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LUME Boutique Hotel, Autograph Collection

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Couples treatment room(s), sauna, facials, massages
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Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Gym
  • Pet-friendly
  • Room service

Explore the area

Map
Neckarstrasse 7-13, Frankfurt, 60329
  • Main Tower
    ‪6 min walk‬
  • Alte Oper
    ‪10 min walk‬
  • Römerberg
    ‪12 min walk‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪25 min drive‬

Room options

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

Steigenberger Icon Frankfurter Hof

  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (1001)
The price is €344
for 1 room
includes taxes & fees
8 Apr - 9 Apr
Steigenberger Icon Frankfurter Hof

About this property

LUME Boutique Hotel, Autograph Collection

Belle Époque hotel with a full-service spa and a fitness center
A full-service spa, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, spa services, and concierge services. Housekeeping is available on request.
LUME Boutique Hotel, Autograph Collection offers 133 accommodations with free minibar items and safes. Each accommodation is individually decorated. Pillowtop beds feature down comforters. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Boutique Sauna has couples treatment room(s). Services include massages and facials. The spa is equipped with a sauna. The spa is open daily.
LUME Boutique Hotel, Autograph Collection's great location gets high marks from our customers. During your stay, you're just a quick walk from Financial District. You'll find features like free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at Le Petit Royal, a steakhouse that serves French cuisine
  • Buffet breakfast served daily for a fee
  • Treat yourself to facials or massages at Boutique Sauna
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and bike rentals
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Alte Oper and Frankfurt Christmas Market
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
LUME Boutique Hotel, Autograph Collection offers its guests a full-service spa and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a library, and a terrace are also featured at the business-friendly LUME Boutique Hotel, Autograph Collection. A complete renovation of LUME Boutique Hotel, Autograph Collection was completed in November 2019.

This Belle Époque Frankfurt hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Le Petit Royal - This steakhouse specializes in French cuisine and serves lunch and dinner.
French Bento Bar - Onsite cocktail bar. Guests can enjoy drinks at the bar. Happy hour is offered. Open select days.
Room service (during limited hours) is available.

Languages

English, French, German, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 39 for adults and EUR 19.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • French Bento Bar
  • Le Petit Royal

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Gym
  • Library
  • Shopping centre

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • Area rugs in public areas
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Lift (90 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday and Monday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per stay
  • Only dogs are allowed
  • Weight limit: 22 lbs per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 39 for adults and EUR 19.50 for children
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Frankfurt Neckarvillen Boutique
AMERON Frankfurt Neckarvillen Boutique
LUME Boutique Hotel Autograph Collection
LUME Boutique Hotel, Autograph Collection Hotel
LUME Boutique Hotel, Autograph Collection Frankfurt
LUME Boutique Hotel, Autograph Collection Hotel Frankfurt

LUME Boutique Hotel, Autograph Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 259 out of 386 reviews
Rating 8 - Good. 88 out of 386 reviews
Rating 6 - Okay. 19 out of 386 reviews
Rating 4 - Poor. 12 out of 386 reviews
Rating 2 - Terrible. 8 out of 386 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good overall
We had a wonderful stay at LUME- our room was lovely and the people who worked at the hotel were very helpful! The location was right on the edge of an iffy area but was super convenient to the train station and not far from the old city on foot. I would really like to give 4.5 stars, but wasn’t able to. The biggest problem we had was that the internet was really spotty. It wasn’t a huge deal for us but if we were in a situation where we needed to do work, it would be a big problem. There was also a tiny “Christmas market” (really just a couple of stands) on the corner that was blasting music every night- it was pretty loud.
Stayed 4 nights in Dec 2024

8/10 Good

Julie, Miami

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, the staff were friendly and helpful and the amenities were terrific. However, the hotel bar becomes a very noisy nightclub on the weekend (complete with DJ) and it was super loud. If they are going to have a club in the hotel they need to invest in better sound proofing since the main goal of most hotel guests is to have a restful night.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jim, Tyler

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. Very nice rooms. Cute and comfortable. Excellent hotel staff. As with most European hotels, the room was a little warm with no real options to cool it. Otherwise excellent!!
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
my “premium” bedroom was at the -1 level, so not great. also customer service (the manager) was pretty cold with me.
Stayed 2 nights in Nov 2024

10/10 Excellent

Moses, FRANKLIN SQUARE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and unique building. But too close to the train station. Limited nice restaurants nearby.
Stayed 3 nights in Nov 2024

4/10 Poor

Ariel

Business traveller
Disliked: Staff & service, room comfort
The staff were rude at times and not helpful, after the second day of my stay the wifi of the hotel just stoped working with no explanation.
Stayed 6 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean Boutique hotel in a good location
Stayed 1 night in Sep 2024

6/10 Okay

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

CONSTANTINOS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Bogdan

Liked: Cleanliness, staff & service, property conditions & facilities
Great pick to stay in Frankfurt
Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Its nice
Stayed 4 nights in Oct 2024

8/10 Good

Everett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Sep 2024

6/10 Okay

Michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We went down to eat at the restaurant for dinner one night and employees were guarding the door and rudely said there was a private party in the restaurant, which I understand, but they were rude about it. Also, another night, we came back from Oktoberfest to see a bunch of police arresting a very drunk woman who was lying on the floor of the bar in the hotel. I just got a weird feeling about the whole place.
Stayed 2 nights in Sep 2024

6/10 Okay

Erik

Travelled with family
Liked: Cleanliness, amenities
The property is perfectly situated for a fun night in Frankfurt. The city has a serious homelessness problem and this hotel's central location puts that problem in full view however it also puts some of the fun aspects of this city front and center as well. The hotel itself is very attractive and the rooms are well appointed. My only gripe is that a steady clanging noise started in my room at 5 AM that kept me up for nearly an hour, then it stopped and I was able to fall back asleep. I recorded the noise and showed it to the front desk attendant in the morning. It obviously came from some electronic or mechanical system in the walls or ceiling, in other words, not from the outside. She apologized and that was that. I would have expected a better response from an Autograph Collection property considering that it did negatively impact the only thing I was there to do, which was sleep after a long flight from the US. The attendant was apologetic and went over to speak to someone who looked managerial, who quickly dismissed my complaint and waved her off. A simple conversation and apology from the manager would have been enough in the moment as I was not looking for anything other than an acknowledgment of the problem and commitment to find it and fix it. This type of attitude from a manager means that I will not likely stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Fabiano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well appointed, comfy beds, new.
Stayed 4 nights in Sep 2024

8/10 Good

Krystyna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location, but couldn’t check in until 3pm, even though other guests were arriving and were allowed to check in
Stayed 1 night in Sep 2024

10/10 Excellent

Melinda

Stayed 1 night in Sep 2024

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was in a great location in center of the city, close to the river for walking and the open market place, staff was great and it was amazingly quiet.
Stayed 1 night in Sep 2024

10/10 Excellent

Andrea, Aliso Viejo

Stayed 2 nights in Aug 2024

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service
Great property with excellent staff. Area around the property is a little bit questionable.
Stayed 2 nights in Aug 2024

10/10 Excellent

muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Amjad

Liked: Cleanliness, staff & service, property conditions & facilities
Good overall
Stayed 3 nights in Jul 2024