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"very good experience regarding the lobby- very spacious and renovated, the evening music and other programs entertaining were lovely , the breakfa ... " More

By a verified traveller on Thu 01 Feb 2018

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Standard Double Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Double Room, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

During your stay at Dorisol Estrelicia Hotel, you're just a quick walk from Lido Bathing Complex. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.

  • Free WiFi
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes an outdoor tennis court, a gym and a sauna
  • 9 minutes by foot from Lido Bathing Complex and a 3-minute drive from CR7 Museum

Dorisol Estrelicia Hotel ratings based on 7 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Dorisol Estrelicia Hotel

Everyone (5) Couples (1)
2 out of 5
Not a very good start when we arrived at the hotel. Queued up with other arriving guests with bags and luggage in tow. Got to the check in desk and the receptionist asked if we flew EasyJet which we had, gave us a key and a card with check out information for the next day. Said they hadn’t been paid and need to send boarding passes to their email address. Tried to explain we were booked for over a week but she was very abrupt and uncooperative and we went to this room which was terrible and definitely not the room we had booked. Met the general manager by coincidence and explained the situation but he was as confused as us. Went out for the afternoon and came back and spoke to the reception manager who explained she had mistaken us for people who work at the airport - clearly. Didn’t check names on ID to the booking system but we were given the room we had booked that evening. Reception manager was furthermore very helpful. That aside, car parking was a challenge on the first day. We asked about the car park but receptionist wasn’t helpful and as a result we failed to prebook and had to park the car a 10 minute walk away. Breakfast always busy, never had bacon and sausage at the same time and sausages are mini hot dogs. Bread rolls stale after a few mornings. Good choice of fruit, yoghurt, cereal and pastries. Breakfast staff friendly. We enjoyed drinks by the pool bar some evenings. Rooms are in need of maintenance and could do with updating.

Posted by on 25 Sep 2022

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5 out of 5
Pros: the lobby, the entertaining evening, the breakfast and all staff was very friendly and helpful
Cons: in doors swimming pool and sauna were only open by 8,00 pm but in a winter we are all busy with sightseeing , i wish the pool was open by 22.30-23.00
very good experience regarding the lobby- very spacious and renovated, the evening music and other programs entertaining were lovely , the breakfast was very fresh and substantial, all staff was very professional, friendly and helpful the outdoor pool had a nice garden and a nice view, the bathrooms were big and renovated the smalest rooms had a nice ocean view but no balcony which was the only one we were missing,

Posted by , from London on 1 Feb 2018

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4 out of 5

Posted by on 1 Dec 2019

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Comment from Hotel Management

3 Dec 2019 by Cátia

------------------------------------------------------------------------------------------------------------------------------ Dear Guest, The Dorisol Group thanks you for your preference. Glad we met your expectations. Best Regards

2 out of 5
Nice hotel for old people. Is like a sênior home...

Posted by , from Swiss on 29 Sep 2018

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2 out of 5

Personnel simpa, hotel bien placé

Chambre, meubles vieux, moquette taché, mures vieux et sales décevant. Piscine intérieur très sale

Posted by on 3 Mar 2018

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3 out of 5
Petite chambre avec des vitrages qui font un bruit insupportable

Posted by on 7 Dec 2017

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2 out of 5

Alerte sécurité à l' Estrelicia Dorisol

Très mauvaise expérience qui aurait pu mal se terminer : mon amie s'est brûlée la main ( heureusement il s agit d'une petite brûlure )en voulant se sécher les cheveux avec le sèche cheveux de l'hôtel installé dans la chambre. Il a émis flammes et étincelles dès son utilisation. Imaginez si elle se l était approchee du visage, ou si un enfant l utilisait. Quand j'ai alerté la réception : on m'a juste envoyé quelqu'un de la maintenance et j ai insisté pour avoir une crème, un pansement gras... la dame de l'accueil n'a pas bougé de sa réception, ne s'est pas inquiétée de l'état de mon amie ni les jours suivants!! Ni à notre départ. Rien. J'ai eu un minuscule tube de crème... la dame n'avait pas l'air d'être sûre de ce qu'elle me donnait. La trousse de secours paraissait ridicule pour un hôtel de 11 étages. Seul le monsieur de la maintenance, bien gentil, a bidouillé une réparation rapidement. Mais c'est pas son rôle de s'inquiéter du bien être des clients. C'est l' une de mes rares expériences à l'hôtel car j ai plutôt l'habitude de voyager en routarde, peu m' importe la décoration, la nourriture, la propreté, les animations ( qui étaient correctes dans l'ensemble) s'il y a une chose qui devrait être prioritaire et accessible à tous c ´est la sécurité!!! L'établissement est vétuste et un grand contrôle de l'installation électrique, détecteurs de fumée devraient être fait d'urgence pour éviter des catastrophes!!!

Posted by on 3 Mar 2017

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Property Features

Dorisol Estrelicia Hotel offers its guests a kids' pool, an indoor pool, an outdoor tennis court, and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A hot tub, a fitness centre, and a sauna are also featured at the eco-certified Dorisol Estrelicia Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Funchal hotel is smoke free.

  • 1 building
  • 148 guestrooms or units
  • 11 levels
  • Built in 1980
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Dorisol Estrelicia Hotel offers 148 accommodations with a hairdryer and blackout curtains. Flat-screen televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Cable channels
  • Housekeeping (daily)
  • Hairdryer
  • Safe (surcharge)
  • Telephone
  • Iron and ironing board available
  • Blackout curtains
  • Ensuite bathroom
  • Change of towels (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.

Dorisol Estrelicia Hotel has a restaurant serving breakfast, dinner and light fare.

Nearby Activities

An indoor pool, an outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Segway rental/tour nearby
  • Boat tours on site
  • Hiking/biking trails nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include hot stone massages and sports massages.

  • Hot stone massage
  • Sports massage
  • Number of treatment rooms 1
  • Couples treatment rooms
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Carte Blanche, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 6
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Clean & Safe (Portugal)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 48 hours
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 8.5 for adults and from EUR 4.25 for children
  • Uncovered self-parking fee: EUR 7 per day (in/out privileges)
  • In-room safe fee: EUR 1.8 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dorisol
  • Dorisol Estrelicia
  • Dorisol Estrelicia Funchal
  • Dorisol Estrelicia Hotel All Inclusive Funchal
  • Dorisol Estrelicia Hotel Funchal
  • Estrelicia
  • Hotel Dorisol
  • Hotel Dorisol Estrelicia
  • Dorisol Estrelicia Madeira/Funchal
  • Dorisol Estrelicia Hotel All Inclusive
  • Dorisol Estrelicia All Inclusive Funchal
  • Dorisol Estrelicia All Inclusive
  • Dorisol Estrelicia Madeira/Funchal
  • Dorisol Estrelicia Hotel Funchal
  • Dorisol Estrelicia Hotel Hotel
  • Dorisol Estrelicia Hotel Funchal
  • Dorisol Estrelicia Hotel Hotel Funchal

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)
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