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Hilton Garden Inn Chicago Central Loop

3.0 star property

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Photo gallery for Hilton Garden Inn Chicago Central Loop

Garden
Lobby
Exterior
View from room
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
245 S Franklin St, Chicago, IL, 60606
  • Willis Tower
    ‪1 min walk‬
  • Millennium Park
    ‪14 min walk‬
  • Chicago Riverwalk
    ‪2 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪35 min drive‬

Room options

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, bed sheets

Room, 2 Queen Beds

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, bed sheets

Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, bed sheets

Room, 1 King Bed, Accessible (Hearing)

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, bed sheets

Suite, 1 Bedroom

  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Landmark View)

In-room safe, desk, laptop workspace, bed sheets

Room, 1 King Bed (Landmark View)

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility W/ Roll in Shower)

In-room safe, desk, laptop workspace, bed sheets

Room, 1 King Bed, Accessible (Mobility W/ Roll in Shower)

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Landmark View)

View from room

Room, 1 King Bed (Landmark View)

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Landmark View, Hearing Accesible)

View from room

Deluxe Room, 1 King Bed (Landmark View, Hearing Accesible)

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, bed sheets

Deluxe Room, 1 King Bed, City View

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Roll-In Shower)

In-room safe, desk, laptop workspace, bed sheets

Deluxe Room, 1 King Bed, City View (Roll-In Shower)

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Roll-In Shower)

In-room safe, desk, laptop workspace, bed sheets

Suite, 1 Bedroom (Roll-In Shower)

  • 67 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Landmark View)

In-room safe, desk, laptop workspace, bed sheets

Room, 2 Queen Beds (Landmark View)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, 3x3 Shower)

In-room safe, desk, laptop workspace, bed sheets

Room, 2 Queen Beds, Accessible (Mobility & Hearing, 3x3 Shower)

  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility W/ Roll in Shower)

In-room safe, desk, laptop workspace, bed sheets

Room, 2 Queen Beds, Accessible (Mobility W/ Roll in Shower)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, bed sheets

Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility/ Hearing W/ 3x3 Shower)

In-room safe, desk, laptop workspace, bed sheets

Room, 1 King Bed, Accessible (Mobility/ Hearing W/ 3x3 Shower)

  • 27.0 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Garden Inn Chicago Central Loop

Hotel with 2 restaurants, steps from Willis Tower
2 restaurants, 2 bars/lounges, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Change of towels is available on request.
Hilton Garden Inn Chicago Central Loop offers 135 accommodations with laptop-compatible safes and coffee/tea makers. 50-inch flat-screen televisions come with premium cable channels.

Bathrooms include showers and hair dryers. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of Hilton Garden Inn Chicago Central Loop's great location. During your stay, you're just a quick walk from Willis Tower. Features include free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi in some public areas
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a 24-hour business center, 2 meeting rooms, and a computer
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Willis Tower and 14 minutes by foot from Millennium Park
  • Cats and dogs welcome for a fee
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour business center and 2 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. The business-friendly Hilton Garden Inn Chicago Central Loop also features a fitness center, a television in a common area, and an elevator. Parking is available for a fee.

This 3-star Chicago hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Hilton Garden Inn Chicago Central Loop has 2 restaurants on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 25 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5.00 to 25.00 per person
  • Covered self parking fee: USD 75.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Chicago Central Loop
Hilton Garden Inn Chicago Central Loop IL
Hilton Garden Inn Chicago Central Loop Hotel
Hilton Garden Inn Chicago Central Loop Chicago
Hilton Garden Inn Chicago Central Loop Hotel Chicago

Hilton Garden Inn Chicago Central Loop Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 749 out of 1052 reviews
Rating 8 - Good. 194 out of 1052 reviews
Rating 6 - Okay. 59 out of 1052 reviews
Rating 4 - Poor. 18 out of 1052 reviews
Rating 2 - Terrible. 32 out of 1052 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Tijesunimi

Stayed 2 nights in Dec 2024

10/10 Excellent

Christine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Robin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

China L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel experience
It was amazing and very comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Gina Viridiana

Stayed 1 night in Dec 2024

2/10 Terrible

Lakaila

Liked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

MLaya

Stayed 2 nights in Nov 2024

10/10 Excellent

Jaqueline

Stayed 1 night in Dec 2024

8/10 Good

Munchuree

Liked: Property conditions & facilities
Second time staying at this place. Clean and in a good area.
Stayed 1 night in Dec 2024

10/10 Excellent

Azia

Liked: Cleanliness, staff & service, property conditions & facilities
Love everything except how expensive parking is
Stayed 1 night in Dec 2024

10/10 Excellent

Kaltumo

Stayed 1 night in Nov 2024

6/10 Okay

Silvia

Liked: Cleanliness
Stayed 1 night in Dec 2024

6/10 Okay

Jaime

Travelled with partner
Disliked: Property conditions & facilities
Unfortunately, we walked into a very warm room, and even after maintenance worked on the system in our room, it did not drop much, which made for an uncomfortable stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Christine

Stayed 1 night in Dec 2024

8/10 Good

Juan, Wildomar

Liked: Cleanliness, staff & service, property conditions & facilities
Great location 👌
Stayed 1 night in Dec 2024

6/10 Okay

Kiana

Travelled with family
Liked: Cleanliness
The stay was good the area was great, I didn’t like that the air conditioner was not working it was extremely hot, they gave us another room but on our last night at 2am and I did not get a city view when I ask for it
Stayed 4 nights in Dec 2024

10/10 Excellent

Su

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, staff friendly
Stayed 1 night in Dec 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Justin

Stayed 1 night in Nov 2024

10/10 Excellent

Joe Anthony

Stayed 3 nights in Sep 2024

10/10 Excellent

David

Stayed 1 night in Nov 2024

8/10 Good

Spencer

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favorite hotel
We always stay at this hotel when we are in Chicago. The location is great-3 blocks from Union Station and near many bus routes and train lines. The staff is always helpful and friendly and the rooms are always clean.
Stayed 2 nights in Dec 2024

6/10 Okay

shelley

Liked: Cleanliness, staff & service
Not enough heat, water was not hot. Everything else was fine.
Stayed 3 nights in Nov 2024

6/10 Okay

Kerry

Stayed 1 night in Nov 2024