Brookside Lodge

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Housekeeping

Laundry

Gym

Explore the area

463 E Parkway, Gatlinburg, TN, 37738

Historic Ogle Log Cabin
11 min walk
Traffic Light #5
12 min walk
Whole Earth Grocery
1 min walk
Knoxville, TN (TYS-McGhee Tyson)
69 min drive

Room options

Honeymoon Suite

41 sq m
Mountain view
Sleeps 3
1 King Bed

Standard Room, 1 King Bed (Creekside)

30 sq m
Mountain view
Sleeps 3
1 King Bed

Standard Room, 2 Queen Beds (Creekside)

30 sq m
Mountain view
Sleeps 4
2 Queen Beds

Riverside Deluxe 2-Queen Beds with Fireplace

37 sq m
Mountain view
Sleeps 4
2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Riverside Deluxe King with Fireplace.

36 sq m
Mountain view
Sleeps 3
1 King Bed

Riverside Deluxe King

36 sq m
Mountain view
Sleeps 3
1 King Bed

Similar properties

Pool

Hot tub

Breakfast included

Kids pool

for 1 night

includes taxes & fees

1 Jan - 2 Jan

About this property

Family-friendly hotel with 2 outdoor pools and free breakfast

Along with 2 outdoor pools, this hotel has a fitness center and a conference center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, conference space, and a children's pool are onsite.

Brookside Lodge offers 100 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to furnished balconies. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Brookside Lodge gets good marks from our customers. During your stay, you're just a quick walk from Salt and Pepper Shaker Museum. Features include free WiFi in public areas and free self parking, plus 2 outdoor pools.

Free continental breakfast served daily
Free WiFi (speed: 25+ Mbps)
Free self parking and RV/bus/truck parking
Take a swim in the seasonal outdoor pool
Services include tour or ticket assistance, luggage storage, and wedding services
Onsite recreation includes a gym and basketball
Guests really like the accommodations for the cleanliness and spaciousness
Just a 2-minute drive from Ripley's Aquarium of the Smokies and a few minutes from Ripley's Believe It Or Not Museum
Local-area shuttle service available for a fee

Brookside Lodge offers its guests 2 outdoor swimming pools, a fitness center, a seasonal outdoor pool, and a children's pool. WiFi is free in public spaces. Free breakfast is served daily. Event space at this hotel measures 4004 square feet (372 square meters) and includes a conference center. An area shuttle within 0.1 mi is available for a fee. A terrace, barbecue grills, and a vending machine are also featured at the family-friendly Brookside Lodge. The hotel can provide wedding services and tour/ticket assistance. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Gatlinburg hotel.

Guests are served free continental breakfast daily from 8:00 AM to 11:00 AM.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Motorhome/coach/lorry parking (free) on site
Wheelchair-accessible parking available
On-site parking includes off-street options
Local area shuttle (surcharge) up to 0.1 mi

Food and drink

Free continental breakfast available daily 8:00 AM–11:00 AM

Things to do

2 outdoor pools
Basketball
Children's pool
Fishing
Fitness centre
Volleyball

Family friendly

2 outdoor pools
Children's pool
Cots/infant beds (surcharge)
Laundry facilities
Microwave
Pool gate
Fridge
Rollaway/extra beds (surcharge)

Conveniences

Banquet hall
Lift
Front-desk safe
Vending machine

Guest services

Daily housekeeping
Laundry facilities
Luggage storage
Tour/ticket assistance
Wedding services

Business services

Conference centre (4004 square feet of space)

Outdoors

BBQ grill(s)
Firepit
Garden
Outdoor entertainment area
Outdoor furniture
Picnic area
Pool sunloungers
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Designated smoking areas
Fireplace in reception
TV in lobby

Room amenities

Bedroom

Air conditioning
Bed sheets
Cots/infant beds (surcharge)
Pillow-top mattress
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Free toiletries
Hairdryer (on request)
Private bathroom
Shower/bath combination
Towels

Entertainment

32-inch flat-screen TV
TV channels
Premium channels

Food and drink

Coffee/tea maker
Microwave
Fridge

Connecting rooms available
Desk
Free local calls
LED light bulbs
Phone
Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM

Early check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Express check-out available

Special check-in instructions

The front desk is open Monday - Tuesday (8:00 AM - 11:30 PM) and Wednesday - Sunday (7:30 AM - 7:00 AM)

Front desk staff will greet guests on arrival

This property doesn't offer after-hours check-in

For more details, please contact the property using the information on the booking confirmation

This property's reception is open 24 hours Friday and Saturday and until midnight Sunday - Thursday. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! Children 18 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for USD 10.0 per day.

