Sheraton Suites Chicago O'Hare

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Suites Chicago O'Hare

Terrace/patio
Exterior
Lobby sitting area
32-inch flat-screen TV with digital channels, TV, pay films
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Bar
  • Free airport shuttle

Explore the area

Map
6501 N Mannheim Rd, Rosemont, IL, 60018
  • Allstate Arena
    10 min walk
  • Rivers Casino
    2 min drive
  • Donald E. Stephens Convention Center
    4 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    9 min drive

Room options

Club Suite, 1 Bedroom

  • 47.8 sq m
  • Sleeps 4
  • 2 Double Beds

Club Suite, 1 Bedroom

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 47.8 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Non Smoking

  • 46.3 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Sheraton Suites Chicago O'Hare

Suburban Rosemont hotel in O'Hare with free airport shuttle
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking. Housekeeping is available on request.
Sheraton Suites Chicago O'Hare offers 296 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Rosemont hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of Sheraton Suites Chicago O'Hare's proximity to the airport. During your stay, you're just a quick walk from Allstate Arena. You'll find features like free WiFi in public areas and a free roundtrip airport shuttle, plus a restaurant.
  • Free WiFi in some public areas
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness and spaciousness
  • 10 minutes by foot from Allstate Arena and a 2-minute drive from Rivers Casino
  • Free airport shuttle service
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

Public spaces have free WiFi. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Suites Chicago O'Hare. A roundtrip airport shuttle is free at scheduled times. Parking is available for a fee.

This 3.5-star Rosemont hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily.
FLIGHT - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Starbucks Cafe - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 6.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 39 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Free return airport shuttle from 4:00 AM to 11:30 PM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily: USD 12-20 for adults and USD 12-20 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • FLIGHT
  • Starbucks Cafe

Things to do

  • 24-hour fitness centre

Family friendly

  • Corner/local shop
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 86
  • Hand-held shower head
  • Handrails in hallways
  • Hallway handrail height (centimetres): 86
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 86
  • Height-adjustable showerhead
  • Phone accessibility kit
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch flat-screen TV
  • Digital channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 75
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
The airport shuttle picks up at Door 3 in the Shuttle Center at O’Hare Airport.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12 to 20 for adults, and USD 12 to 20 for children
  • Fee for in-room wireless internet: USD 6.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 39 per night (in/out privileges)
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sheraton Suites Chicago O'Hare offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Chicago O'Hare Airport
Sheraton Chicago O'Hare Airport Hotel
Sheraton Suites Chicago O'Hare Hotel Rosemont
Sheraton Suites Chicago O'Hare Hotel
Sheraton Suites Chicago O'Hare Rosemont
Sheraton Suites Chicago O'Hare
Sheraton Suites Chicago O'hare
Sheraton Suites Chicago O'Hare Hotel
Sheraton Suites Chicago O'Hare Rosemont
Sheraton Suites Chicago O'Hare Hotel Rosemont

Sheraton Suites Chicago O'Hare Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 660 out of 1004 reviews" "
Rating 8 - Good. 175 out of 1004 reviews" "
Rating 6 - Okay. 75 out of 1004 reviews" "
Rating 4 - Poor. 41 out of 1004 reviews" "
Rating 2 - Terrible. 53 out of 1004 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Cynthia, Benton Harbor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & roomy
Stayed 1 night in Sep 2024

10/10 Excellent

Erica

Liked: Cleanliness, property conditions & facilities, room comfort
Room was spacious and clean. Would stay again
Stayed 1 night in Sep 2024

10/10 Excellent

Pengnan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

delores

Travelled with family
Always stay there when flying out of O’Hare the next day!! Very nice stay!!
Stayed 1 night in Sep 2024

10/10 Excellent

Madonna

Stayed 2 nights in Aug 2024

8/10 Good

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Jose

Liked: Cleanliness, staff & service
Rennovations going on. Workers everywhere and lobby covered with canvas. Parking lot gates not working; anyone could enter, but I still had to pay $30 a night for parking. Pizza was premade with added ingredients. Staff was courteous, room service/cleaning was excellent. Bar tenders were excellent.
Stayed 3 nights in Aug 2024

10/10 Excellent

Scarlet

Liked: Cleanliness, staff & service, property conditions & facilities
Great property near the airport!
Stayed 1 night in Sep 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle drivers were AMAZING, especially Ray, who was so kind and gave us so much guidance throughout our stay - it was our very first time in Chicago! Malack was another incredible employee that helped us out SO much during our stay! So kind, personable, helpful in anything we needed! We had a fabulous time and look forward to coming back!
Stayed 5 nights in Aug 2024

10/10 Excellent

Thomas, Sault Sainte Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ingrid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and I felt safe!
Stayed 2 nights in Aug 2024

10/10 Excellent

Isabella

Stayed 2 nights in Aug 2024

10/10 Excellent

Lauren

Stayed 2 nights in Aug 2024

6/10 Okay

Dan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Cheap and noisy airport hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay here again for sure! Huge room with separate bedroom. There is a frig but no microwave. A tip: take the hotel shuttle to O'hare. a quick walk through the terminal will take you to a beautiful Blue Line station where you can then get pretty much anywhere in the city.
Stayed 3 nights in Aug 2024

6/10 Okay

SAMUEL

Stayed 1 night in Aug 2024

10/10 Excellent

Chasity

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The door to the hotel was hard to open and toilet is too low. Besides those two concerns very nice room and bed was extremely comfortable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Raymond, Glendale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is kept very cold.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Stayed 1 night in Aug 2024

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Katherine

Stayed 1 night in Aug 2024

6/10 Okay

FEISAL

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Room was ok, but very noisy in the hotel from the atrium bar which is in the middle of the rooms and constructing taking place the entire time. We asked for a towel and hangers the night we got in and it took 4 reminder calls and more an hour to get them. Lady at the desk said we need to pay for water in the room even though it says on the card under the water that it is complementary. Probably wouldn't stay there again.
Stayed 5 nights in Aug 2024

8/10 Good

Bianca

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I liked how safe it felt.
Stayed 1 night in Aug 2024