Grand Harbor Resort and Waterpark

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

24/7 front desk

Bar

Room service

Gym

Hot tub

Explore the area

350 Bell St, Dubuque, IA, 52001

Diamond Jo Casino
1 min walk
Grand Harbor Resort and Waterpark
2 min walk
Grand River Center
2 min walk
Dubuque, IA (DBQ-Dubuque Regional)
12 min drive

Room options

Standard Double Room, 2 Queen Beds

Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Similar properties

Pool

Hot tub

Breakfast included

Free airport shuttle

for 1 room

includes taxes & fees

1 Jan - 2 Jan

About this property

Family-friendly Dubuque hotel connected to the convention center, steps from Diamond Jo Casino

This smoke-free hotel features free water park access, an indoor pool, and a restaurant. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.

Grand Harbor Resort and Waterpark offers 193 air-conditioned accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

This Dubuque hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

2 spa tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a complimentary water park, a lazy river, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Grand Harbor Resort and Waterpark. During your stay, you'll be connected to the convention center, and just a quick walk from Diamond Jo Casino. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.

Free continental breakfast served daily
Free WiFi
Free self parking
Enjoy American cuisine while dining at Tony Romas
Splash around at the free water park with a lazy river or swim in the indoor pool
Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
Onsite recreation includes a gym and 2 spa tubs
Guests speak favorably about the location and the clean accommodations
Steps from Diamond Jo Casino and 5 minutes by foot from National Mississippi River Museum and Aquarium

Grand Harbor Resort and Waterpark offers its guests a complimentary water park, 2 spa tubs, a lazy river, and a waterslide. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 1453 square feet (135 square meters) and includes a conference center. An indoor pool, a children's pool, and a fitness center are also featured at the family-friendly Grand Harbor Resort and Waterpark. Self parking is free.

This 3.5-star Dubuque hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:00 AM.

Tony Romas - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site

Food and drink

Free continental breakfast available weekdays 6:30 AM–9:00 AM
1 restaurant
1 bar
Room service available

Restaurants on site

Tony Romas

Things to do

2 hot tubs
Arcade/games room
Children's pool
Fitness centre
Free water park access
Indoor pool
Lifeguards on-site

Family friendly

Arcade/games room
Children's club (surcharge)
Children's games
Children's pool
Children's toys
Cots/infant beds (surcharge)
Free water park access
Indoor pool
Lazy river
Microwave
Fridge
Rollaway/extra beds (surcharge)
Snack bar/deli
Water slide

Conveniences

ATM/banking services
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Vending machine

Guest services

24-hour front desk
Daily housekeeping

Business services

24-hour business centre
Conference centre (1453 square feet of space)
Meeting rooms

Outdoors

Lifeguards on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Lift
Wheelchair-accessible (may have limits)

Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning
Bed sheets
Cots/infant beds (surcharge)
Rollaway/extra beds (surcharge)

Bathroom

Hairdryer
Shower/bath combination
Towels

Entertainment

32-inch flat-screen TV
TV channels

Food and drink

Coffee/tea maker
Microwave
Fridge

Connecting rooms available
Desk
Free local calls
Free newspapers
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, and Wednesday:

Children's pool
Indoor pool
Spa tub

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for USD 10.0 per day.

Cribs (infant beds) are available for USD 5.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Crib (infant bed) fee: USD 5.0 per day
Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Harbor

Grand Harbor Resort

Grand Harbor Resort & Waterpark

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Grand Harbor Waterpark

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Harbor Grand Resort

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Grand Harbor Resort And Waterpark Dubuque, Iowa

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Grand Harbor Resort and Waterpark Hotel

Grand Harbor Resort and Waterpark Dubuque

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Grand Harbor Resort and Waterpark Reviews

7.8

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Excellent

Ana

Travelled with family

17 Sept 2024

Liked: Cleanliness, amenities, property conditions & facilities

Me gusto que esta muy limpio el hotel, no tuvimos oportunidad de entrar a la alberca, pero el hotel me gusto, todo muy limpio

Stayed 1 night in Sep 2024

8/10 Good

rob

16 Sept 2024

Quick Access to Casino

Stayed 1 night in Sep 2024

10/10 Excellent

Karlie

Travelled with family and small children

15 Sept 2024

The front desk and staff was so nice to us. The water park is wonderful and I loved how there was a concession stand/food place with very decent prices right there! It wasn’t overly crowded, the breakfast was good, we had a great experience. We will definitely be back again!

