In many ways, this is a great property in the wonderful Salthill neighborhood of Galway. Cool design, convenient to shops, dining, the Latin Quarter, and the seaside promenade. However, the 000-series rooms on the ground level of the adjacent building are very small and not worth what you pay. I was put in Room 001, which was 2.5 x smaller than family members in 201, even though we booked our rooms at the same time and paid the same rate. When I pointed out the discrepancy, I was told by the management that it's just how "the system" is, and nothing can be done about it. Very frustrating.