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SureStay Hotel by Best Western Chula Vista San Diego Bay

3.0 star property

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Photo gallery for SureStay Hotel by Best Western Chula Vista San Diego Bay

Outdoor pool
Reception
Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
699 E St, Chula Vista, CA, 91910
  • Chula Vista Center
    ‪2 min drive‬
  • Naval Base San Diego
    ‪5 min drive‬
  • San Diego Convention Center
    ‪8 min drive‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Room amenity

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Days Inn by Wyndham Chula Vista/San Diego

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
3.1 out of 5, (886)
The price is €84
for 1 room
includes taxes & fees
8 Apr - 9 Apr
Days Inn by Wyndham Chula Vista/San Diego

About this property

SureStay Hotel by Best Western Chula Vista San Diego Bay

Hotel in Chula Vista with free breakfast and a 24-hour front desk
An outdoor pool, laundry facilities, and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, RV/bus/truck parking, a front-desk safe, and free breakfast are onsite.
SureStay Hotel by Best Western Chula Vista San Diego Bay offers 106 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

32-inch LCD televisions come with cable channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at SureStay Hotel by Best Western Chula Vista San Diego Bay gets good marks from our customers. During your stay, you'll be within walking distance of San Diego Bay. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free breakfast offered
  • Free WiFi in some public areas
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, laundry facilities, and a multilingual staff
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 8 minutes by car from Petco Park and 8 minutes from San Diego Convention Center
Free breakfast is served. WiFi is free in public spaces. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Hotel by Best Western Chula Vista San Diego Bay. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Chula Vista hotel.

Guests are served free breakfast.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Chula Vista Bayfront Inn
Surestay By Chula Vista Diego
SureStay Hotel by Best Western Chula Vista San Diego Bay Hotel

SureStay Hotel by Best Western Chula Vista San Diego Bay Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 599 out of 1354 reviews
Rating 8 - Good. 312 out of 1354 reviews
Rating 6 - Okay. 187 out of 1354 reviews
Rating 4 - Poor. 96 out of 1354 reviews
Rating 2 - Terrible. 160 out of 1354 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Alice

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room needs to get fumigated
Stayed 1 night in Dec 2024

6/10 Okay

Elizabeth

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Room was okay but the shower was rusty! Service was not good.
Stayed 3 nights in Dec 2024

10/10 Excellent

David

Stayed 4 nights in Oct 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Nilvia

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Honestly it was pretty nice and the staff were super sweet, there’s also plenty of restaurants across the street and super close by.
Stayed 2 nights in Dec 2024

10/10 Excellent

Dewey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Multiple restaurants. Allot of parking, free breakfast
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeremy

Stayed 1 night in Dec 2024

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly service, helpful and accommodating
Stayed 1 night in Dec 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
This is a decent hotel for the price. Staff is friendly, location is convenient, plenty of parking. My only complaint are regarding the towels. They're indicative of the overall quality of the hotel. Just for once it would be great to go to an inexpensive hotel who has nice towels.
Stayed 1 night in Dec 2024

6/10 Okay

Cecilia

Travelled with family
Liked: Cleanliness, property conditions & facilities
The night receptionist could’ve been nicer.
Stayed 1 night in Dec 2024

10/10 Excellent

David

Stayed 4 nights in Dec 2024

10/10 Excellent

Griselda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me Encanto👍👍👍
Stayed 1 night in Dec 2024

6/10 Okay

Vivian

Stayed 2 nights in Dec 2024

4/10 Poor

carlos, Vista Hermosa

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Sadly the motel 6 next door it’s in better shape than this property. Need a whole upgrade asap.
Stayed 1 night in Dec 2024

10/10 Excellent

Gregory

Stayed 1 night in Dec 2024

6/10 Okay

Omar f

Travelled with family
Disliked: Property conditions & facilities
Caepet have a bug stain that was very visible Cleaning person had to see it
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Very moldy inside the room and smelled
Room was full of mold and smelled!! They could not accommodate us in a different room and we had to figure something out on our own. We ended up bringing our own blanket and sheets that we could then throw away so we don’t take anything back with us. Mold on the tub, sink, closet, window, and door. Unfortunately hotels.com did not help us with the situation either.
Stayed 1 night in Dec 2024

10/10 Excellent

Lizeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

6/10 Okay

Angelina

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Walls are thin, heard someone coughing all night. Carpet needed to be vacuumed. Toilet made a running noise .
Stayed 1 night in Dec 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

TONYA

Business traveller
Disliked: Cleanliness
Stayed 2 nights in Dec 2024

4/10 Poor

James

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Cliff

Travelled with family
Stayed 2 nights in Sep 2024

2/10 Terrible

samantha

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024