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Superior single room

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Junior Suite with Lounge access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior double room with a double bed or twin beds

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Small double room - 140cm Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard double room with a double bed or twin beds

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite with Lounge access

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Phoenix Copenhagen. During your stay, you're just a quick walk from Nyhavn. Features include free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy a bite to eat at Books & Ale, a diner that serves Modern European cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the location and the helpful staff
  • Just a 2-minute walk from Nyhavn and 6 minutes on foot from Strøget
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Phoenix Copenhagen ratings based on 12 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Phoenix Copenhagen

Everyone (8) Couples (3)
5 out of 5
Sehr freundlicher Empfang, zentral gelegen, tolles Frühstück, gutes Parkhaus - jederzeit wieder!

Posted by on 27 Jul 2024

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Comment from Hotel Management

27 Jul 2024 by Phoenix Copenhagen

Dear Silvia, Thank you for your high score - 5 out of 5 Happy to hear that you enjoyed your stay Have a great weekend Julie HeinenGeneral Manager

5 out of 5
Everything was near.

Posted by on 8 Jul 2024

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Comment from Hotel Management

9 Jul 2024 by Phoenix Copenhagen

Dear Seita, Thank you for your feedback and happy to hear that you like our location - it is very central and walking distance to everything Have a nice summer Julie HeinenGeneral Manager

3 out of 5
Valitettavasti missään ei kerrottu etukäteen hotellin ylimmän kerroksen remontista, josta aiheutui etenkin ensimmäisenä päivänä hajuhaittaa; voimakas "pikimäinen" haju. Henkilökunnan koulutus heikko; EI VASTATA TERVEHDYKSEEN TAI TOIVOITETA HUOMENTA edes respassa! Muutama poikkeus sentään oli; yksi nuori mies respassa ja viimeisenä aamuna aamupalalla. Hotellin yleisilme esim tuloaulassa kolkko; pientä hienosäätöä tarvitaan!

Posted by , from Kotka on 7 Apr 2024

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Comment from Hotel Management

8 Apr 2024 by Pernelle Johansen / Reservation manager

Dear Jukka We are always grateful when our guests take the time to tell us about their stay here regardless of the nature of the feedback as it helps us to improve. The Staff at Phoenix Copenhagen is very known for the high level of service. I am sorry that this is not the expeience you had all the time. All comments are noted and will be looked in to.I wish you a very nice day.

3 out of 5
Loistava aamiainen, tyylikäs ja siisti hotelli. En voi kuitenkaan suositella herkkäunisille. Huoneeni oli 1.kerroksessa ja ikkunat kadulle päin. Kadulla yökerho ja pysäköintihallin sisäänkäynti. Hirveä älämölö ja autojen äänet kuuluivat ikkunan läpi aivan liian hyvin. Maanantaiaamuna kuudelta alkoi roska-autojen jyristely ja ilmeisesti koko kadun roskisten rullailu juuri ikkunani kohdalla; jälleen hyvästit yöunille. Vaikka sänky oli hyvä, nukkumisen osalta tämä hotelli oli pohjanoteeraus.

Posted by on 18 Sep 2023

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4 out of 5

Posted by on 3 Aug 2023

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4 out of 5

Posted by on 18 Jul 2023

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3 out of 5
Das Personal ist leider minimal freundlich und nicht zuvorkommend. Man musste alles erfragen und beim Check-in hatte man nicht ein einziges Lächeln übrig. Die Ausstattung des Zimmers war lächerlich, das man dies als Doppelzimmer verkauft eine frechheit. Einzig der Standort konnte Punkten.

Posted by on 15 Jun 2023

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4 out of 5

Posted by on 20 Mar 2023

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4 out of 5

Posted by on 19 Oct 2022

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4 out of 5

Posted by on 8 Sep 2022

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About the Phoenix Copenhagen

Location Bredgade 37, Copenhagen, 1260

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available. Public spaces have free WiFi. A fitness centre, a terrace, and multilingual staff are also featured at the luxury Phoenix Copenhagen. For a fee, parking is available. This 4.5-star Copenhagen hotel is smoke free.

  • 1 building
  • 213 guestrooms or units
  • 4 levels
  • Conference rooms
  • Deli
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Østerport Station (1.2 km / 0.7 mi)
  • Metro station: Marmorkirken Station (0.4 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Phoenix Copenhagen offers 213 accommodations with minibars and a safe. Televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This Copenhagen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Shower
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Desk
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Books & Ale – This diner specialises in Modern European cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Health or beauty spa nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: DKK 200 per pet, per stay
  • Only dogs are allowed
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Comprehensive food waste policy
  • Cashless transactions are available
  • Contactless check-out is not available
  • Security system
  • Mobile key entry is not available
  • Debit cards not accepted
  • Staffed front desk
  • Contactless check-in is not available
  • Smoke detector
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately DKK 195 for adults and from DKK 95 for children
  • Valet parking fee: DKK 295 per day
  • Nearby parking fee: DKK 295 per day (262 ft away)
  • Pet fee: DKK 200 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Copenhagen Phoenix
  • Hotel Phoenix Copenhagen
  • Copenhagen Phoenix Hotel
  • Phoenix Copenhagen Hotel Copenhagen
  • Phoenix Hotel Copenhagen
  • Phoenix Copenhagen Hotel
  • Phoenix Copenhagen Copenhagen
  • Phoenix Copenhagen Hotel Copenhagen
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