Best Western Erie Inn & Suites

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Erie Inn & Suites

Desk, free WiFi, bed sheets, alarm clocks
Exterior
Reception
Property amenity
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
8040 Oliver Rd, Erie, PA, 16509
  • Splash Lagoon
    4 min walk
  • Family First Sports Park
    4 min walk
  • Ambassador Banquet & Conference Center
    14 min walk
  • Erie, PA (ERI-Erie Intl.)
    18 min drive

Room options

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking (Walk-in Shower;with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

Similar properties

About this property

Best Western Erie Inn & Suites

Hotel with free breakfast, a quick walk to Splash Lagoon
Along with coffee/tea in a common area, this hotel has a 24-hour front desk and express check-out. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a front-desk safe and a vending machine. Housekeeping is available on request.
Best Western Erie Inn & Suites offers 74 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Best Western Erie Inn & Suites. During your stay, you're just a quick walk from Splash Lagoon. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Amenities include a front-desk safe, an elevator, and a vending machine
  • Just a 4-minute walk from Splash Lagoon and a 3-minute drive from Millcreek Mall
Free breakfast is served daily. Public spaces have free WiFi. Best Western Erie Inn & Suites also features a vending machine, coffee/tea in a common area, and express check-out. Self parking is free.
Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:00 AM
  • Coffee/tea in a common area

Family friendly

  • Microwave
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Tuesday, Thursday, Friday, and Saturday:
  • Indoor pool
The following facilities are closed on Monday and Wednesday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cribs (infant beds) are available for USD 1.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 1.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Country Inn Suites Erie
Country Inn Suites Hotel Erie
Country Inn Erie South
Country Inn Suite Erie
Solstice Hotel Erie
Solstice Hotel
Solstice Erie
Erie Country Inn
Best Erie & Suites Erie
Erie Inn Suites Solstice
Best Western Erie Inn Suites
Best Western Erie Inn & Suites Erie
Best Western Erie Inn & Suites Hotel
Solstice Hotel Ascend Hotel Collection
Best Western Erie Inn & Suites Hotel Erie
Solstice Hotel an Ascend Hotel Collection Member

Best Western Erie Inn & Suites Reviews

Reviews

6.8
Rating 10 - Excellent. 244 out of 1049 reviews" "
Rating 8 - Good. 314 out of 1049 reviews" "
Rating 6 - Okay. 198 out of 1049 reviews" "
Rating 4 - Poor. 153 out of 1049 reviews" "
Rating 2 - Terrible. 140 out of 1049 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Kamaldeep

Liked: Staff & service
Disliked: Property conditions & facilities
Air conditioning System
Stayed 1 night in Aug 2024

10/10 Excellent

Quinlan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, quiet, safe & plenty of parking. Dtaff was very kind & kudos to the breakfast attendant (don’t recall her name). Will book again.
Stayed 1 night in Aug 2024

4/10 Poor

shawn

Travelled with family
Disliked: Cleanliness, room comfort
Reeked of Cigarettes....in a Non-Smoking Hotel
Our room reeked of cigarette smoke (we are nonsmokers). There was no way we were gonna wait to change rooms because it took the gentleman 15 mins just to check us in (and there was no one ahead of us) and there were 3 parties behind us waiting to check in. We were exhausted from our long 8-hr drive and were starving so there was no way we wanted to wait another 45 mins for a different room. When we checked out the next day, we mentioned it to them and said it wasn't us and their response was "No problem." There was NO apology. The shower door would not stay shut but the shower pressure was good. The bed was a bit hard. Breakfast was decent. Ice maker on our floor worked great. Only one elevator that the staff also used for servicing the rooms but it was fairly efficient. Within walking distance of restaurants. Seemed like a safe area. With so many other lodging choices right there, we would not stay here again nor would we recommend it.
Stayed 1 night in Aug 2024

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs some improvements
Very accommodating. Small issue with room availability but upgraded us. Room had evidence of moisture issues. Complimentary breakfast was excellent Pool was closed for renovations and we were unaware . Overall, good experience
Stayed 2 nights in Aug 2024

4/10 Poor

Connie

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No working pool, ( we were told it was too expensive to repair) no working fire pit (it has never had propane in it we were told) no hair dryer, no Kleenex, worker doing breakfast was at table on her phone. Taking up table space for eaters with her personal belongings. (Eating space very limited to begin with) we chose this hotel for the pool and fire pit. Coffee was good tho! Faucet not attached to bathroom sink well and no Kleenex in the room. Our first room they put us in was never cleaned from previous guests and the worker told us that housekeeping marked it ready. For a new hotel, poor experience!!
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Clark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ver Good
Felt brand new. Nice
Stayed 1 night in Aug 2024

8/10 Good

Patricia, NIAGARA FALLS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property was central located, Quite and
Stayed 3 nights in Aug 2024

10/10 Excellent

Palmer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Rob

Stayed 1 night in Aug 2024

10/10 Excellent

Roxanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very plesantplace
Stayed 1 night in Aug 2024

2/10 Terrible

Sahar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I would not recommend this property to anyone the room smelled of mold the bathroom tiles fill out the wall, the bathroom door lock came off the trim around the bar fridge came off , we were told the pool atunder construction but when we went to look it was used as storage room for bed frames and other hotel material, the staff were ok . i would not stay here ever again.
Stayed 2 nights in Jul 2024

8/10 Good

Crystal

Travelled with family
Liked: Staff & service, amenities
It was currently under construction, so the pool was closed. Alot areas seemed half done. Room was comfortable yet could have been cleaner. Breakfast was good. Price very responsble.
Stayed 1 night in Aug 2024

10/10 Excellent

Mohammad

Stayed 1 night in Jul 2024

6/10 Okay

Kirstin

Travelled with group
Our bathroom door wouldn’t stay shut Also we asked for our room to be cleaned half way during our stay & got ignored.
Stayed 5 nights in Jul 2024

6/10 Okay

Tim

It was just ok.
Stayed 1 night in Jul 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Anthony

Travelled with family
Disliked: Cleanliness
Just eh
Location of hotel is great! Walmart, gas stations, and restaurant real close by. Minutes to splash lagoon. We rented a suite which helped out with a toddler. The pool was not working while we visited, the toilet did not flush properly, the room was barely cleaned, night stand had peanut butter on the alarm clock, bathroom door did not slide.
Stayed 1 night in Jul 2024

6/10 Okay

Jeffrey

Travelled with family
Disliked: Staff & service
Stayed 2 nights in Jul 2024

8/10 Good

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bathroom door doesn’t provide total privacy and it didn’t lock. The TV should be in the sitting area where the couch is
Stayed 2 nights in Jul 2024

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
A nice location . The breakfast was not the greatest
Stayed 2 nights in Jul 2024

2/10 Terrible

Kristen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible…
Arrived at 5:30 pm and checked in. I was told at that time our room was not ready. That was no big deal. We had other things to do. Upon return to the hotel at 11:40 PM, we went to our room to find no working lights and an unready room. We were turned away AFTER I PAID, at 12:15 AM. The property has given us a run around about providing a refund for a room we were unable to use.
Stayed 1 night in Jul 2024

4/10 Poor

Alyssa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Upon arrival the staff was frazzled. They repeatedly told us that they were behind and understaffed. Our bathroom was dirty. The toilet had rim of scum in the bowl. The shower and sink had not be cleaned before our check in. There was mold growing in the windowsill. It was disgusting.
Stayed 1 night in Jul 2024