Candlewood Suites Decatur Medical Center, an IHG Hotel

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Dates

December 2024

January 2025

In-room safe, desk, laptop workspace, iron/ironing board

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pool

Gym

Pet-friendly

Laundry

Air conditioning

Parking included

Explore the area

601 W Thompson St, Decatur, TX, 76234

Wise Health System
8 min walk
Wise County Heritage Museum
3 min drive
Lyndon B. Johnson National Grassland
4 min drive
Fort Worth, TX (FTW-Meacham Intl.)
43 min drive

Room options

Studio Suite, 2 Queen Beds, Accessible (Communication)

Sleeps 4
2 Queen Beds

Studio Suite, 1 Queen Bed, Accessible (Communication)

Sleeps 2
1 Queen Bed

Studio Suite, 1 King Bed

Sleeps 2
1 King Bed

Studio Suite, 2 Queen Beds

Sleeps 4
2 Queen Beds

Studio Suite, 1 Queen Bed, Accessible (Communication, Accessible Tub)

Sleeps 2
1 Queen Bed

Studio Suite

Sleeps 2
1 Twin Bed

Studio Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

Sleeps 2
1 King Bed

Studio Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

Sleeps 4
2 Queen Beds

Studio Suite, 1 King Bed, Accessible (Communication)

Sleeps 2
1 King Bed

Studio Suite, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

Sleeps 4
2 Queen Beds

Suite, 1 Bedroom

Sleeps 4
1 King Bed

Similar properties

Hot tub

Breakfast included

Pet-friendly

Parking included

for 1 room

includes taxes & fees

2 Jan - 3 Jan

Pool

Breakfast included

Parking included

Free WiFi

for 1 room

includes taxes & fees

2 Jan - 3 Jan

About this property

Hotel in Decatur with a fitness center and a 24-hour business center

Along with an outdoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.

Candlewood Suites Decatur Medical Center, an IHG Hotel offers 82 accommodations with DVD players and safes. Televisions come with cable channels. Guests can make use of the in-room full-sized refrigerators/freezers, microwaves, and coffee/tea makers.

This Decatur hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Our customers tell us they enjoy the overall property condition at Candlewood Suites Decatur Medical Center, an IHG Hotel. During your stay, you're just a quick walk from Wise Health System. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.

Free WiFi and wired Internet
Free self parking
Take a swim in the outdoor pool
Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
Onsite recreation includes a gym
8 minutes by foot from Wise Health System and a 3-minute drive from Wise County Heritage Museum
Pets welcome for a fee

Candlewood Suites Decatur Medical Center, an IHG Hotel offers its guests an outdoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 775 square feet (72 square meters) and includes conference space. A library, barbecue grills, and multilingual staff are also featured at the business-friendly Candlewood Suites Decatur Medical Center, an IHG Hotel. Self parking is free.

This Decatur hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self-parking on site

Food and drink

Coffee/tea in a common area

Things to do

Fitness centre
Outdoor pool

Family friendly

DVD player
Full-sized fridge
Corner/local shop
Laundry facilities
Microwave
Outdoor pool

Conveniences

Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Corner/local shop
Library

Guest services

24-hour front desk
Dry-cleaning service
Laundry facilities
Multilingual staff
Turndown service

Business services

24-hour business centre
Computer station
Conference space (775 square feet)
A meeting room

Outdoors

BBQ grill(s)
Picnic area

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Braille signage
Lift
Wheelchair-accessible (may have limits)

Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets

Bathroom

Hairdryer
Private bathroom
Towels

Entertainment

TV channels
DVD player

Food and drink

Coffee/tea maker
Cookware/dishes/utensils
Dishwasher
Ice maker
Microwave
Fridge
Stovetop

Desk
Free local calls
Free newspapers
Iron/ironing board
Laptop-friendly workspace
Safe
Turndown service

Policies

Check-in

Check-in time starts at 3:00 PM

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: USD 25.00 per pet (varies based on length of stay)
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 25.00 per pet (varies based on length of stay)
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Front desk staff will greet guests on arrival.

We should mention

Pool access available from 9 AM to 10 PM.
Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Decatur

Candlewood Suites Hotel Decatur

Candlewood Suites Decatur Hotel

Candlewood Suites Decatur Medical Center, an IHG Hotel Reviews

8.4

Very good

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Verified traveller

6 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotels.com Saved our 4th of July

We booked a different location in town, but arrived to find several key issues that were very important to us & why we booked there. Hotels.com & local property management allowed us to stay at a sister property literally 500 yards away that was perfect! Great room, mini kitchen we weren’t expecting, pool was great, quiet, all the things you hope for during a hotel stay. Thanks for saving our 4th of July!

