Quality Inn Aurora - Naperville Area

2.5 star property

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Photo gallery for Quality Inn Aurora - Naperville Area

Premium bedding, in-room safe, desk, iron/ironing board
Front of property
Free daily continental breakfast
Lobby
Exterior

Reviews

6.4 out of 10

Popular amenities

  • Room service
  • Gym
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Laundry

Explore the area

Map
4005 Gabrielle Ln., Aurora, IL, 60504
  • Hollywood Casino Aurora
    ‪8 min drive‬
  • Paramount Theater
    ‪8 min drive‬
  • Chicago Premium Outlets
    ‪12 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪42 min drive‬

Room options

Room, 1 King Bed, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn Aurora - Naperville Area

Suburban hotel with free breakfast and a 24-hour fitness center
Along with a 24-hour fitness center, this smoke-free hotel has coffee/tea in a common area and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities. Housekeeping is available on request.
Quality Inn Aurora - Naperville Area offers 49 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 32-inch flat-screen televisions come with premium cable channels and pay movies. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Quality Inn Aurora - Naperville Area. During your stay, you'll be within walking distance of Chasers Laser Tag. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym and bike rentals
  • 13 minutes by foot from Chasers Laser Tag and a 4-minute drive from Brunswick Zone
Public spaces have free WiFi and wired Internet. A business center and a meeting room are available. Free breakfast is served daily. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly Quality Inn Aurora - Naperville Area. Free self parking is available.

This Aurora hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Bicycle rentals
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Aurora
Quality Inn Aurora
Quality Inn
Quality Aurora Naperville Area
Quality Inn Aurora - Naperville Area Hotel
Quality Inn Aurora - Naperville Area Aurora
Quality Inn Aurora - Naperville Area Hotel Aurora

Quality Inn Aurora - Naperville Area Reviews

Reviews

6.4
Rating 10 - Excellent. 44 out of 143 reviews
Rating 8 - Good. 22 out of 143 reviews
Rating 6 - Okay. 24 out of 143 reviews
Rating 4 - Poor. 23 out of 143 reviews
Rating 2 - Terrible. 30 out of 143 reviews

5.8/10

Cleanliness

6.8/10

Staff & service

4.8/10

Amenities

5.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Good

Stephanie

Stayed 1 night in Jan 2025

8/10 Good

Ramon

Travelled with partner
Clean
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Quality missing

Wine the room was relatively quiet and the bed comfortable, the rest left quite a bit to be desired. We just needed a simple place to sleep close to family for a holiday visit, nothing fancy. However, when we arrived in the evening, the lobby smelled like smoke a bit which was concerning. Fortunately the room did not! The sheets on the bed were seemingly clean but stained in several places and had some small holes in them. The bathroom door barely cleared the toilet so it was tricky to maneuver in and out and we’re both slender. There was hair in the bath mat and a minimal supply of toilet paper that nearly ran out that night. We asked for the sheets to be changed and toilet paper refilled the next morning, and the person working the desk nodded and said ok and nothing was done. We had to all again at night foot out to be taken care of the next morning. There was no do not disturb sign and we were interrupted one morning by housekeeping. The armchair in the room had multiple scratch marks in the upholstery from a cat obviously. Or key had to be reprogrammed twice bc bc they didn’t enter our length of stay (6 nights) at check in. Overall we had the feeling that no one stays there, for good reason.
Stayed 6 nights in Dec 2024

4/10 Poor

Lawrence

Disliked: Cleanliness, property conditions & facilities, room comfort

This hotel has seen better days

Quite a shocking experience turning the light on.  No room lights were connected to wall switches, got a shock when I turned this light on in room 203.  Would definitely choose a different hotel next time.

The place is pretty rundown and dirty.
Stayed 1 night in Dec 2024

2/10 Terrible

James

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy people
Stayed 1 night in Jan 2025

10/10 Excellent

Sushi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Dec 2024

2/10 Terrible

zuowei

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost nothing to eat for continental breakfast
Stayed 1 night in Dec 2024

10/10 Excellent

Natasha

Stayed 1 night in Nov 2024

8/10 Good

victor

Stayed 1 night in Oct 2024

10/10 Excellent

Denise

Stayed 1 night in Nov 2024

8/10 Good

majed

Stayed 3 nights in Nov 2024

8/10 Good

April

Travelled with family, Business traveller
Great location
Stayed 1 night in Nov 2024

6/10 Okay

Ruth

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
There was a strong odor of marijuana in the hallways and the room vents
Stayed 1 night in Oct 2024

8/10 Good

Fernando, Bryant

The property is good for a work trip where I only need to sleep and take a shower mainly at the hotel. Mainly the hotel is average and it is good for a work travel etc I’m satisfied with my stay and I will stay there again if I need to go back.
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities

To much money for the quality.

It smelled like weed and the bathroom had shipping paint. It was noisy on the first floor.
Stayed 1 night in Oct 2024

10/10 Excellent

SURJASIKHA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Need maintenance

The front desk staff is a very friendly and nice lady but other than that the condition of the hotel is bad. There is smell of weed in the corridor, the room looks shabby and dirty. Furnitures are old and dirty. The fixtures in the bathroom particularly the water faucet is broken. We didnt try the breakfast so cannot comment on that. Overall the hotel needs maintenance and also rehaul.
Stayed 1 night in Oct 2024

2/10 Terrible

Melissa

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is not friendly or informative. Also, there was a disruptive man screaming in the halls early morning. I would definitely not go back there.
Stayed 2 nights in Oct 2024

4/10 Poor

Michael, Bloomingdale

Disliked: Cleanliness, property conditions & facilities
Hallways and the room smelled like cigarette smoke. The room was musty as well.
Stayed 1 night in Sep 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is wonderful about this hotel and its employees. I would not want to be anywhere else while I am waiting for my apartment. Every single staff member is a kind hearted angel. They go above and beyond to take care of guests. The rooms are five star quality, the beds are amazing and the energy from the staff makes this my second home. Love them all thank you so much guys!
Stayed 1 night in Sep 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second home. I would highly recommend this hotel to all types of travelers or guests. The staff goes above and beyond to ensure we are comfortable and peaceful while we are staying here. I would not go anywhere else in Aurora/Naperville. I love each employee equally
Stayed 3 nights in Sep 2024

6/10 Okay

Pedro

Liked: Staff & service
Olor a humedad y cargo oculto
Stayed 2 nights in Aug 2024

8/10 Good

shawnece

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

mackenzie

Travelled with pets, Travelled with partner
Liked: Property conditions & facilities
it was very quite. just needed more breakfast options
Stayed 5 nights in Aug 2024

4/10 Poor

Emely

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was worn down and not the cleanest it smelled dirty
Stayed 1 night in Aug 2024

10/10 Excellent

Juny

Liked: Cleanliness
Stayed 2 nights in Aug 2024