Renaissance Chicago O'Hare Suites Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Renaissance Chicago O'Hare Suites Hotel

1 bedroom, pillow-top beds, in-room safe, desk
Club Suite, 1 Bedroom, Non Smoking
Meeting facility
Indoor pool
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Bar
    Bar
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry

Explore the area

Map
8500 West Bryn Mawr Avenue, Chicago, IL, 60631
  • Donald E. Stephens Convention Center
    4 min drive
  • Rosemont Theatre
    5 min drive
  • Parkway Bank Park Entertainment District
    6 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    8 min drive

Room options

Suite, 1 Bedroom, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Suite, 1 Bedroom, Non Smoking

  • 38.8 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking

  • 64 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

Club Suite, 1 Bedroom, Non Smoking

  • 38.8 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Renaissance Chicago O'Hare Suites Hotel

Suburban Chicago hotel in O'Hare with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a fitness center. An airport shuttle is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Renaissance Chicago O'Hare Suites Hotel offers 362 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Beds feature pillowtop mattresses. Televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Renaissance Chicago O'Hare Suites Hotel. During your stay, you'll be within walking distance of Donald E. Stephens Convention Center. You'll find features like a free roundtrip airport shuttle, plus 2 restaurants and an indoor pool.
  • Enjoy American cuisine while dining at Asado Urban Grill
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 4-minute drive from Donald E. Stephens Convention Center and 15 minutes from Wrigley Field
  • Free airport shuttle service
As a guest of Renaissance Chicago O'Hare Suites Hotel, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 14811 square feet (1376 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Renaissance Chicago O'Hare Suites Hotel. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee.

This 4-star Chicago hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 11:00 AM and on weekends from 7:00 AM to noon.
Asado Urban Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
The Market - This delicatessen serves lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Languages

Arabic, Chinese (Mandarin), English, Hindi, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day), Wired Internet (surcharge)

Parking and public transport

  • Self parking on site (USD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Free 24-hour return airport shuttle

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends: USD 21 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Asado Urban Grill
  • The Market

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Separate living room
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space (14811 square feet)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • At least 80% of lighting from LEDs
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Pillow-top mattress
  • Sofa bed

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Energy-saving switches
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 21 per person
  • Fee for in-room wireless internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 12.95 per day (rates may vary)
  • Self parking fee: USD 35 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
The club lounge is open Monday-Friday.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Renaissance Chicago O'Hare Suites Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 540 out of 1000 reviews" "
Rating 8 - Good. 230 out of 1000 reviews" "
Rating 6 - Okay. 118 out of 1000 reviews" "
Rating 4 - Poor. 57 out of 1000 reviews" "
Rating 2 - Terrible. 55 out of 1000 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service , flew in early and the front desk let me check in early with no issues
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Keron

Liked: Staff & service, property conditions & facilities
Shuttle
Stayed 2 nights in Aug 2024

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not prepared for three guests
Very nice hotel. The only complaint I had was that the fold-out bed didn’t have sheets, a blanket, or a pillow so we had to request them and another towel since there were three of us and only two towels provided. I made the reservation for three so I assumed there would be adequate supplies for three people instead of two.
Stayed 2 nights in Aug 2024

10/10 Excellent

Weston

Stayed 1 night in Aug 2024

6/10 Okay

Hyekyung

Travelled with family
Disliked: Cleanliness, staff & service
Convenient location to blue line metro but too noisy with nearby metro, cars and airplane so had to sleep with ear plug on.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Phillip

Very nice rooms and helpful staff. Easy access to the airport, without noise interference from the planes. This was my second time staying the Renaissance - both times were enjoyable.
Stayed 4 nights in Aug 2024

6/10 Okay

Simone

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Should be a 3 star hotel
First the good news . The service in the hotel restaurant was excellent . Great food very polite and efficient . The hotel front desk was very unfriendly . Not only that but I invited a friend to have lunch with my daughter and I at the hotel restaurant . She later called me to say she witnessed the hotels front desk representative being shouted at by another employee . This was both unprofessional and embarrassing . I regret choosing to invite my friend to dine with me at the hotel restaurant . It seems as if your front desk staff is either very new or not well trained in customer service . I asked another rep if there was an on-site washer and dryer .His response was a dry “ no we only have dry cleaning “ A better response would be to inform me where I could find a nearby laundromat . The Starbucks staff has the same lackluster behavior but perhaps they act that way towards the guests they don’t find value in .
Stayed 4 nights in Aug 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Violeta

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room service check-in was at 3 and they didn't let me in until 6 pm. The room was dirty. I contacted the office and they didn't do anything.
Stayed 1 night in Aug 2024

2/10 Terrible

Scott

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
They sucked it was sold out I had to walk 20 rooms in a walker by myself to room. Then no shower till 11am, n lost an heirloom ring
Stayed 1 night in Aug 2024

6/10 Okay

Delbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and comfortable
Stayed 2 nights in Aug 2024

8/10 Good

Colin

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
The concierge on 08/04 early morning was quite rude. When asking about the parking ticket situation I got some reaaal snarky comments. Other than that, great spot
Stayed 1 night in Aug 2024

10/10 Excellent

Sherrie

Stayed 2 nights in Aug 2024

10/10 Excellent

Fredrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time at this hotel. Each stay has been phenomenal. Clean and exceptional rooms.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sebastian

Stayed 2 nights in Jul 2024

8/10 Good

Ee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Looks nice, luxury looking and clean. Amazing shampoo, conditoner and bodywash provided. But downfall was the bed. I tossed and turned all night and was not comfy. It was a spring bed and wasnt comfy. If there was a nicee comfy bed then this hotel would be the best and I would totally come back. But as nice as it was, the bed was terrible.
Stayed 2 nights in Jul 2024

10/10 Excellent

victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jul 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Lael

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near airport
Stayed 2 nights in Jul 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

joshua

Stayed 2 nights in Jul 2024

10/10 Excellent

Jeffrey

Stayed 1 night in Jul 2024