or February!
Stayed 1 night in Dec 2024

6/10 Okay

Robert W

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Building is older and very dated, dust could be seen around table legs and furniture feet on the carpet, the bath vent was almost completely stopped up with lint and dust. The elevator smelled of raw bleach heavily all weekend. The river was a nice touch off the balcony.
Stayed 2 nights in Dec 2024

8/10 Good

Monai

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This was a quaint hotel; also close and convenient to everything we needed in town. I would stay again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Heather, Hudson

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was just an over night stay for us. But wish we would have been there for a few days. The rooms are very cute the river and the walkway out by the river was so peaceful. Very friendly staff checking in. We hit the road and didn't eat so could tell you about food. But I will absolutely be back. Easy walk to grab a bit to eat also.
Stayed 1 night in Dec 2024

8/10 Good

Douglas

Liked: Staff & service, property conditions & facilities
Outdated but quaint. Cobwebs in lamp shades, dirt mopped into corners in bathroom, door blinds dusty and dirty, base boards dusty! Property uses a 3rd party cleaning service that does a poor job of thorough cleaning. Property advertising fireplace in some room but charges $8 a bundle for enough firewood to last about an hour to hour and a half!
Stayed 2 nights in Dec 2024

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