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Pestana Royal All Inclusive Ocean & Spa Resort

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pestana Royal All Inclusive Ocean & Spa Resort

2 outdoor pools
Exterior
Exterior
In-room safe, blackout curtains, soundproofing, bed sheets
Tennis court

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • Spa
    Spa
  • Parking included
    Parking included

Explore the area

Map
Estrada Monumental, Nr. 275, Funchal, 9000-250
  • Lido Bathing Complex
    7 min walk
  • Ponta Gorda Bathing Complex
    7 min walk
  • Centro Comercial Forum Madeira
    8 min walk
  • Funchal (FNC-Cristiano Ronaldo)
    21 min drive

Room options

View all photos for Superior Twin Room, Balcony (Deluxe)

Superior Twin Room, Balcony (Deluxe)

Superior Twin Room, Balcony (Deluxe)

  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double or Twin Room, Balcony

In-room safe, blackout curtains, soundproofing, bed sheets

Deluxe Double or Twin Room, Balcony

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room

In-room safe, blackout curtains, soundproofing, bed sheets

Classic Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, Balcony, Sea View

In-room safe, blackout curtains, soundproofing, bed sheets

Deluxe Room, Balcony, Sea View

  • 25 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Suite, Balcony

Standard Suite, Balcony

Standard Suite, Balcony

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

Similar properties

Front of property
Enotel Lido
Pool
Hot tub
All-inclusive
Spa
4.5 out of 5, Wonderful, (604)
The price is €268
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Enotel Lido

About this property

Pestana Royal All Inclusive Ocean & Spa Resort

Elegant beach hotel and 2 outdoor swimming pools
At Pestana Royal All Inclusive Ocean & Spa Resort, hit the nearby beach, dine onsite at Garden Terrace, or enjoy a drink at one of the hotel's 2 bars/lounges.
Pestana Royal All Inclusive Ocean & Spa Resort offers 324 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Pestana Royal All Inclusive Ocean & Spa Resort. During your stay, you're just a quick walk from Lido Bathing Complex. Features include free breakfast and free self parking, plus 2 outdoor pools.
  • Free buffet breakfast served daily
  • Free self parking
  • Enjoy local and international cuisine at Garden Terrace, one of the property's 4 restaurants and 2 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Amenities include laundry facilities, a multilingual staff, and an elevator
  • Onsite recreation includes tennis courts and mini golf
  • Just a 4-minute drive from CR7 Museum and a few minutes from Funchal Farmers Market
Pestana Royal All Inclusive Ocean & Spa Resort is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Pestana Royal All Inclusive Ocean & Spa Resort offers its guests 2 outdoor swimming pools and a children's pool. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily.

Spa services, multilingual staff, and a garden are also featured at the luxury Pestana Royal All Inclusive Ocean & Spa Resort. Self parking is free.

This 5-star Funchal hotel is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM.
Garden Terrace - This buffet restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner.
Botanic - This theme restaurant specializes in local cuisine. Open daily.
Campo de Fiori - This restaurant specializes in Italian cuisine. Open daily.
Bamboo - This restaurant specializes in Asian cuisine. Open daily.

All-inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All meals, snacks, and select beverages included

Land activities

Tennis

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Portuguese, Spanish

Property amenities

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 4 restaurants
  • 2 bars/lounges and 1 poolside bar

Restaurants on site

  • Garden Terrace
  • Botanic
  • Campo de Fiori
  • Bamboo

Things to do

  • 2 outdoor pools
  • Children's pool
  • Mini golf
  • Spa services
  • Tennis

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Mini golf
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Outdoors

  • Garden

Spa

  • Massages
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Mini fridge

More

  • Phone
  • Recycling
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

Property is also known as

Madeira Palace
Madeira Palace Regency
Madeira Regency
Pestana Royal Premium All Inclusive Ocean Resort Funchal
Madeira Regency Palace Aparthotel
Madeira Regency Palace Aparthotel Funchal
Madeira Regency Palace Funchal
Regency Madeira
Regency Madeira Palace
Regency Palace Madeira
Madeira Regency Palace Hotel Funchal
Regency Hotel Funchal
Regency Resort Funchal
Pestana Royal Premium All Inclusive Ocean Funchal
Pestana Royal All Inclusive Ocean Spa Resort
Pestana Royal All Inclusive Ocean & Spa Resort Hotel
Pestana Royal Premium All Inclusive Ocean Spa Resort
Pestana Royal All Inclusive Ocean & Spa Resort Funchal
Pestana Royal All Inclusive Ocean & Spa Resort Hotel Funchal