Stayed 1 night in Jul 2024

10/10 Excellent

Margarita, Wichita Falls

Travelled with partner

28 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great customer service she helps me a lot

Stayed 1 night in Jun 2024

10/10 Excellent

Linda, Raleigh

14 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Comfortable and safe. Traveling solo always nice to find places like this.

Stayed 10 nights in May 2024

2/10 Terrible

Don

9 Jun 2024

Disliked: Staff & service

This was my 2nd time staying at this place. My 1st visit was Summer 2023. That visit was perfect but my recent visit was a major deal-breaker. Checking in didn’t go well at 3:30pm. The clerk was very stern with the way she spoke to me. Instead of welcoming me to the hotel I was attacked with comments relating to the $250 smoking policy and the construction going on. When I got to my room I noticed a lot of banging and construction work going on. More than I expected. I was frustrated cause I just drove 10 hours straight from Taos NM to Decatur. I was wanting to kick back and relax. But instead I got to hear BANG BANG BANG from hammers near my room. I walked down to the lobby at 3:45pm. I asked the clerk when the construction would stop. She said 6pm. So I went out for diner to buy some time but when I returned at 6:30pm the construction was still going on. I am a retired military vet and I have never experienced like this before. I am still frustrated with the hotel cause I paid good $$ for a nice quiet room. I also wanted to make note that this hotel is on an island. No restaurants are walking distance. You will need a car to get anything to eat. I will gladly remove this review if I am comp’d a free room for my inconvenience. Its sad cause I really like this hotel chain. I plan to stay at Candlewood in Amarillo in a few weeks but hopefully I will have a better experience

Stayed 1 night in Jun 2024

10/10 Excellent

Brenda

Travelled with family

28 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Dtay

Loved the friendliness of the staff as I checked in and while going and coming. The room was very clean and had no issues.

Stayed 2 nights in May 2024

4/10 Poor

staci

Travelled with family

26 May 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 2 nights in May 2024

4/10 Poor

Stephen

25 May 2024

Stayed 1 night in May 2024

2/10 Terrible

Andrea

22 May 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in May 2024

8/10 Good

Eddie

10 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The property was clean and the staff was very helpful. The beds were a little hard but over all it was nice

Stayed 2 nights in May 2024

10/10 Excellent

Heather

19 Apr 2024

Stayed 1 night in Apr 2024

6/10 Okay

myles

9 Apr 2024

Stayed 1 night in Apr 2024

10/10 Excellent

Chuck

1 Apr 2024

Stayed 2 nights in Feb 2024

2/10 Terrible

James

3 Feb 2024

Disliked: Cleanliness

Stayed 1 night in Feb 2024

8/10 Good

Michiel

Travelled with group

1 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2023

10/10 Excellent

Dean

19 Nov 2023

Stayed 1 night in Nov 2023

10/10 Excellent

Hallie

Travelled with group

20 Oct 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Oct 2023

10/10 Excellent

Donald

14 Aug 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Aug 2023

6/10 Okay

Pamela

Business traveller

9 Aug 2023

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

I really wanted to give 5 stars for this hotel because i loved the amenities and the full kitchenette. My TV remote would not work, somtimes my door key stopped working, and my room although clean had an odd smell enough so that i had to open the window..i think it was what they used to clean with. I saw other people also at the front desk complaining about their TV remote as well. I suggest not using such strong smelling cleaning supplies, and at least weekly checks of the remotes by staff.

Stayed 2 nights in Aug 2023

10/10 Excellent

Jeffrey

4 Aug 2023

Stayed 3 nights in Jul 2023

8/10 Good

Teresa

Travelled with family

18 Jun 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Very clean and friendly staff and they have coffee ready by 6am for the guests traveling through.

Stayed 1 night in Jun 2023

4/10 Poor

Gray

Travelled with family and small children

13 Jun 2023

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

TV in the room was going out and the air conditioner went out

Stayed 2 nights in Jun 2023

10/10 Excellent

Carla

7 Jun 2023

Stayed 1 night in Jun 2023

10/10 Excellent

Linda

2 Jun 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in May 2023

2/10 Terrible

Bonnie

Travelled with family

28 Apr 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel ever

They did not have a room ready. They had to go clean one while I waited. Took about 25 minutes to get checked in. They were very rude. Room was dirty, stained carpet, badly stained. There was pee and toilet paper in the toilet. Obviously it hadn’t been cleaned. Water to the toilet was shut off. Shower water pressure was terrible. Water was spraying out everywhere except where it should have been. I would never stay there again or recommend it to anyone ever !!

Stayed 1 night in Apr 2023

10/10 Excellent

Beverly

Travelled with family

10 Apr 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Able to make last minute reservations. Clean room; wonderful to have a full refrigerator! Friendly staff checking in and out. Really enjoyed dinner at Sweetie Pies Ribeyes!

Stayed 1 night in Apr 2023