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Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection

3.5 star property

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Photo gallery for Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Lobby sitting area
Lobby
Terrace/patio
Golf

Reviews

8.4 out of 10
Very good

Popular amenities

Explore the area

Map
522 Heritage Rd, Southbury, CT, 06488
  • Southbury Clinic
    ‪5 min drive‬
  • Quassy Amusement Park
    ‪11 min drive‬
  • Candlewood Lake
    ‪25 min drive‬
  • New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪45 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Standard Room, 2 Double Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Wyndham Southbury

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, (1001)
The price is €95
for 1 room
includes taxes & fees
8 Apr - 9 Apr
Wyndham Southbury

About this property

Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection

Colonial hotel with a full-service spa and a golf course
A full-service spa, a golf course, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection offers 163 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including an outdoor tennis court and a health club. An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open select days.
Our customers tell us they can't get enough of the helpful staff at Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection. During your stay, you'll be within walking distance of Southbury Dog Park. You'll find features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Drinking options include a poolside bar and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Treat yourself to Swedish massages, facials, or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a golf course, an outdoor tennis court, and a gym
  • Just a 3-minute drive from Southbury Dog Park and 5 minutes from Southbury Clinic
  • Cats and dogs welcome for a fee
Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection offers its guests a full-service spa, a golf course, and an outdoor tennis court. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. An indoor pool, a seasonal outdoor pool, and a health club are also featured at the boutique Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection. Free self parking is available.

This Colonial Southbury hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.
The Tavern - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; USD 1 to 100 for adults and USD 1 to 100 for children
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • The Tavern

Things to do

  • 9-hole golf course
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Health club
  • Hot tub
  • Indoor pool
  • Optional golf privileges
  • Outdoor tennis court
  • Pilates classes
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • Vineyard
  • Yoga classes

Family friendly

  • Fenced pool
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vineyard

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Spa open select days
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (96 centimetre high)
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 16 to May 22:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: USD 55 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 13.80 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Business center/computer access
  • Faxes
  • Fitness center access
  • Health club access
  • In-room coffee
  • In-room safe
  • Newspaper
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 1 to 100 for adults, and USD 1 to 100 for children
  • Pet fee: USD 55 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Heritage Resort Southbury
Heritage Hotel Southbury
Heritage Southbury
Heritage Hotel BW Premier Collection Southbury
Heritage Hotel BW Premier Collection
Heritage BW Premier Collection Southbury
Heritage BW Premier Collection
Heritage Hotel Golf Spa BW Collection Southbury
Heritage Hotel Golf Spa BW Collection
Heritage Golf Spa BW Collection Southbury
Heritage Golf Spa BW Collection

Heritage Hotel, Golf, Spa & Conference Center, BW Premier Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 478 out of 1002 reviews
Rating 8 - Good. 287 out of 1002 reviews
Rating 6 - Okay. 148 out of 1002 reviews
Rating 4 - Poor. 60 out of 1002 reviews
Rating 2 - Terrible. 29 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Dec 2024

6/10 Okay

John

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Meh.
Hotel is vintage style. Old. But has cool features about it. Overall hotel was cold. No heat in common areas. Hotel restaurant staff are young but need more training. One individual could not keep his hands out of his pockets in the restaurant. Slow service as well. Wasn’t thrilled here.
Stayed 1 night in Dec 2024

6/10 Okay

Jeffrey

Stayed 1 night in Dec 2024

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great value with nice amenities
Stayed 1 night in Dec 2024

8/10 Good

Harry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Dec 2024

10/10 Excellent

Diane, Plymouth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are clean and comfy. The only issue is the bathroom "pocket door". Hard to close and hard to open. The only thing I would give zero stars is the in-room coffee. Horrible.
Stayed 1 night in Dec 2024

10/10 Excellent

Zachary

Liked: Amenities
Expedia's checkout process was amazing and simple I did it one handedly and was happy about that
Stayed 1 night in Dec 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Heritage Hotel is a rustic property, perfect and very convenient for those visiting Heritage Village. Facilities are nice , clean, but the bathrooms are a bit outdated and basic for the quality of the rest of the hotel. Everything is clean
Stayed 4 nights in Nov 2024

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful and the beds were super comfortable.. a little dated in the decor but certainly more than adequate. Fridge in room, nice parking lot, quiet in room. No tub but great shower. Overall great for the price!
Stayed 4 nights in Nov 2024

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Oct 2024

6/10 Okay

Michele

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Derek

Travelled with family
Liked: Amenities
The Heritage property is getting pretty old and in need of some renovation. Odors in the stairwells and carpeted common areas have become a concern during our last two stays which were two years apart.
Stayed 1 night in Nov 2024

6/10 Okay

Jennifer, Redmond

Travelled with family
It was just an average hotel. Pool closed at 8 pm, way too early, my kids were devastated.
Stayed 1 night in Nov 2024

10/10 Excellent

Marguerite

Travelled with family and small children
Liked: Cleanliness, amenities
Amazing resort
Stayed 2 nights in Nov 2024

10/10 Excellent

paul

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Jermaine

Stayed 1 night in Oct 2024

8/10 Good

Jessica

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great
Stayed 1 night in Nov 2024

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay and will go back.
Stayed 4 nights in Nov 2024

10/10 Excellent

renee

Stayed 2 nights in Aug 2024

10/10 Excellent

renee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Let’s just say, I’ve been coming to this hotel for years.
Stayed 1 night in Nov 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Heritage Hotel was a nice place, slightly dated on the lobby and common areas. Over all very comfortable, clean, and most of all quiet. Great hotel for a family. The tavern ( onsite restaurant) was a pleasant surprise great food and comfortable atmosphere.
Stayed 1 night in Nov 2024

10/10 Excellent

Marguerite

Travelled with family, Travelled with partner
Love being able to come to this property and be able to fill tucked away and at peace! Wonderful staff especially the young workers very polite and helpful!
Stayed 1 night in Nov 2024

10/10 Excellent

David

Stayed 1 night in Oct 2024

8/10 Good

Nunzia

Stayed 1 night in Oct 2024

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