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Sonder Jewelers Row

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sonder Jewelers Row

Free toiletries, hair dryer, towels, soap
Superior Apartment, 2 Bedrooms | Living area
Superior Apartment, 1 Bedroom | View from property
Miscellaneous
Apartment, 1 Bedroom | Private kitchen

Reviews

8.2 out of 10

Very good

Popular amenities

  • Washer
    Washer
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Dryer
    Dryer
  • Free WiFi
    Free WiFi

Explore the area

Map
19 South Wabash Avenue, Chicago, IL, 60603
  • State Street
    3 min walk
  • Millennium Park
    3 min walk
  • Michigan Avenue
    3 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    38 min drive

Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area

Apartment, 1 Bedroom

  • 34 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area

Apartment, 2 Bedrooms

  • 52 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms | Living area

Superior Apartment, 2 Bedrooms

  • 54 sq m
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom | Living area

Superior Apartment, 1 Bedroom

  • 36 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed

Studio, 1 Queen Bed

  • 31 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Sonder Jewelers Row

Apartment with kitchen, steps from State Street
Concierge services and free WiFi in public areas are available at this smoke-free aparthotel. Each apartment features a kitchen with a refrigerator and a microwave, plus a washer/dryer and a flat-screen TV with digital channels. Other amenities that guests will find include a coffee/tea maker and an electric kettle. Housekeeping is available on request.
Sonder Jewelers Row offers 38 air-conditioned accommodations with washers/dryers and coffee/tea makers. Each accommodation is individually furnished and decorated. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. 50-inch flat-screen televisions come with digital channels. Housekeeping is provided on request.

During your stay at Sonder Jewelers Row, you're just a quick walk from Millennium Park. You'll find features like free WiFi in public areas and concierge services. This comfortable aparthotel has 38 apartments. Each apartment offers a kitchen and a washer/dryer.
  • Each apartment offers a kitchen, a washer/dryer, and a flat-screen TV
  • Free WiFi in some public areas
  • Services include a concierge, luggage storage, and a virtual front desk
  • Steps from State Street and 3 minutes by foot from Millennium Park
As a guest of Sonder Jewelers Row, you'll find concierge services and an elevator. WiFi is free in public spaces.

This 3.5-star Chicago aparthotel is smoke free.

Languages

English, French, Spanish

Property amenities

Internet

  • Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Free cot/infant bed

Kitchen

  • Fridge (full size)
  • Microwave
  • Coffee/tea maker
  • Toaster
  • Electric kettle
  • Cookware/dishes/utensils

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bath or shower
  • Shampoo
  • Hairdryer
  • Free toiletries
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital service

Laundry

  • Washer/dryer
  • Laundry detergent

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Virtual front desk
  • Lockers available

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 38 rooms
  • Individually decorated
  • Individually furnished

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property does not have a front desk. This property doesn't offer after-hours check-in. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 72 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are recommended to download the property's Sonder mobile app before check-in.
Property Registration Number 2595440

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sonder | Jewelers Row
Sonder l Jewelers Row
Sonder at Jewelers Row
Sonder Jewelers Row Chicago
Sonder Jewelers Row Aparthotel
Sonder Jewelers Row Aparthotel Chicago

Sonder Jewelers Row Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 64 out of 132 reviews" "
Rating 8 - Good. 39 out of 132 reviews" "
Rating 6 - Okay. 14 out of 132 reviews" "
Rating 4 - Poor. 7 out of 132 reviews" "
Rating 2 - Terrible. 8 out of 132 reviews" "

9.4/10

Cleanliness

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

bradley

Liked: Cleanliness, room comfort
Great place to stay
This was a great place to stay. Close to places to eat close to the cta and close to places to see.
Stayed 3 nights in Aug 2024

4/10 Poor

CYNTHIA

Liked: Room comfort
Disliked: Cleanliness
First and last time for Sonder
Broken central air, TV would not work properly, dryer vent had a red light lit indicating it was faulty, nonworking coffee pot that leaked all over the kitchen counter, pasta sauce splatter on the wall in the kitchen, glass globes in the bathroom were filthy. They placed a portable AC floor unit in the studio apartment that was loud enough all night that I couldn’t sleep. You’re only way of contacting them for issues is by texting. Very frustrating method of communication. Need I say more? For four hundred a night, never again. At least in a hotel, I could pick up the phone or walk down to the front desk for assistance. To me, Sonder is a complete rip off and not priced appropriately.
Stayed 1 night in Aug 2024

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

nichole, St.louis park

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I recommend this property overall. The only negative detail about our stay was that there was a large air conditioning unit on the floor in the main living/kitchen area. It was very loud. However, without out it, I assume the rental would not be as comfortable temperature wise.
Stayed 5 nights in Jul 2024

4/10 Poor

Maria

Travelled with family
Disliked: Property conditions & facilities
Honestly, the only thing going for this property is the proximity to landmarks and train stations. There’s no lobby, no bathrooms while you wait for your room. Elevator was super slow and broke down while we were there. We had to go up and down 5 flights of stairs. Then we needed a code to get into each floor from the stairs and the chat team had to retrieve it because they didn’t know it. The sink in the bathroom was clogged and overall the cleanliness needs improvement. Their slogan is “a better way to stay” and I have to disagree. It’s definitely just “a way to stay” but Sonder properties always need so much more care and attention.
Stayed 3 nights in Jul 2024