Cribs (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Crib (infant bed) fee: USD 10.0 per night
Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property's front desk is open during the following times:

Monday - Tuesday: 8:00 AM - 11:30 PM

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Brookside FairBridge

Brookside FairBridge Gatlinburg

Brookside Resort FairBridge

Brookside Resort FairBridge Gatlinburg

Brookside Lodge Hotel

Brookside Lodge Gatlinburg

Brookside Resort by FairBridge

Brookside Lodge Hotel Gatlinburg

Brookside Lodge Reviews

8.4

Very good

8.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Excellent

Donald

Travelled with family

19 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was friendly and went above and beyond to make our stay awesome. Shout out to Sally.

Stayed 1 night in Sep 2024

8/10 Good

Mac

Travelled with partner

19 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Balcony

Stayed 1 night in Sep 2024

10/10 Excellent

john

17 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was great, clean rooms with fireplaces. Staff was incredibly nice. We will definitely stay there again.

Stayed 1 night in Sep 2024

4/10 Poor

Jerry

Travelled with partner

17 Sept 2024

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

Mold in the bathroom, window and door leaks. Needs a good cleaning and paint.

Stayed 4 nights in Sep 2024

8/10 Good

Patrick

16 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Sep 2024

2/10 Terrible

Kimberly

16 Sept 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Would not stay again

Stayed 2 nights in Sep 2024

10/10 Excellent

AYIDH

16 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice place

Stayed 1 night in Sep 2024

8/10 Good

Tina

16 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Gurucharan

16 Sept 2024

Stayed 2 nights in Sep 2024

8/10 Good

Janice

Travelled with family

15 Sept 2024

Liked: Amenities

We stayed creekside which meant we could open the back door and see/hear the water rushing over the large rocks in the brook. The room was old fashioned but roomy and clean.

Stayed 1 night in Sep 2024

10/10 Excellent

Glenda

15 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Sep 2024

10/10 Excellent

Jenn

15 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Sep 2024

10/10 Excellent

Kimberly

15 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Sep 2024

10/10 Excellent

Rachel

Travelled with partner

15 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved the old vintage vibe of the hotel. We saw bears multiple times throughout our stay. Downtown Gatlinburg was only a 10 min walk. The creek outside our balcony was extremely pretty as well.

Stayed 5 nights in Sep 2024

10/10 Excellent

Shelley

Travelled with partner

15 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Enjoyed our night there and would come back!

Stayed 1 night in Sep 2024

10/10 Excellent

Ann-Marie

15 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2024

6/10 Okay

Marilyn

14 Sept 2024

Disliked: Cleanliness

Updated cute furniture but room was a little in need of update! Carpet dirty, fireplace was not an amenity very sooty, bed was comfortable and shower was great! Excited to see bear on property

Stayed 2 nights in Sep 2024

10/10 Excellent

Patricia

Travelled with partner

14 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was friendly and helpful. It was a nice suite creekside balcony was nice . Only thing about the room maybe new carpet . But overall had good stay breakfast was ok . I would stay again.

Stayed 3 nights in Sep 2024

8/10 Good

Roland

14 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is an older hotel complex with a quick and nice staff on entry. The room was large and along a creek. Price was right. We like older and non-chain hotels, so this was fine. Breakfast was marginal. There are plenty of places that are walking distance for food, and the trolly buses make a stop near the hotel to go around Gatlinburg. It was decently clean except for the floor. I had black on the bottom of my feet after 20 minutes and they were sticky. It is not an uncommon problem if the staff uses the wrong cleaner or does not clean.

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family

13 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This place was hands down the best hotel of our trip. Quiet, comfortable, clean and they care. The free breakfast was great! The pool and hot tub were wonderful as well. Very pleasant staff too!

Stayed 2 nights in Sep 2024