The check in service was smooth. I had booked it on line prior. The smoke alarm was chirping in the room when we arrived. I could hear the chirp all the way down the hallway to the front desk for a room change. We were not able to use the heater in the new room because the fan made a horrible loud rattle. Did not request another room change because the upkeep of the property was very poor and would not have helped. We were only staying 1 night, arrived late and checking out early. Breakfast consisted of cookies and coffee. The juice machine was out of order, there was no meat, fruit, yogurt, cereal, muffins, etc. Definately did not unpack. Kept bag zipped to keep out potential bug infestation. This place was a little better than sleeping in the truck in the Winter. Stear clear. Not worth the money.