Chena Hot Springs Resort

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chena Hot Springs Resort

Exterior
Aerial view
Sun deck
Property amenity
Exterior

Reviews

7.4 out of 10

Good

Popular amenities

  • Spa
    Spa
  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
56.5 mile Chena Hot Springs Rd., Fairbanks, AK, 99712
  • Chena Hot Springs
    1 min walk
  • Aurora Ice Museum
    2 min walk
  • Angel Rocks Trailhead
    13 min drive

Room options

Family Suite

  • Sleeps 6
  • 2 Twin Beds and 2 Queen Beds

Standard Room, 1 Bedroom (Moose Lodge)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Signature Room

  • Sleeps 4
  • 2 Double Beds

About this property

Chena Hot Springs Resort

Hotel with free parking, steps from Chena Hot Springs
This smoke-free hotel features an indoor pool, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and massage/treatment rooms. Housekeeping is available on request.
Chena Hot Springs Resort offers 80 accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with satellite channels. This Fairbanks hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.
An indoor pool and an outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
During your stay at Chena Hot Springs Resort, you're just a quick walk from Chena Hot Springs. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking and RV/bus/truck parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Amenities include a front-desk safe, locker space, and 3 meeting rooms
  • Onsite recreation includes bike rentals, ski equipment rentals, and snowshoeing
  • Steps from Chena Hot Springs and Aurora Ice Museum
Chena Hot Springs Resort offers its guests an indoor pool and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 3 meeting rooms available. Spa services, a terrace, and a vending machine are also featured at Chena Hot Springs Resort. Self parking is free.

This Fairbanks hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:30 AM.
Chena Hot Springs Resort has a restaurant on site.

Languages

English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Electric car charging station on site
  • On-site parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:30 AM: USD 11.50-41.95 for adults and USD 9.25-9.25 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Bike rentals
  • Canoeing
  • Cross-country skiing
  • Fishing
  • Hiking/biking trails
  • Horse riding/hire
  • Indoor pool
  • Outdoor pool
  • Playground
  • Snowmobiling
  • Snowshoeing
  • Spa services

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Lockers available
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Ski equipment hire
  • Tour/ticket assistance

Business services

  • Meeting rooms - 3

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan
  • Heating

Bathroom

  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 11.50 to 41.95 for adults, and USD 9.25 to 9.25 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 11:30 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Chena Hot Springs Resort Fairbanks
Chena Hot Springs Resort
Chena Hot Springs Fairbanks
Chena Hot Springs
Chena Hot Springs Resort Hotel
Chena Hot Springs Resort Fairbanks
Chena Hot Springs Resort Hotel Fairbanks

Chena Hot Springs Resort Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 298 out of 921 reviews" "
Rating 8 - Good. 286 out of 921 reviews" "
Rating 6 - Okay. 163 out of 921 reviews" "
Rating 4 - Poor. 109 out of 921 reviews" "
Rating 2 - Terrible. 65 out of 921 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Jessica

Nice, bit outdated
Stayed 2 nights in Aug 2024

10/10 Excellent

Zhengjie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Roberta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service was excellent and fun. Steak was marginal at best. atmosphere was great. Would return.
Stayed 1 night in Aug 2024

2/10 Terrible

Abhishek

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Hair dryer was not working, dirty floors and water quality not good at all.
Stayed 1 night in Aug 2024

4/10 Poor

Natasha

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing we actually liked was going into the hot springs early Sunday morning, we had the whole place to ourselves, that was the highlight of our stay! Other than that the restrooms were disguising and looked like they had not been cleaned in 5 years !! The overall vibe of the place was not calm and peaceful, it was totally opposite of what we expected! The restaurant was below average and short staffed. The ice museum was a joke, it was so small and unimpressive! Don’t waste your money!! I would not recommend this place to any of my friends or family .. there are much better places to stay!
Stayed 1 night in Aug 2024

10/10 Excellent

salomon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Kathy, Chillicothe

Travelled with family
Liked: Cleanliness, amenities
This was a quaint resort with good food and a nice bar. We really enjoyed the hot springs and ice museum. Staff was friendly. Shuttle is expensive. We rented a vehicle for less.
Stayed 1 night in Jul 2024

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Dawn, Anchorage

Travelled with family
Liked: Cleanliness, staff & service
We went for the hot spring. There are a few neat artifacts laying about the property. We stayed in the newer building and the room was great. The tv remote was not functional and I ended up unplugging the tv. The shower house floor was always covered in water (they could use some drainage mats by the lockers so your pant legs don’t get wet) and half the showers were taped off and the toilets didn’t all flush properly. The staff were all friendly and helpful. The beds were very comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
2024 cruise
We had a good time especially enjoying the hot spring pool. Didn’t realize that the room had no A/C and unfortunately it was 80 degrees. They did supply fans though that made it manageable during the night. Other then the hot weather that they can’t control it was a good stay
Stayed 1 night in Aug 2024

10/10 Excellent

Debnath

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good resort hotel
Room was clean and comfortable. Most staff were very helpful. There are many activities that the hotel guests can participate. The stay included admission to the hot springs and the pool area. Overall , we enjoyed our stay.
Stayed 1 night in Aug 2024

6/10 Okay

Aaron

Stayed 7 nights in Jul 2024

10/10 Excellent

nancy

Stayed 1 night in Jul 2024

6/10 Okay

KaRan

Far out of the way
Stayed 1 night in Jul 2024

4/10 Poor

KaRan

Travelled with partner
Disliked: Amenities
Room very hot no AC dinner pricing very expensive
Stayed 1 night in Jul 2024

10/10 Excellent

Crystal

Liked: Property conditions & facilities
It was very nice and good place to have a relaxing time~~
Stayed 2 nights in Jul 2024

10/10 Excellent

ASIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very well managed
Stayed 1 night in Jul 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hot Springs was wonderful!
Stayed 1 night in Jul 2024

6/10 Okay

Shane, Atoka

Travelled with family
Liked: Cleanliness
The springs were awesome. Enjoyed my time in the water. The room / building is heated by the hot spring water and I was unable to sleep, windows open , fans going and it was still 90 in the room. Bathroom was hot to the touch
Stayed 1 night in Jul 2024

4/10 Poor

Chris

Business traveller
Disliked: Amenities, property conditions & facilities
Run down
Stayed 1 night in Jul 2024

10/10 Excellent

Rachel

Stayed 1 night in Jul 2024

10/10 Excellent

sussy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hot spring waters
Stayed 1 night in Jul 2024

10/10 Excellent

cheryl

Travelled with group
The property was beautiful. I loved all the plants .
Stayed 1 night in Jul 2024

10/10 Excellent

Iyappan Nagarajan, Phoenix

Stayed 2 nights in Jul 2024