Pestana Royal All Inclusive Ocean & Spa Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 44 out of 100 reviews" "
Rating 8 - Good. 39 out of 100 reviews" "
Rating 6 - Okay. 12 out of 100 reviews" "
Rating 4 - Poor. 2 out of 100 reviews" "
Rating 2 - Terrible. 3 out of 100 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Perfect
Loved it here, was a nice break for 6 nights. Would defo come back, lovely food, staff and surroundings. Thanks Pestana Royal!
Stayed 6 nights in Jul 2024

10/10 Excellent

Helen J, Louisville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this resort
Stayed 3 nights in Jul 2024

8/10 Good

Arturo

Travelled with group
Liked: Cleanliness, staff & service
Great location! Property a little outdated and food pretty average. Could be a little better but it’s understandable as an all inclusive. Staff is great we lived Conceição Brito from the buffet dining room she was kind, offered tips on where to travel and what to see and was just so adorable. She is amazing!
Stayed 5 nights in Jun 2024

10/10 Excellent

ANTONINA

Travelled with family
Liked: Property conditions & facilities
Relaxed and pleasant atmosphere in a tropical garden, two pools with entertainment, exquisite buffet style meals, and champagne all day long
Stayed 5 nights in May 2024

10/10 Excellent

Leoni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at Pestana Royal. The food was great, varied and always fresh. The staff were always available and ready to lend a helping hand. Bedroom turn down service was regular and thorough. Would definitely recommend!
Stayed 9 nights in Apr 2024

4/10 Poor

Antonio

Travelled with family
Disliked: Cleanliness
The property was kind of old and the bathroom was pretty outdated and falling apart
Stayed 6 nights in Apr 2024

6/10 Okay

Stefania

Travelled with family
Liked: Cleanliness, staff & service, amenities
Convenient locations In need of updating.
Stayed 4 nights in Apr 2024

8/10 Good

Amol

Travelled with family and small children
Liked: Staff & service, amenities
This is a great safe place for families. We brought our toddler with us and the all inclusive aspect was so helpful to make sure we could meet her needs and the food was pretty simple and non-spicy. This might not be our favorite food but was great for small children. The activities, music, playground, beach access, and location were also great. The hotel was able to connect us with a great contact for a private driver. The dining and drinks staff was so friendly and helpful. The reception was professional and friendly as well. Areas of improvement would be a bit cleaner and updated rooms. The room smelt a bit musty and felt old but not dirty. Some of the amenities in the room were not that posh but that was very acceptable for the price and the things we did get from the property. We could also hear someone use the toilet/shower above us which was a bit frustrating. Also, there is no real room service all day as was mentioned to us. I would definitely stay here again with my family and recommend to anyone who likes quiet non-party atmosphere. There were also quite a few retirees who stayed while we were there and they were so kind and sweet to our child that it made the experience even better!
Stayed 3 nights in Feb 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last minute decision to go to Pestana Royal and first in Madeirs. After the booking I read the reviews and was in two minds. I didnt need to be as the place and rooms are spotlessly clean, food caters for all needs. A number of choices for hot and cold fish or meat eaters, vegetarians,(vegetables all dente). The rooms could do updating as a bit old fashion, but very clean. What does make this five star hotel are the staff. Not fair to name individuals,as they are all amazing, work hard and with pleasure. I certainly will be back.
Stayed 5 nights in Dec 2023

6/10 Okay

Leonard, bal harbour

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2023

8/10 Good

Walter Munro

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
the Flowers and plants
Stayed 8 nights in Mar 2023

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Without exception the team at the hotel were friendly and helpful. The hotel is about an hours walk from Funchal city centre but there are shops, cafes and restaurants nearby only a 10-15 minute walk. There was good variation in the food, with each night having a different theme in the buffet and the alternative option of booking a place in one of the restaurants on site.

