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Hamburger Hof Hotel

3.0 star property

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Photo gallery for Hamburger Hof Hotel

Reception
Standard Double or Twin Room
Standard Triple Room
Property entrance
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
Poststr. 10-12, Frankfurt, HE, 60329
  • Skyline Plaza
    ‪8 min walk‬
  • Frankfurt Trade Fair
    ‪9 min walk‬
  • Festhalle Frankfurt
    ‪13 min walk‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Single Room, 1 Single Bed

Superior Single Room, 1 Single Bed

Superior Single Room, 1 Single Bed

  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

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4.0 out of 5, Very good, (1001)
The price is €441
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includes taxes & fees
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About this property

Hamburger Hof Hotel

Hotel with a 24-hour front desk, near Alte Oper
This hotel features a bar/lounge, coffee/tea in a common area, and conference space. WiFi in public areas is free. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite.
Hamburger Hof Hotel offers 62 accommodations with laptop-compatible safes and hair dryers. Beds feature premium bedding. 60-cm plasma televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Frankfurt hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hamburger Hof Hotel. During your stay, you're just a quick walk from Financial District. You'll find features like free WiFi in public areas, plus a bar and breakfast (surcharge). This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Within a 15-minute walk of Frankfurt Trade Fair and Festhalle Frankfurt
  • Cats and dogs welcome for free
  • Pet-friendly amenities are available, including food and water bowls
Hamburger Hof Hotel offers its guests multilingual staff, tour/ticket assistance, and coffee/tea in a common area. Event space at this hotel measures 603 square feet (56 square meters) and includes conference space. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Hamburger Hof Hotel also features concierge services, laundry facilities, and a front-desk safe.

Smoking is allowed in designated areas at this 3-star Frankfurt hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.

Languages

Croatian, English, Filipino, French, German, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • Off-site parking for EUR 18 per night; booking required
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 15 per person
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Bike parking
  • Shopping centre

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference space (603 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 71
  • Hardwood flooring in room
  • 3 steps to reach property

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 60-cm plasma TV
  • TV channels

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Nearby parking fee: EUR 18 per night (656 ft away)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Hamburger Hof
Hamburger Hof Frankfurt
Hamburger Hof Hotel
Hamburger Hof Hotel Frankfurt
Hamburger Hotel
Hotel Hamburger
Hotel Hamburger Hof
Hamburger Hof Hotel Hotel
Hamburger Hof Hotel Frankfurt
Hamburger Hof Hotel Hotel Frankfurt

Hamburger Hof Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 519 out of 1003 reviews
Rating 8 - Good. 394 out of 1003 reviews
Rating 6 - Okay. 70 out of 1003 reviews
Rating 4 - Poor. 15 out of 1003 reviews
Rating 2 - Terrible. 5 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Disappointed
Bit underwhelming - heating wouldn’t turn off despite putting it on 0, air con wouldn’t come on so had to open window above a noisy road. Also the door of the room didn’t lock properly (so could enter without the key) or the key wouldn’t work once the door did lock. Would expect much better for the price paid.
Stayed 4 nights in Nov 2024

10/10 Excellent

Brett

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in perfect location
Great hotel super close to station and really good quality
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Small room, but all I wanted to do was sleep after long flights from US. Conveniently a short walk from the Hauptbahnhof.
Stayed 1 night in Nov 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and Nice
I stayed here for one night before an international flight. It's conveniently located directly across from Frankfurt Main Hauptbahnhof. The staff was kind, my room was clean and comfortable. Simple, charming, perfect for my short stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice boutique hotel close to Frankfurt hbf, but unfortunately there are some drug and homelessness problems around the station.
Stayed 1 night in Oct 2024

4/10 Poor

JOHN

Travelled with family
Liked: Staff & service
Bed sagged in middle. Floor was dirty. Very disappointed
Stayed 1 night in Oct 2024

10/10 Excellent

Luis

Stayed 1 night in Sep 2024

6/10 Okay

Masahiko, Koto-ku

Stayed 2 nights in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location! Right outside main train station.
Stayed 2 nights in Oct 2024

6/10 Okay

Anna, WEST VANCOUVER

Travelled with group
Liked: Staff & service
There were two people at reception. The senior gentleman was so nice
Stayed 1 night in Oct 2024

10/10 Excellent

Erhard Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. Great location for train travel. My room was clean and accessible. I would stay again.
Stayed 2 nights in Oct 2024

6/10 Okay

Peter

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Oct 2024

8/10 Good

Phillip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and very convenient. Being close to the train and city streets proved to be a little load but not too bad. The staff is excellent!!!
Stayed 2 nights in Oct 2024

6/10 Okay

BENNY

Travelled with partner
Liked: Staff & service
excellent proximity to station; terrible area re drunks and homeless at/near station; staff pleasant and courteous; rooms generally clean in seen areas but filthy behind heaters and toilets not cleaned adequately. would stay in different area next time. JAMES-Non- european,,
Stayed 3 nights in Oct 2024

8/10 Good

richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel adjacent to Frankfurt Main station
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frankfurt overnighter
Wonderful location right next to main train station, immediate areas surrounding and nearby are day time only streets, but area is well lit. Hotel has been updated and rooms are comfortable and well worth the cost. Lot of choices to eat nearby and easy to catch local trams and sight-seeing bus.
Stayed 1 night in Sep 2024

6/10 Okay

Bernard

Travelled with family
Liked: Staff & service
The staff at Hamburger Hof Hotel were extremely friendly and helpful. The lobby appears to be recently renovated and was very beautiful. The elevator was rather small though, so our group of three had to make multiple trips to get our suitcases up and down. Our room was able to comfortably accommodate three adults. The water in the shower had the tendency to spill out and flood the floor due to gaps around the glass shower door.
Stayed 2 nights in Sep 2024

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

ENFU

Liked: Cleanliness, amenities, property conditions & facilities
Next to the train station convenient but many homeless people. Staff a bit lackluster, slow elevator.
Stayed 1 night in Sep 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Frankfurt Main Station, but also in walkable distance to the city's (let me keep hush on that). It's a nice hotel for business stay!
Stayed 1 night in Sep 2024

8/10 Good

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
H
Stayed 1 night in Sep 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was exceptional. Conveniently located across from the train station. However the area around the hotel seemed unsafe. A few beggars approached me and I just said no.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hamburger Hof was a nice little hotel very close to the Frankfurt Main train station. The staff were very nice and helpful with local recommendations. Their breakfast was tasty and reasonably priced. We had two minor issues; one, the safe in our room didn’t work and they offered to move us but we chose to stay. The other was the temperature of the room. For some reason it was difficult to get it to maintain a good temperature. As others have said, the area around the station “seemed” a bit seedy but we never felt unsafe as there were always people coming and going from the train station and the police station is directly across from the hotel. It was always very quiet at night so no problems with sleep. There is an excellent Italian restaurant and an excellent Chinese restaurant right around the corner. We enjoyed our 5 night stay here.
Stayed 5 nights in Sep 2024