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Superior Twin Room, Balcony (Deluxe)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Double or Twin Room, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Classic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Suite, Balcony

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Room, Balcony, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Pestana Royal All Inclusive Ocean & Spa Resort. During your stay, you're just a quick walk from Lido Bathing Complex. Features include free breakfast and free self-parking, plus 2 outdoor pools.

  • Free buffet breakfast served daily
  • Free self-parking
  • Enjoy local and international cuisine at Garden Terrace, one of the property's 4 restaurants and 2 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Amenities include laundry facilities, multilingual staff and a lift
  • On-site recreation includes tennis courts and mini golf
  • Within a 10-minute walk of Lido Bathing Complex and Ponta Gorda Bathing Complex

Pestana Royal All Inclusive Ocean & Spa Resort ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pestana Royal All Inclusive Ocean & Spa Resort

Everyone (2) Couples (1)
2 out of 5
Cet établissement n'est pas un vrai 5 *... Literie pas de qualité, mauvaises odeurs dans la chambre/salle de bains, A notre arrivée, nous avons du faire appel au technicien pour la douche. Ensuite de l'eau coulait sous le lavabo. Mini-bar pas rapprovisionné... pour un 5 * pas top. Le buffet du soir est organisé par 2 horaires et malgré tout, il y a foule et on doit attendre très longtemps. Dès lors, nous en avons très peu profiter. La qualité de la nourriture est médiocre. Les transats à la piscine sont vieux, pas propres. L'eau de la piscine mériterait d'être chauffée...

Posted by on 30 Jun 2019

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5 out of 5

Posted by on 2 Mar 2019

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Comment from Hotel Management

11 Apr 2019 by Pestana Royal

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on 2 Mar 2019

Was this review helpful to you?
Comment from Hotel Management

11 Apr 2019 by Pestana Royal

Thanks for staying with us. We appreciate your feedback!

About the Pestana Royal All Inclusive Ocean & Spa Resort

Location Estrada Monumental, Nr. 275, Funchal, 9000-250

All-inclusive Details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • All meals, snacks and select beverages included

Activities and facilities/equipment
Land activities

  • Tennis

Entertainment

  • On-site entertainment and activities

Not included

  • Gratuities

  • Onsite entertainment and activities included
  • Local non-alcoholic drinks and soft drinks included
  • Service charge not included
  • All meals included
  • Tennis included

Property Features

Pestana Royal All Inclusive Ocean & Spa Resort is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Pestana Royal All Inclusive Ocean & Spa Resort offers its guests 2 outdoor swimming pools and a children's pool. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. Spa services, multilingual staff, and a garden are also featured at the luxury Pestana Royal All Inclusive Ocean & Spa Resort. Self parking is free. This 5-star Funchal hotel is smoke free.

  • 1 building
  • 324 guestrooms or units
  • 6 levels
  • 4 dining venues
  • 2 bars or lounges
  • Buffet breakfast (free)
  • Towels for the beach
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Concierge
  • Garden
  • Lift
  • No smoking on site
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Laundry facilities
  • Miniature golf on site

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Pestana Royal All Inclusive Ocean & Spa Resort offers 324 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions are featured in guestrooms. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.

Garden Terrace – This buffet restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner.

Botanic – This theme restaurant specialises in local cuisine. Open daily.

Campo de Fiori – This restaurant specialises in Italian cuisine. Open daily.

Bamboo – This restaurant specialises in Asian cuisine. Open daily.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Miniature golf on site
  • Golfing nearby
  • Scuba diving nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include massages. The spa is open daily.

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and debit cards. Cash is not accepted. The property is professionally cleaned.

  • Service animals are allowed
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Clean & Safe (Portugal)
  • No cots (infant beds) available
  • Property registry number - 3607
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Please note, some room types at this property are not available when booking a stay with children.
  • Debit cards
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Madeira Palace
  • Madeira Palace Regency
  • Madeira Regency
  • Pestana Royal Premium All Inclusive Ocean Resort Funchal
  • Madeira Regency Palace Aparthotel
  • Madeira Regency Palace Aparthotel Funchal
  • Madeira Regency Palace Funchal
  • Regency Madeira
  • Regency Madeira Palace
  • Regency Palace Madeira
  • Madeira Regency Palace Hotel Funchal
  • Regency Hotel Funchal
  • Regency Resort Funchal
  • Pestana Royal Premium All Inclusive Ocean Funchal
  • Pestana Royal All Inclusive Ocean Spa Resort
  • Pestana Royal All Inclusive Ocean & Spa Resort Hotel
  • Pestana Royal Premium All Inclusive Ocean Spa Resort
  • Pestana Royal All Inclusive Ocean & Spa Resort Funchal
  • Pestana Royal All Inclusive Ocean & Spa Resort Hotel Funchal

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)
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