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Quality Inn Aurora - Naperville Area

2.5 star property

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Photo gallery for Quality Inn Aurora - Naperville Area

Lobby
Premium bedding, in-room safe, desk, iron/ironing board
Free daily continental breakfast
Exterior
Premium bedding, in-room safe, desk, iron/ironing board

Reviews

6.4 out of 10

Popular amenities

  • Room service
  • Gym
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Laundry

Explore the area

Map
4005 Gabrielle Ln., Aurora, IL, 60504
  • Hollywood Casino Aurora
    ‪8 min drive‬
  • Paramount Theater
    ‪8 min drive‬
  • Chicago Premium Outlets
    ‪12 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪42 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn Aurora - Naperville Area

Suburban hotel with free breakfast and a 24-hour fitness center
Along with a 24-hour fitness center, this smoke-free hotel has coffee/tea in a common area and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities. Housekeeping is available on request.
Quality Inn Aurora - Naperville Area offers 49 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 32-inch flat-screen televisions come with premium cable channels and pay movies. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Quality Inn Aurora - Naperville Area. During your stay, you'll be within walking distance of Chasers Laser Tag. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym and bike rentals
  • 13 minutes by foot from Chasers Laser Tag and a 4-minute drive from Brunswick Zone
Public spaces have free WiFi and wired Internet. A business center and a meeting room are available. Free breakfast is served daily. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly Quality Inn Aurora - Naperville Area. Free self parking is available.

This Aurora hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Bicycle rentals
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Aurora
Quality Inn Aurora
Quality Inn
Quality Aurora Naperville Area
Quality Inn Aurora - Naperville Area Hotel
Quality Inn Aurora - Naperville Area Aurora
Quality Inn Aurora - Naperville Area Hotel Aurora

Quality Inn Aurora - Naperville Area Reviews

Reviews

6.4
Rating 10 - Excellent. 43 out of 139 reviews
Rating 8 - Good. 22 out of 139 reviews
Rating 6 - Okay. 22 out of 139 reviews
Rating 4 - Poor. 23 out of 139 reviews
Rating 2 - Terrible. 29 out of 139 reviews

5.8/10

Cleanliness

6.8/10

Staff & service

4.8/10

Amenities

5.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

zuowei

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost nothing to eat for continental breakfast
Stayed 1 night in Dec 2024

10/10 Excellent

Natasha

Stayed 1 night in Nov 2024

8/10 Good

victor

Stayed 1 night in Oct 2024

10/10 Excellent

Denise

Stayed 1 night in Nov 2024

8/10 Good

majed

Stayed 3 nights in Nov 2024

8/10 Good

April

Travelled with family, Business traveller
Great location
Stayed 1 night in Nov 2024

6/10 Okay

Ruth

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
There was a strong odor of marijuana in the hallways and the room vents
Stayed 1 night in Oct 2024

8/10 Good

Fernando, Bryant

The property is good for a work trip where I only need to sleep and take a shower mainly at the hotel. Mainly the hotel is average and it is good for a work travel etc I’m satisfied with my stay and I will stay there again if I need to go back.
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
To much money for the quality.
It smelled like weed and the bathroom had shipping paint. It was noisy on the first floor.
Stayed 1 night in Oct 2024

10/10 Excellent

SURJASIKHA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Need maintenance
The front desk staff is a very friendly and nice lady but other than that the condition of the hotel is bad. There is smell of weed in the corridor, the room looks shabby and dirty. Furnitures are old and dirty. The fixtures in the bathroom particularly the water faucet is broken. We didnt try the breakfast so cannot comment on that. Overall the hotel needs maintenance and also rehaul.
Stayed 1 night in Oct 2024

2/10 Terrible

Melissa

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is not friendly or informative. Also, there was a disruptive man screaming in the halls early morning. I would definitely not go back there.
Stayed 2 nights in Oct 2024

4/10 Poor

Michael, Bloomingdale

Disliked: Cleanliness, property conditions & facilities
Hallways and the room smelled like cigarette smoke. The room was musty as well.
Stayed 1 night in Sep 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is wonderful about this hotel and its employees. I would not want to be anywhere else while I am waiting for my apartment. Every single staff member is a kind hearted angel. They go above and beyond to take care of guests. The rooms are five star quality, the beds are amazing and the energy from the staff makes this my second home. Love them all thank you so much guys!
Stayed 1 night in Sep 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second home. I would highly recommend this hotel to all types of travelers or guests. The staff goes above and beyond to ensure we are comfortable and peaceful while we are staying here. I would not go anywhere else in Aurora/Naperville. I love each employee equally
Stayed 3 nights in Sep 2024

6/10 Okay

Pedro

Liked: Staff & service
Olor a humedad y cargo oculto
Stayed 2 nights in Aug 2024

8/10 Good

shawnece

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

mackenzie

Travelled with pets, Travelled with partner
Liked: Property conditions & facilities
it was very quite. just needed more breakfast options
Stayed 5 nights in Aug 2024

4/10 Poor

Emely

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was worn down and not the cleanest it smelled dirty
Stayed 1 night in Aug 2024

10/10 Excellent

Juny

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service
Stayed 7 nights in Aug 2024

2/10 Terrible

Patricia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The tv would not turn on at all, connecting and reconnecting didn’t work! Checked connection and there was dirty socks and underwear so room was cleaned from previous occupants! AC vents were filled with black mold and caked on dust! Told front desk, was given keys for access hall and walked in on people already occupying room, profusely apologized and front desk gave me keys for room next door from previous dirty room and this was more filthy!! I was exhausted, moving from room to room and 2 kids, got tired of complaining to front desk so in the morning talked to new front desk staff and guy said “oh sorry “ will never stay there again!
Stayed 1 night in Aug 2024

4/10 Poor

Rukmini Srikant, Cedar Falls

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We have always had good experience with quality inn in other places. In this property, the hallway was stinking with cigarette smell. The breakfast options were very limited and were not replenished in time.
Stayed 2 nights in Jul 2024

2/10 Terrible

Ronald, McMinnville

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

randy

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel
It looked nothing like the pictures and one of the doors did not even lock when it closed. There was used soap in the bathroom. Overall, it was a very unpleasant experience.
Stayed 1 night in Aug 2024

2/10 Terrible

Emily

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

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Flights

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