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W Chicago - City Center

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for W Chicago - City Center

Serves breakfast, lunch and dinner
Breakfast, lunch, brunch served; American cuisine
Breakfast, lunch, brunch served; American cuisine
Meeting facility
Serves breakfast, lunch and dinner

Reviews

8.0 out of 10

Very good

Popular amenities

  • Room service
  • Housekeeping
  • Bar
  • Breakfast available
  • Pet-friendly

Explore the area

Map
172 W Adams St, Chicago, IL, 60603
  • Willis Tower
    3 min walk
  • McDonald's
    1 min walk
  • Quincy Metro Station
    2 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    35 min drive

Room options

View all photos for Room, 1 King Bed, Bathtub (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Bathtub (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Bathtub (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds, Bathtub (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 Queen Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Fabulous Room, Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Fabulous Room, Room, 1 King Bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Fabulous Room, Room, 2 Double Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Fabulous Room, Room, 2 Double Beds

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Spectacular Room, Room, 2 Double Beds, Non Smoking

Spectacular Room, Room, 2 Double Beds, Non Smoking

Spectacular Room, Room, 2 Double Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Spectacular Room, Room, 1 Queen Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Spectacular Room, Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Double Beds

View all photos for Wonderful Room, Room, 1 Queen Bed, Non Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Wonderful Room, Room, 1 Queen Bed, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Spectacular Room, Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Spectacular Room, Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 Queen Bed, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Wonderful Room, Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Wonderful Room, Room, 1 King Bed, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cool Corner Room, Studio, 1 King Bed, Corner

Premium bedding, pillow-top beds, minibar, in-room safe

Cool Corner Room, Studio, 1 King Bed, Corner

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Room, 1 King Bed (Mobility Accessible, Tub)

Room, 1 King Bed (Mobility Accessible, Tub)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Designer toiletries, hair dryer, dressing gowns, slippers

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hyatt Centric The Loop Chicago

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1559)
The price is €126
for 1 night
includes taxes & fees
3 Jan - 4 Jan
Hyatt Centric The Loop Chicago

About this property

W Chicago - City Center

Beaux Arts Chicago hotel in Downtown Chicago with a 24-hour fitness center
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and self parking. Housekeeping is available on request.
W Chicago - City Center offers 403 air-conditioned accommodations with DVD players and minibars. Pillowtop beds feature premium bedding. 42-inch plasma televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

This Chicago hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at W Chicago - City Center. During your stay, you're just a quick walk from Willis Tower. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi in some public areas
  • Enjoy American cuisine while dining at Midland Social club
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a 24-hour gym and fitness classes
  • Just a 3-minute walk from Willis Tower and 10 minutes by foot from Art Institute of Chicago
  • Pets welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 12 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 12608 square feet (1171 square meters) and includes conference space. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly W Chicago - City Center. For a fee, parking is available.

This Beaux Arts Chicago hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 11:00 AM.
Midland Social club - This restaurant specializes in American cuisine and serves breakfast, brunch, and lunch.
MSC Bar - This bar specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 50.00 per night)

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–11:00 AM: USD 30 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Midland Social club
  • MSC Bar

Things to do

  • 24-hour fitness centre
  • Fitness classes

Family friendly

  • DVD player
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (12608 square feet)
  • Meeting rooms - 12

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Lever door handles
  • Magnifying mirror
  • Phone accessibility kit
  • Portable shower seat
  • Step-free path to entrance
  • Transfer shower
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch plasma TV
  • TV channels
  • DVD player
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per day, plus a deposit of USD 150 per stay
  • Weight limit: 88 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 30 per person
  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Self parking fee: USD 50.00 per night
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 125 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago W City Center
W Chicago City Center
W Hotel Chicago City Center
w Chicago - City Hotel Chicago
w Hotel Chicago
w Hotels Chicago
Hotel W Chicago City Center
W Chicago - City Center Hotel
W Chicago - City Center Chicago
W Chicago - City Center Hotel Chicago

W Chicago - City Center Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 420 out of 1003 reviews" "
Rating 8 - Good. 283 out of 1003 reviews" "
Rating 6 - Okay. 152 out of 1003 reviews" "
Rating 4 - Poor. 83 out of 1003 reviews" "
Rating 2 - Terrible. 65 out of 1003 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

GUSTAVO

Business traveller, Travelled with partner
Disliked: Amenities
The breakfast is a coupon for 50usd that cannot really order anything,this hotel level is not equal to the service they offered.,now 2024 not complementary wifi ,other cities in the world now offer wifi even on public or open areas ,this hotel just nothing to offered at the level of other hotel, The reviews from other are true,unfortunately the location and brand name make me choose and was a regret.
Stayed 1 night in Sep 2024

4/10 Poor

Edvin

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Close to elevated train. Room tight, toilet tank assembly kept running, had unstick for it to fill tank. Desk by entrance made it tighter.
Stayed 1 night in Sep 2024

8/10 Good

Augusto, Columbia MO.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 2nd time staying here and it was great as usual.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kevin

Stayed 1 night in Sep 2024

10/10 Excellent

Gretchen

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and amazing staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Nathalie, Santo Domingo

Travelled with partner
Liked: Property conditions & facilities
Quietness and cleanness of the rooms
Stayed 1 night in Aug 2024

10/10 Excellent

Courtney

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bullocou
Amazing customer service Wished for blackout shades or drapes that closed/covered completely
Stayed 1 night in Aug 2024

8/10 Good

Richard

Stayed 1 night in Aug 2024

2/10 Terrible

janet

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
As a Marriot member I was so disappointed with my stay. I chose to book despite reading negative reviews we enjoy historic buildings. While the lobby is lovely, the historic details are worth exploring, and our rooms were actually actually quite sizable, our complaints include the absolute poor, downright rude front desk staff, and the cleanliness-our room had urine in the toilet when we arrived and despite reporting this is was never cleaned. The whole experience makes me question my loyalty programming
Stayed 4 nights in Jul 2024

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Charlie

Stayed 3 nights in Aug 2024

8/10 Good

Piergiorgio

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Amazing location if you’re planning to come to Chicago. room is a little small but Great if you don’t stay inside of it. Staff was great answered all my questions and was not stingy with towels and water.
Stayed 2 nights in Aug 2024

6/10 Okay

Sean

Travelled with partner
Liked: Cleanliness, staff & service
Nice but I was expecting more.
Stayed 2 nights in Jul 2024

10/10 Excellent

AnneMarie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall property and location was great! The staff were friendly! I did ask for our room to be cleaned, but it wasn't.. that's not a big deal. I was able to get wash clothes and towels brought to the room. The toilet is in an unusual place. It's like in front of a wall. You have to almost climb over to sit straight on the toilet. My husband is tall so this was uncomfortable for him. The bathroom was clean though.
Stayed 2 nights in Jul 2024

2/10 Terrible

Scott, LOS ANGELES

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room wasn't ready at check-in. Was told to come back between 4:30 and 5pm
Stayed 1 night in Jul 2024

10/10 Excellent

Kristi

Stayed 3 nights in Jun 2024

10/10 Excellent

Karly, Springfield

Liked: Cleanliness
Great
Stayed 1 night in Jul 2024

8/10 Good

Tiara

Stayed 2 nights in Jul 2024

10/10 Excellent

Ismael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around great experience.
Stayed 2 nights in Jul 2024

4/10 Poor

manan

Stayed 3 nights in Jul 2024

6/10 Okay

Patricia

Stayed 1 night in Jul 2024

4/10 Poor

Annjanette

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property is older and needs updates
Stayed 4 nights in Jul 2024