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Holiday Inn Express Hotel & Suites FLORENCE NORTHEAST, an IHG Hotel

2.5 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Hotel & Suites FLORENCE NORTHEAST, an IHG Hotel

Exterior
Lobby
Standard Room
Exterior
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
180 Etta Gray Street, Florence, AL, 35630
  • Regency Square Mall
    ‪2 min drive‬
  • River Heritage Park
    ‪4 min drive‬
  • Renaissance Tower
    ‪4 min drive‬
  • Muscle Shoals, AL (MSL-Northwest Alabama Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Accessible (Comm, Accessible Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Comm, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Comm, Accessible Tub)

Standard Room, 1 King Bed, Accessible (Comm, Accessible Tub)

7.0 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Comfort Suites Florence Shoals Area

Pool
Hot tub
Breakfast included
Parking included
4.4 out of 5, Excellent, (636)
The price is €137
for 1 room
includes taxes & fees
1 Feb - 2 Feb
Comfort Suites Florence Shoals Area

About this property

Holiday Inn Express Hotel & Suites FLORENCE NORTHEAST, an IHG Hotel

Hotel in Florence with free breakfast and a fitness center
This smoke-free hotel features an indoor pool, a fitness center, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Holiday Inn Express Hotel & Suites FLORENCE NORTHEAST, an IHG Hotel offers 79 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The free breakfast at Holiday Inn Express Hotel & Suites FLORENCE NORTHEAST, an IHG Hotel gets high marks from our customers. During your stay, you'll be within walking distance of Regency Square Mall. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a business center, meeting rooms, and a gift shop
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 2-minute drive from Regency Square Mall and a few minutes from Deibert Park
Holiday Inn Express Hotel & Suites FLORENCE NORTHEAST, an IHG Hotel offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is available. The business-friendly Holiday Inn Express Hotel & Suites FLORENCE NORTHEAST, an IHG Hotel also features gift shops/newsstands, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This Florence hotel is smoke free.

Guests are served free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Banquet hall
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairwells
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from October 9 2024 to December 31 2024 (completion date subject to change). The following areas are affected:
  • Business center
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9 AM to 10 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express FLORENCE NORTHEAST
Holiday Inn Express Hotel FLORENCE NORTHEAST
Holiday Inn Express Hotel Suites FLORENCE NORTHEAST
Express FLORENCE NORTHEAST
Holiday Inn Express Hotel Suites FLORENCE NORTHEAST
Holiday Inn Express Hotel Suites FLORENCE NORTHEAST an IHG Hotel

Holiday Inn Express Hotel & Suites FLORENCE NORTHEAST, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 318 out of 520 reviews" "
Rating 8 - Good. 127 out of 520 reviews" "
Rating 6 - Okay. 41 out of 520 reviews" "
Rating 4 - Poor. 18 out of 520 reviews" "
Rating 2 - Terrible. 16 out of 520 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carrie

Liked: Cleanliness, property conditions & facilities, room comfort
Everything was great except the guy who checked us in. He was very rude.
Stayed 1 night in Oct 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Mark

Stayed 2 nights in Aug 2024

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Mark

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Not terrible
Based on the excellent ratings I had high hopes. The hotel was fine. But, just “fine”. It didn’t feel dirty, just old and in need of some basic maintenance to shine it up a bit.
Stayed 1 night in Sep 2024

2/10 Terrible

joel

Stayed 1 night in Sep 2024

10/10 Excellent

Tammie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great parking, easy & quick check in, quiet and roomy, breakfast was good and staff was friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Monte

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great and the staff was very friendly and helpful. This location is pretty good too.
Stayed 3 nights in Aug 2024

6/10 Okay

Charles

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I think it was overpriced.
Stayed 2 nights in Aug 2024

10/10 Excellent

Judy

Stayed 1 night in Aug 2024

6/10 Okay

Bob

Liked: Cleanliness
Mixed
Mostly clean. Seemed understaffed. Desk clerk always looking at phone in back.When we told him about a spill in the elevator in the afternoon/evening, said he couldn’t do anything about it, he was alone. Breakfast was ok, room seemed to be newly renovated but some fixtures weren’t there- we were told they hadn’t arrived. Have had better stays for less money.
Stayed 3 nights in Aug 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good except toilet was to low. We were used to the higher toilet.
Stayed 2 nights in Jul 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Rickey

Stayed 1 night in Jun 2024

10/10 Excellent

Ashley, Mobile

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice property for the cost.
Stayed 1 night in Jun 2024

8/10 Good

Barbara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk help nice but a frumpy lazy attitude. Always sitting and on their phone at evenings.
Stayed 2 nights in Jun 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

CARLOS

Stayed 6 nights in May 2024

6/10 Okay

Heather

One Night Stay
Clean Room, bed was ok. Pillows were uncomfortable, flat. Breakfast was nothing special.
Stayed 1 night in May 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early for our reservation and were allowed to check into your hotel early. Nice and polite staff.
Stayed 1 night in Jun 2024

6/10 Okay

clayton

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Very over priced compared to other hotels in area. Under construction in interior. Price should have been significantly lower.
Stayed 1 night in May 2024