8/10 Good

Susanne, Orleans

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only negative on our room was the bed mattress. Very uncomfortable, otherwise great spot!!
Stayed 13 nights in Sep 2022

8/10 Good

Quyen Tuyet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2022

10/10 Excellent

adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
get the sweet it's really nice for the money
Stayed 8 nights in Jul 2022

6/10 Okay

james, Sarasota

Travelled with family
Liked: Cleanliness, staff & service
The property is great for young families (under 10 years old) or retired people. Because there is really nothing to do during the day except be near the pool, you are not downtown so bus is needed. For that though the staff (Flavio Soares from dining, Front Desk Ines Santos and Faria Sousa) are great and always there to explain what and where to go visit items on the island. This mad the trip to Madeira enjoyable. Hotel Ownership: They are cheap! In all aspects, Food, we have food on the grill and the next day it is in the salad and on the buffet sometime two days on it. We had the same soup for five days, often I remarked either the fish was frozen or old either case it has no taste and was like paper ..most fish has texture and can feel the meat. Around the hotel we found repeating places where maintenance is needed has not been done. Direct beach access the hotel does NOT have. You had to leave the hotel and walk up a hill, then walk couple hundred meters and the go down a road and steps to get to the beach. All because the elevator they have been not repaired and has not for a long time. So Hani capped people impossible to visit the beach. This is NOT a 5 five maybe a three star.
Stayed 5 nights in Jun 2022

8/10 Good

Laslo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2019

10/10 Excellent

Ali, Berkshire

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve just returned from a fabulous 4 night stay at the Pestana Royal and we had a fantastic time.. from the minute we walked in the staff were welcoming and friendly.. The service and food quality in the restaurant was great, the buffet was clean, well stocked, plentiful food and lots of variety. Rooms were clean and comfortable. The pool area and pool bar were great, surrounded by gorgeous tropical gardens. We made use of the free shuttle to Funchal, great service.. would thoroughly recommend and will definitely return to Madeira to this or one of the other Pestana hotels.
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Amenities
Stayed 5 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Tho hotel is nice however the service needs to be improved. It would be good if the pool staff would require guests to keep the rules, which are on the wall, in and around the pool. We shared a room but needed to ask for soaps and towels reguraly. The provided pick nick basket was the same each day, and very basic. Some staff at the restaurant was quite rude. The shutter bus could run longer and all day long too. There are room to improve the entertainment in the hotel too. Overall we found the standard worsened since last year.
Stayed 10 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautifully laid out, the vegetation is very pleasing, walking around the property to get to the pool, so lush and green. The staff are amazing, granted there may be one or two who are more difficult, the rest of the staff makes up for. The food could be tastier, however with such an immense buffet there is always something to choose that agrees with you, and the unlimited drinks are splendid. The views to the ocean are beautiful. If I were to go back to Madeira I’d more than likely book here again
Stayed 11 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 6 nights in Jun 2019

2/10 Terrible

sam

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Disappointing for a variety of reasons
From the moment we checked in, we felt we were sold something different online than reality. No champagne at the Check-in, 3 of the 4 restaurants were closed and the one that was open was fully booked for the next 3 nights. The staff were also quite unwilling to resolve our concerns. This left us with the only option of 1 buffet restaurant which was our option for both lunch and dinner every night of our stay. The food wasn’t bad, but it was certainly not impressive given the price point of this hotel. The staff — from the check-in concierge, to the bartenders, to the pool staff have been very unhelpful. Their mentality is “go check if there is XYZ” vs finding out the answer to your question. For a high-end resort, this is simply unacceptable. This applied both to the pool staffs response when asking them for a towel, the bar tending staff when asking about food (when the only food option was closed) to the front desk not resolving our concerns to get seated in the dining room on any of our 3 nights during our stay. They did not offer any form of compensation until the last day, but we did not feel it was worth the effort to move rooms for 1 night. Our room was great with a balcony and great view. The pools and views of this resort are stunning. However, the level of service, friendliness, and lack of adequate food and drink options needs to be shared. Don’t expect good cocktails or food at this resort. Everything is pre-made, and designed for the masses. Would not recommend
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Not ideal - Too many old people. Everything caters to the older visitors
Stayed 4 nights in Apr 2019