8/10 Good

JULIAN

Stayed 5 nights in Jul 2024

4/10 Poor

Jill

Business traveller
Liked: Amenities
Disliked: Property conditions & facilities
If you consider Sonder and this property here's what you need to be aware of: 1) There's no guarantee that you will be able to easily get into the building or your room. I stood in the hallway outside my room for almost 10 minutes at 12:30am using the "Chat" function of the app because the code didn't work. 2) Don't expect a cool room. The AC in the room didn't work. I was moved to another room, but even that AC wasn't strong. There are fans above the beds, and that's the best you're going to do in staying cool. 3) The entrance to the building is a little dicey looking. 4) The elevator had a very funky smell throughout the visit.
Stayed 2 nights in Jul 2024

10/10 Excellent

Elaine

Liked: Cleanliness, property conditions & facilities
Initially we had an issue with access. However, I used the chat function on the Sonder App and had an immediate response with a new access code. They were very helpful. The property had everything we needed for our stay. Ideally positioned for sightseeing. Everything in walking distance. Fabulous breakfast at Goddess & The Bakery next door. Only slight negative is the bed base is larger than the bed. The wooden corners stick out. Which means stubbed toes and bruised legs. We soon learnt to be careful manoeuvring around the edges.
Stayed 4 nights in Jun 2024

10/10 Excellent

Chongyu

Stayed 3 nights in Jun 2024

10/10 Excellent

Kelly

Liked: Cleanliness, room comfort
Great location. Couldn’t hear the L. Everything on our to do list was in walking distance. The elevator has a cigar odor from the lounge but it didn’t go up to our room or floor.
Stayed 4 nights in Jun 2024

8/10 Good

Michael, Johns Creek

Liked: Cleanliness, amenities, property conditions & facilities
The AC thermostat was not working and the summer was just getting underway. The last night of my stay was sweltering. The ceiling fan could olny do so much. No one was at the property to respond to my request.
Stayed 3 nights in Jun 2024

10/10 Excellent

Aline

Stayed 3 nights in Jun 2024

10/10 Excellent

Rick

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Stewart

Liked: Cleanliness, room comfort
Great stay in Chicago
We had a wonderful stay in the very comfortable apartment. I chose it for the location near Millenium Park and because it was a one bedroom. The apartment had excellent furnishings and faciilties. We had two difficulties during our stay, with the AC and with the washing machine, and both were solved quickly by the staff. They were responsive and went the extra mile to be sure everything was okay. We were also right over the L train, but with AC running I didn’t even notice it and slept great. We’d be happy to stay there again.
Stayed 6 nights in Jun 2024

10/10 Excellent

Jad

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Stanley

Liked: Cleanliness, property conditions & facilities
Loved it
Stayed 3 nights in Apr 2024

8/10 Good

Nanda Kumar

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Asencin

Stayed 4 nights in May 2024

6/10 Okay

Christian

Liked: Cleanliness, room comfort
I Would Stay Here Again If I Had Too
Spacious but the elevator jolted about half the time you went up and the blinds were see through. If you are a light sleeper, you can hear the train every 15 minutes at about the volume of an air conditioner.
Stayed 13 nights in Apr 2024

10/10 Excellent

Stephanie

Business traveller
Liked: Cleanliness, room comfort
Excellent stay!
The entire experience was fantastic. Clear instructions in how to get into the building and the apartment, fully stocked kitchen and extremely comfortable bed
Stayed 2 nights in May 2024

2/10 Terrible

Jeff

Business traveller
MUST HAVE APP TO GET IN
The app would not allow me to check in and had to stay across the street`
Stayed 1 night in May 2024

8/10 Good

SEUNG GEUN

Business traveller
Liked: Cleanliness, room comfort
I'll choose again.
This is an overall very convenient, clean and well maintained apartment hotel. Transportation is convenient, there are restaurants and other amenities nearby, and the facilities within the hotel are also good. However, the only downside is that it is close to the station and there is construction nearby, so it is very noisy. However, if I had the chance to choose again, I would choose this hotel. I am satisfied.
Stayed 5 nights in May 2024

8/10 Good

Mona

Business traveller, Travelled with group
Liked: Cleanliness, amenities
The only real problem is train noise I was lucky that my unit was at the end of hallway so relatively far from train noise but they moved us for one night to another unit because of plumbing issue and as extremely noisy
Stayed 6 nights in Apr 2024

10/10 Excellent

Elise

Travelled with family
Liked: Cleanliness, room comfort
Highly recommend Sonder Stays
It was a perfect stay. Great view of the L. Very comfortable. We had a slight issues with the storage locker and the staff was very quick and courteous in resolving it.
Stayed 3 nights in Apr 2024

8/10 Good

Verified traveller

Business traveller
Right on the El
Lovely apt. Big windows. Great bed! Nice tv and well-appointed kitchen. Lobby is shabby, shower should be detailed (mold). bed needs a good vacuuming—that’s where bedbugs live. Faucet in bath is too short, rendering it almost unusable. Best if all -you changed the front door code and didn’t tell me. It’s cold outside! Thank God someone came in who was staying there ! Glad I didn’t leVe my suitcase in the storage locker. I would not have been able to get it. I write you twice about that—no answer!! Good thing I didn’t use the locker.
Stayed 4 nights in Mar 2024