Stayed 2 nights in Sep 2024

8/10 Good

Amy

Travelled with partner

13 Sept 2024

Liked: Amenities, property conditions & facilities

Everyone whom we had contact with on the property, was kind and helpful.

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family

11 Sept 2024

Liked: Cleanliness, amenities

Disliked: Property conditions & facilities

You hear trains around the hour. Next to the museum and Mississippi River. Water park was fun regardless that there were some rust. The breakfast room was small and we had to wait for seats. The kids room was fun. Room was nice and updated. Felt clean. No bugs. Had microwave and fridge. Lots of vanity space.

Stayed 1 night in Aug 2024

6/10 Okay

Lyn

10 Sept 2024

Liked: Staff & service

Stayed 3 nights in Sep 2024

6/10 Okay

Aaron

Travelled with family and small children

7 Sept 2024

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

Beautiful view, nice river walk outside hotel. Waterpark was in poor condition.

Stayed 3 nights in Aug 2024

8/10 Good

Bobby

Travelled with partner

4 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Room overlooking 4 different states and the Mississippi River.

Stayed 1 night in Aug 2024

8/10 Good

richard

Travelled with family

2 Sept 2024

Liked: Cleanliness, staff & service

Overall good stay

Overnight check-in tried to help me work a bigger room upgrade but the Hotels.com reservation did not accommodate it. Something both One Key and the property should work on. Hotels need to understand no matter how I booked, I am still a revenue booking. I was able to get a rollaway which worked out.

Stayed 2 nights in Aug 2024

8/10 Good

Rebeca

2 Sept 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Aug 2024

6/10 Okay

Cassie

Travelled with family

2 Sept 2024

Liked: Staff & service, property conditions & facilities

Disliked: Cleanliness

Bathtub backed up while showering Hair everywhere No fan/hairvent in bathroom Someone else’s comb was still in room. That my two year old found Only source of light was one little lamp

Stayed 1 night in Aug 2024

8/10 Good

Rebecca

Travelled with family

31 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We had a beautiful corner room with a great view. Hotel needs some updates. Our room smelled of stale cigarette smoke and some furniture was chipped and marred. The bed was clean and quite comfortable

Stayed 1 night in Aug 2024

8/10 Good

Amanda

31 Aug 2024

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family

30 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family

27 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel room was good. Service was good. A little upset the the summer hours started when I booked the hotel for my daughter's bday and wanted to stay for the indoor water park. Found out it's was closed Monday-Wednesday, and wasn't notified about it. Found other things to do in the area for her bday.

Stayed 2 nights in Aug 2024

8/10 Good

DARCIE

Travelled with family

27 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Christina

25 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Steven

25 Aug 2024

Liked: Cleanliness, staff & service, amenities

Dates rooms

Stayed 2 nights in Aug 2024

10/10 Excellent

Heather

Travelled with partner

20 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Pleasant motel

Stayed 2 nights in Aug 2024

10/10 Excellent

Dana

Travelled with family

20 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice place and beautiful views!

Stayed 1 night in Aug 2024

6/10 Okay

Shari

Travelled with family

19 Aug 2024

Great location on the the Mississippi. Hotel is tired and wore out. The restaurant attached to the hotel was dirty and food was sub par to what the national chain serves in other towns.

Stayed 1 night in Aug 2024

4/10 Poor

Brittney

Travelled with family and small children

16 Aug 2024

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

I think the hotel is great staff is great but the WATERPARK is not safe with the amount of rust and duct tape and the water pressure in the splash pad area is way to string for littles now the price is decent but not for how bad the waterpark is it’s very rusty with duck tape everywhere it definitely needs updates been the same for at least 20 years

Stayed 1 night in Aug 2024

6/10 Okay

nathan

Travelled with family

13 Aug 2024

Liked: Cleanliness, staff & service, room comfort

Needs attention and updates

Check-in guy was super friendly and place looked nice. Room had front of AC unit falling off, no vent fsn in bathroom so steam kept setting off smoke detector, drywall tape was peeling in bathroom (probably related to no vent fan), curtains had tears, and no way to lock door that staff couldn't bypass. The electronic keypad things were in the way of being able to flip the locking mechanism. Breakfast was subpar and staff was very rude, they cared more about last night's staff not putting some chairs away. Waterpark was fun but desperately needs to close for a few days to do some touch up painting and rust removal. Soft pad at the bottom of the toddler slide was more of a danger than anything.

Stayed 1 night in Aug 2024