Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection

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Dates

December 2024

January 2025

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers

Couples treatment room(s), body treatments, hot stone massages

Overview
Rooms
Location
Policies

Very good

Popular amenities

24/7 front desk

Explore the area

522 Heritage Rd, Southbury, CT, 06488

Southbury Clinic
5 min drive
Pilgrim Mall Shopping Center
7 min drive
Glebe House Museum and The Gertrude Jekyll Garden
9 min drive
New Haven, CT (HVN-Tweed - New Haven Regional)
45 min drive

Room options

Standard Room, 2 Double Beds, Non Smoking

Sleeps 4
2 Double Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

Sleeps 3
1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

Sleeps 3
1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Sleeps 5
1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Sleeps 5
1 King Bed

Standard Room, 2 Double Beds, Accessible, Bathtub

Sleeps 4
2 Double Beds

Standard Room, 1 King Bed, Non Smoking

Sleeps 3
1 King Bed

Similar properties

Pool

Pet-friendly

Parking included

Free WiFi

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

Suburban hotel with a full-service spa and a golf course

A full-service spa, a golf course, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.

Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection offers 163 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including an outdoor tennis court and a health club. An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open select days.

Our customers tell us they can't get enough of the helpful staff at Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection. During your stay, you'll be within walking distance of Southbury Dog Park. You'll find features like free WiFi in public areas and free self parking, plus a full-service spa.

Free WiFi
Free self parking
Drinking options include a poolside bar and a bar/lounge
Full breakfast served daily for a fee
Take a swim in the indoor and seasonal outdoor pools or soak in the spa tub
Treat yourself to massages, body treatments, or facials at the spa
Services include dry cleaning/laundry, a concierge, and luggage storage
Onsite recreation includes a golf course, an outdoor tennis court, and a gym
Just a 3-minute drive from Southbury Dog Park and 5 minutes from Southbury Clinic
Cats and dogs welcome for a fee

Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection offers its guests a full-service spa, a golf course, and an outdoor tennis court. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. An indoor pool, a seasonal outdoor pool, and a health club are also featured at the boutique Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection. Free self parking is available.

This Colonial Southbury hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.

The Tavern - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Languages

English, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Electric car charging station on site
Wheelchair-accessible parking available

Food and drink

Full breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: USD 1-100 for adults and USD 1-100 for children
1 poolside bar and 1 bar
Room service available
Coffee/tea in a common area

Restaurants on site

The Tavern

Things to do

Fitness classes
Arcade/games room
Basketball
Bike rentals
Billiards/pool table
Fitness centre
Full-service spa
Golf course
Indoor pool
Outdoor tennis court
Pilates classes
Sauna
Seasonal outdoor pool
A hot tub
Steam room
Tennis
Yoga classes

Family friendly

Arcade/games room
Fence around the pool
Free cots/infant beds
Corner/local shop
Indoor pool
Pool gate
Fridge
Rollaway/extra beds (surcharge)
Seasonal outdoor pool

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Corner/local shop
Vending machine

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Golf cart
Golf lessons with a pro
Golf privileges (optional)
Golf pro shop
Luggage storage
Multilingual staff
Wedding services

Business services

Business centre
Computer station
Conference space
Meeting rooms

Outdoors

Garden
Pool sunloungers
Pool umbrellas
Vineyard

Spa

5 treatment rooms
Body treatments
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage - Swedish
Massage/treatment rooms
Spa open selected days

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Braille signage
Lift
Lift door width (centimetres): 91
Front entrance ramp
Handrails in stairwells
Stairwell handrail height (centimetres): 96
Pool hoist on site
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
4 on-site accessible parking spaces
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (centimetres): 91
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchairs available on site

Fireplace in reception
Smoke-free property

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Free cots/infant beds
Pillow-top mattress
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Designer toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels

Entertainment

42-inch flat-screen TV
TV channels
MP3 dock
Films for purchase
Premium channels

Food and drink

Coffee/tea maker
Fridge

Connecting rooms available
Free local calls
Free newspapers
In-room massage
Iron/ironing board
Laptop-compatible safe
Phone
Restaurant dining guide

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 16 to May 22:

One of the swimming pools

Access methods

Staffed front desk

Pets

Pets: USD 55 per accommodation, per stay
Only dogs and cats are allowed
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for USD 15.0 per night.

Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Resort fee: USD 11 per accommodation, per night

The resort fee includes:

Additional inclusions
Beach loungers
Business center/computer access
Faxes
Fitness center access
Health club access
In-room coffee
In-room safe
Newspaper
Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately USD 1 to 100 for adults, and USD 1 to 100 for children
Pet fee: USD 55 per accommodation, per stay
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

The seasonal pool will open in May and close in September.
Pool access available from 8:00 AM to 8:00 PM.
Reservations are needed for golf tee times and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Heritage Resort Southbury

Heritage Hotel Southbury

Heritage Southbury

Heritage Hotel BW Premier Collection Southbury

Heritage Hotel BW Premier Collection

Heritage BW Premier Collection Southbury

Heritage BW Premier Collection

Heritage Hotel Golf Spa BW Collection Southbury

Heritage Hotel Golf Spa BW Collection

Heritage Golf Spa BW Collection Southbury

Heritage Golf Spa BW Collection

Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Excellent

EDDY

Travelled with family

18 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2024

6/10 Okay

Caroline

18 Aug 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Getting tired and a little smelly but lovely friendly staff and great food.

Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

18 Aug 2024

Liked: Staff & service, property conditions & facilities, room comfort

Loud banging entire stay, but comfy beds

We booked a King size room and at check in were told that they didn’t have anymore left and Hotels.com doesn’t properly reflect their inventory. There was also an incessant pounding sound during our entire stay that was incredibly annoying and kept us awake at night. Lots of stains on the carpet as well. However, the bed and pillows were incredibly comfortable.

Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Travelled with family

17 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heritage Inn is a Unique and Inviting Hotel

The Heritage Hotel is my favorite place to stay in the area - the amenities are top shelf, the service excellent, and the hotel itself is well-decorated, inviting, and comfortable. The work-out facilities are beyond comparison to any other hotel I've stayed at - they include a large weight and fitness room, two pools, indoor and outdoor, sauna, steam room - and the rustic decor adds to the experience. The grounds are also well-cared for and there is a superb cafe within walking distance. This is a place unlike any other hotel experience. It is unique and a rare gem.

Stayed 1 night in Aug 2024

8/10 Good

Mark

15 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

8/10 Good

Sandra

10 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Aug 2024

10/10 Excellent

HEATHER

9 Aug 2024

Liked: Property conditions & facilities

Stayed 2 nights in Jul 2024

10/10 Excellent

Heather

Travelled with family

7 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

5 Aug 2024

Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family

5 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heritage Hotel

Our stay at Heritage Hotel went well and was affordable enough. Not the cheapest around, and not the most expensive - budget friendly for the quality. My family and I loved the salt water pool and enjoyed the workout center. Will definitely stay here again.

Stayed 4 nights in Jul 2024

6/10 Okay

Mary

Travelled with family

4 Aug 2024

Liked: Cleanliness

On a few different occasions I waited at the front desk for a long time...one time no one ever showed up. I was waiting for 10 minutes or more. The restaurant has gone down hill. The food was just ok and the seating in there is not very comfortable. I have stayed there numerous times and this time was probably the worst experience.

Stayed 4 nights in Jul 2024

10/10 Excellent

Dana

1 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2024

10/10 Excellent

david

Business traveller

30 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Stayed 1 night in Jul 2024

8/10 Good

Steven

Travelled with family

29 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property was nice and kept very clean and orderly. Check-in and check-out was a breeze and the room was keeping the sound out from the orher guests nicely. If I had to add one item to the room it would be a docking station to charge a cellphone right next to the bed. Place was nice overall.

Stayed 1 night in Jul 2024

10/10 Excellent

David

Travelled with family

22 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really worth staying at if you are in the area!

Not the common destination for a holiday but we were visiting our daughter working in the area. The hotel appears to be busy with seminars during the week and weddings at the weekend so is always busy with people. The staff are really friendly and helpful and the food in the Tavern is truly excellent all round, but the burger's and meatloaf in particular I would suggest. There is a good size gym and pool. The poolbar is open Thur-Sat (I think) and there is a few things to do with kids around the pool. We used it as a base to go around Connecticut and travel to Salem.

Stayed 6 nights in Jul 2024

10/10 Excellent

mortatha

22 Jul 2024

Stayed 1 night in Jun 2024

10/10 Excellent

mortatha

22 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

best

Stayed 1 night in Jun 2024

4/10 Poor

Sal

Travelled with family, Business traveller, Travelled with partner

20 Jul 2024

Liked: Staff & service

Disliked: Property conditions & facilities

AC was cooling the room, but was not dehumidifing the inside air. Room was OK.

Stayed 1 night in Jul 2024

4/10 Poor

Leo

19 Jul 2024

Disliked: Staff & service, property conditions & facilities

They gave me a room where they knew the air conditioning did not work. I complained; the man promised to send an engineer to fix it. No one ever came.

Stayed 1 night in Jul 2024

6/10 Okay

Julia

Travelled with group

17 Jul 2024

Liked: Property conditions & facilities, room comfort

Heritage Hotel Southbury

My friend and I wanted to be next to each other and they were able to accommodate us. Customer service was good, no complains there. The rooms are small, including the beds. The rooms were in the area I guess where the room service is and the electrical room as well and early in the morning there was constant noises. I notice there was dust behind the dresser where the tv stands. I had a problem with one of the lights in the room which they send someone to fix it in a short period of time. Water pressure in the bathroom was good. The hotel is big. Pool only open until 8pm, the bar by the pool only opens until 5-6pm. The hotel also has an indoor pool and hot tub but we didn’t get to use. Overall the place was good and the guess as well as the staff were friendly.

Stayed 2 nights in Jul 2024

2/10 Terrible

Nicole

16 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The manager was rude and not accommodating at all.

Stayed 2 nights in Jul 2024

6/10 Okay

Michele

12 Jul 2024

Liked: Cleanliness, property conditions & facilities, room comfort

It Was Okay!

The room was very nice, It was clean and attractive. The bed was comfortable. The bathroom was roomy. They supplied hand body lotion, shampoo, and conditioner. However, there was just one bar of soap to share at the sink and in the tub areas. Upon entering the hotel at check in, the attendant was not unpleasant, but not very welcoming either. He did not inform me of the $50.00 fee they place on your bill for incidentals, I found that out at check out. The young woman at checkout informed me of that and reassured me that the fee that was placed on my credit card would be removed in a few days. She was very pleasant and helpful. I was disappointed in the breakfast offering. As in most places, it was a buffet, but this place charges $16.00 + for it. That is fine, but in better upscale hotels, they have a restaurant area that offers a menu and table service. So, we left without breakfast! All in all, the hotel was nice, but somewhat disappointing.

Stayed 1 night in Jul 2024