Holiday Inn Express Crestwood by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Crestwood by IHG

Indoor pool
Front of property
Indoor pool
Standard Room, 1 King Bed with Sofa bed
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
13330 South Cicero Avenue, Crestwood, IL, 60445
  • Hollywood Park
    ‪13 min walk‬
  • Gaelic Park
    ‪5 min drive‬
  • Trinity Christian College
    ‪5 min drive‬
  • Chicago, IL (MDW-Midway Intl.)
    ‪38 min drive‬

Room options

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Standard Room, 2 Double Beds, Accessible (Communication Accessible)

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed (Extra Floor Space)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Holiday Inn Express Crestwood by IHG

Hotel in Crestwood with free breakfast and a fitness center
This smoke-free hotel features an indoor pool, a fitness center, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Holiday Inn Express Crestwood by IHG offers 123 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided.

This Crestwood hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Crestwood by IHG. During your stay, you'll be within walking distance of Hollywood Park. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 13 minutes by foot from Hollywood Park and a 4-minute drive from Bachelor's Grove Cemetery
Holiday Inn Express Crestwood by IHG offers its guests an indoor pool and a fitness center. Public spaces have free WiFi and wired Internet. A business center and meeting rooms are available. Free breakfast is served. Event space at this hotel measures 1200 square feet (111 square meters) and includes conference space. The business-friendly Holiday Inn Express Crestwood by IHG also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Crestwood hotel is smoke free.

Guests are served free buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Conference space (1200 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per stay.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 10 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crestwood Holiday Inn Express
Holiday Inn Express Crestwood
Holiday Inn Express Hotel Crestwood
Crestwood Hampton Inn
Hampton Inn Chicago Crestwood Hotel Crestwood
Hampton Inn Crestwood
Holiday Inn Express Crestwood Hotel

Holiday Inn Express Crestwood by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 445 out of 1005 reviews
Rating 8 - Good. 250 out of 1005 reviews
Rating 6 - Okay. 127 out of 1005 reviews
Rating 4 - Poor. 82 out of 1005 reviews
Rating 2 - Terrible. 101 out of 1005 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Quneisha

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the place everybody was nice and friendly
Stayed 1 night in Nov 2024

8/10 Good

Luis

Stayed 2 nights in Oct 2024

10/10 Excellent

Mary Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the Culver's by the hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

DAVID

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
iT WAS CONVENIENT FOR A SHORT STAY, AS WE PREVIOUSLY LIVED IN THE AREA. cHAIRS IN THE bREAKFAST AREA ARE TOO NOISY WHEN MOVED.
Stayed 1 night in Nov 2024

10/10 Excellent

Shani

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with several places to eat and shop.
Stayed 1 night in Nov 2024

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the front desk staff whom I met were great! Highly recommend this hotel for anyone in the area!
Stayed 1 night in Nov 2024

6/10 Okay

Natalie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and a nice staff
Stayed 2 nights in Oct 2024

10/10 Excellent

MICHELLE

Liked: Amenities, property conditions & facilities
.
Stayed 4 nights in Oct 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean and rooms were nice. But the staff propelled this hotel to the excellent level. Easy check in and ample parking. Always a “hello” when entering as well as “welcome back”. Breakfast was great!
Stayed 2 nights in Oct 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay, overall good experience.
Stayed 1 night in Oct 2024

8/10 Good

Roger

Liked: Cleanliness, staff & service
It was pleasant
Stayed 7 nights in Oct 2024

8/10 Good

winston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms seem to be updated since the last time I was there. And the service and staff were good
Stayed 3 nights in Oct 2024

6/10 Okay

Heather

Stayed 1 night in Sep 2024

8/10 Good

Malinda

Liked: Cleanliness, staff & service, amenities
One of the best accessible rooms I've ever stayed! Large bathroom with grab bars all around in the shower, front, back and side, plus built in chair of course. The only complaint I have is that the south end parking lot entrance is never locked. It's suppose to be key accessible. Anyone can enter the building through this side entrance making this a serious security risk for guest.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Eugene

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel 5* like and durable feeling and very affordable ! Great people of God service there! God bless them all with Eternal Happiness! Amen in all meansss
Stayed 2 nights in Oct 2024

8/10 Good

Leanne

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

S

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to walk the property. Thankful for the breakfast, although there was no more of your signature "bisquits and gravy". the elevators were a bit suspect and they may need servicing. My wife noted there was no longer a hair dryer in the bathroom. Other than that, all was well
Stayed 1 night in Oct 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Mariah

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
If it’s just one night
Staff were unfriendly when we first came in. We had a bit of a mix up that made us worry though the problem was resolved the staff was very unwelcoming. We had checked our room out and found the beds had hair in them and we ended up having to change our sheets of course no big issue but the woman at the front desk had major attitude issues. Never have I ever had anyone but my sister roll her eyes at me when asking for a change of pillow cases! It was crazy. I get that things can be overwhelming and people can be a lot but we definitely weren’t trying to be Karen’s even when we were being treated like that. You get what you pay for though I guess!
Stayed 1 night in Sep 2024

10/10 Excellent

James

Stayed 2 nights in Sep 2024