Extended Stay America Suites Richmond Hilltop Mall

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Popular amenities

Pet-friendly

Breakfast included

Laundry

Air conditioning

Kitchen

Parking included

Explore the area

3170 Garrity Way, San Pablo, CA, 94806

Richmond Care Center
11 min walk
Tokyo Fine Japanese Cuisine
7 min walk
Richmond Transit Center
7 min drive
Oakland, CA (OAK-Oakland Intl.)
35 min drive

Room options

Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Accessible, Non Smoking

Sleeps 2
1 Queen Bed

Studio, 1 Queen Bed, Non Smoking

Sleeps 2
1 Queen Bed

Studio, 2 Double Beds, Non Smoking

Sleeps 4
2 Double Beds

Studio, 1 King Bed, Non Smoking

Sleeps 2
1 King Bed

Similar properties

Pool

Breakfast included

Parking included

Free WiFi

for 1 room

includes taxes & fees

5 Jan - 6 Jan

Breakfast included

Parking included

Free WiFi

Air conditioning

for 1 room

includes taxes & fees

5 Jan - 6 Jan

About this property

Hotel in San Pablo with free breakfast

Coffee/tea in a common area, laundry facilities, and a front-desk safe are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.

Extended Stay America Suites Richmond Hilltop Mall offers 101 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Extended Stay America Suites Richmond Hilltop Mall, you'll be within walking distance of Richmond Care Center. You'll find features like free breakfast, free WiFi in public areas, and free self parking.

Free on-the-go breakfast served daily
Free WiFi
Free self parking
Amenities include a front-desk safe, laundry facilities, and an elevator
11 minutes by foot from Richmond Care Center and a 2-minute drive from Hilltop Mall
Pets welcome for a fee (restrictions apply)

Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Richmond Hilltop Mall also features a vending machine, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This San Pablo hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Languages

Chinese (Mandarin), English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Wheelchair-accessible parking available

Food and drink

Free on-the-go breakfast available daily 6 AM–9:30 AM
Coffee/tea in a common area

Family friendly

Kitchen
Laundry facilities
Microwave
Fridge

Conveniences

Lift
Front-desk safe
Vending machine

Guest services

Front desk (limited hours)
Housekeeping (on request)
Laundry facilities

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible (may have limits)

Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets

Bathroom

Free toiletries
Hairdryer (on request)
Private bathroom
Shower/bath combination
Towels

Entertainment

32-inch flat-screen TV
TV channels
Premium channels

Food and drink

Coffee/tea maker
Cookware/dishes/utensils
Kitchen
Microwave
Fridge
Stovetop

Desk
Iron/ironing board
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking

Front desk staffed during limited hours

For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
Maximum 2 pets
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are exempt from fees
Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking. For more details, please contact the property using the information on the booking confirmation.

We should mention

Up to 2 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

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Extended Stay America Suites Richmond Hilltop Mall Reviews

6.4

6.6/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

6/10 Okay

Habner

21 Sept 2024

Stayed 1 night in Aug 2024

2/10 Terrible

Genesis

18 Sept 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Scott

11 Sept 2024

Stayed 1 night in Sep 2024

8/10 Good

megan

9 Sept 2024

Stayed 2 nights in Aug 2024

4/10 Poor

Robert

Business traveller, Travelled with partner

7 Sept 2024

Disliked: Cleanliness, amenities, property conditions & facilities

The room wasn’t clean

Stayed 1 night in Sep 2024

4/10 Poor

Randy

Business traveller

27 Aug 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Extended NOstay

The 30 something black woman at check-in treated me, a 70+ white male, like crap. If I could have cancelled my reservation without losing money I would have. Tiana if not racist is RUDE and should not be in a position of public service! I have stayed here before as I have business in the area every August. This was my last stay at this motel!

Stayed 2 nights in Aug 2024

2/10 Terrible

Jonathan

Travelled with family, Travelled with family and small children, Business traveller

24 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The pictures do it no justice. Terrible place to stay, a Motel 6 would be better. Moldy smell. Lobby smelled like bleach. Dirty bathtub. Springy bed. Dirty floors.

Stayed 1 night in Aug 2024

10/10 Excellent

Juan

Business traveller

23 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Dolores

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

2/10 Terrible

Angeli, West Orange

16 Aug 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Only positive about this stay was they front desk receptionist was really friendly and nice. Rooms smelled of smoke. Dirty towels and crumbs in the bed upon check-in. 1st night, next door guest was having a party. Music was too loud.

Stayed 2 nights in Aug 2024

8/10 Good

Cindy

4 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Aug 2024

10/10 Excellent

Roberto

1 Aug 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Linda

Travelled with family

22 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2024

10/10 Excellent

Andrew

22 Jul 2024

Stayed 1 night in Jul 2024

4/10 Poor

Emilia, Sparks

Travelled with partner

21 Jul 2024

Disliked: Staff & service, amenities, property conditions & facilities

The hotel needs a lot of repair!

Stayed 1 night in Jul 2024

6/10 Okay

EMMETT

19 Jul 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

It’s an older no frills facility. After I checked in and stepped on the elevator there was a note posted that stated,”no spitting.” I then realized I was not at the Ritz-Carlton.

Stayed 1 night in Jul 2024

10/10 Excellent

Siulangi

Travelled with family

18 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jul 2024

10/10 Excellent

Andrew

15 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jul 2024

8/10 Good

Andrew

13 Jul 2024

Liked: Staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jun 2024

10/10 Excellent

Luann

10 Jul 2024

Stayed 1 night in Jul 2024

10/10 Excellent

María, Los Angeles

Travelled with family, Travelled with pets

9 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Thanks

Stayed 2 nights in Jul 2024

10/10 Excellent

Andrew

8 Jul 2024

Stayed 4 nights in Jul 2024

4/10 Poor

Alicia C

Travelled with partner

8 Jul 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I have a feeling that wasn't the location I rented. Service was not that good or polite. They took them a white to fi d the reservation. Room was dirty & bathroom as well. Specially the tub it gross me out I had to wash it . Check9ut is atv11a.m Service lady came knocking the door around 9ish .

Stayed 1 night in Jul 2024

2/10 Terrible

Xeomara

8 Jul 2024

Disliked: Cleanliness

Stayed 2 nights in Jul 2024

4/10 Poor

Raquel

7 Jul 2024

Disliked: Staff & service

Disappointed

Manager was not friendly. My pots and pans that I requested never arrived after asking for them. So we didn’t end up using our kitchen. That evening the elevator broke down and we had to go up and down three flight of stairs for everything.

Stayed 1 night in Jul 2024