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Hampton Inn & Suites Chicago Downtown

3.0 star property

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Photo gallery for Hampton Inn & Suites Chicago Downtown

Lobby
49-inch LCD TV with cable channels, TV
Property amenity
Property amenity
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pet-friendly
  • Laundry

Explore the area

Map
33 West Illinois Street, Chicago, IL, 60654
  • Chicago Riverwalk
    ‪8 min walk‬
  • Chicago Theatre
    ‪9 min walk‬
  • Millennium Park
    ‪14 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪36 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

49-inch LCD TV with cable channels, TV

Suite, 1 King Bed, Accessible, Non Smoking

  • 47.4 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for 1 King with Wet Bar Non-smoking

1 King with Wet Bar Non-smoking

1 King with Wet Bar Non-smoking

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Suite Non-smoking

In-room safe, laptop workspace, blackout curtains, iron/ironing board

1 King Suite Non-smoking

  • 47 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Doubles Mobility Accessible Room Non-smoking

In-room safe, laptop workspace, blackout curtains, iron/ironing board

2 Doubles Mobility Accessible Room Non-smoking

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

  • 47 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Corner Suite, Two Queen Beds, Non-Smoking

In-room safe, laptop workspace, blackout curtains, iron/ironing board

One Bedroom Corner Suite, Two Queen Beds, Non-Smoking

  • 47 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

  • 47 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for One Bedroom Suite, Two Queen Beds, Non-Smoking

In-room safe, laptop workspace, blackout curtains, iron/ironing board

One Bedroom Suite, Two Queen Beds, Non-Smoking

  • 47 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby

Embassy Suites by Hilton Chicago Downtown River North

  • Pool
  • Breakfast included
  • Pet-friendly
  • Restaurant
4.2 out of 5, Very good, (3765)
The price is €157
for 1 room
includes taxes & fees
8 Apr - 9 Apr
Embassy Suites by Hilton Chicago Downtown River North

About this property

Hampton Inn & Suites Chicago Downtown

Hotel with free breakfast, a quick walk to Chicago Riverwalk
Along with an indoor pool, this hotel has a fitness center and WiFi in public areas. Buffet breakfast is free. Additionally, valet parking, conference space, and laundry facilities are onsite. Housekeeping is available on request.
Hampton Inn & Suites Chicago Downtown offers 230 accommodations with safes and coffee/tea makers. 49-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
The free breakfast at Hampton Inn & Suites Chicago Downtown gets high marks from our customers. During your stay, you're just a quick walk from Michigan Avenue. Features include an indoor pool, a gym, and 5 meeting rooms.
  • Free buffet breakfast served daily
  • Free WiFi
  • WiFi in some public areas for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, 5 meeting rooms, and conference space
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Within a 10-minute walk of Chicago Riverwalk and Chicago Theatre
  • Dogs welcome for a fee (restrictions apply)
Hampton Inn & Suites Chicago Downtown offers its guests an indoor pool and a fitness center. Public spaces have WiFi for a fee. Free breakfast is available daily. Event space at this hotel measures 2637 square feet (245 square meters) and includes conference space. Hampton Inn & Suites Chicago Downtown also features tour/ticket assistance, laundry facilities, and express check-out. For a fee, parking is available.
Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (USD 4.95 per night)

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (USD 59 per day)
  • Parking on site (USD 59 per day; includes in/out privileges)
  • Valet parking on site (USD 69 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 2,637 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 45
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 70 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wireless internet in public areas: USD 4.95 per night (rates may vary)
  • Self parking fee: USD 59 per day (in/out privileges)
  • Valet parking fee: USD 69.00 per day (in/out privileges)
  • Nearby parking fee: USD 59.00 per day(500 ft away; open 24 hours)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 45 (subject to availability)
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 60654, 60654, Hotel License

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Downtown Hampton Inn
Hampton Inn Chicago Downtown
Hampton Inn Hotel Chicago Downtown
Hampton Inn Chicago Downtown Hotel
Hampton & Suites Chicago
Hampton Inn & Suites Chicago Downtown Hotel
Hampton Inn & Suites Chicago Downtown Chicago
Hampton Inn & Suites Chicago Downtown Hotel Chicago

Hampton Inn & Suites Chicago Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 769 out of 1129 reviews
Rating 8 - Good. 248 out of 1129 reviews
Rating 6 - Okay. 58 out of 1129 reviews
Rating 4 - Poor. 25 out of 1129 reviews
Rating 2 - Terrible. 29 out of 1129 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room not ready 1.5 hours past check in. In fact, didnt get to access room until 930pm. Room had some maintenence issues but nothing too major. Staff were great. Breakfast was legit. Location great. Overall good experience minus check in disaster. They claim I'll be getting a free night mailed to me. I'm skeptical. Ill report back.
Stayed 3 nights in Dec 2024

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

KATIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Great location. Friendly staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Marcos

Stayed 1 night in Nov 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing and very polite, helpful, and supportive
Stayed 1 night in Dec 2024

2/10 Terrible

Cora

Horrible service
Stayed 1 night in Dec 2024

10/10 Excellent

Paulette, Kalamazoo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely exceptional! They went above and beyond, from Judy and Lola at the front desk to Pam at the hot breakfast area. They took such good care of us, it felt like we were staying with friends. We will definitely be back!
Stayed 1 night in Dec 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Dec 2024

10/10 Excellent

Janet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff at this hotel were extremely friendly, kind, helpful and warm. The best stay I have had at any hotel chain. Thank you all for a wonderful stay!
Stayed 5 nights in Dec 2024

10/10 Excellent

Alexis

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very walkable to many places in downtown Chicago. Great restaurant choices in the area and parking is only two blocks away from the hotel, yes it is public parking but they do validate to make it cheaper. The staff was extremely helpful and friendly. Free breakfast and a noon check out time and you can bring your dog for only a 75 dollar fee, what else could you ask for?
Stayed 4 nights in Dec 2024

10/10 Excellent

Jada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very clean and spacious, all amenities provided and very nice customer service!
Stayed 2 nights in Sep 2024

10/10 Excellent

Travis

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay!
The stay was amazing! We stay here everytime we are in the city. The staff is amazing! We get a suite when there and it’s always perfect. Jody and Arthur are wonderful and check in with you your entire stay. They also know some good places to eat, and to check out. I recommend this hotel to everyone. Uber and Lyft cars are available consistently in minutes.
Stayed 2 nights in Dec 2024

10/10 Excellent

Yuki, Naka-ku, Hiroshima-shi

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel safe and clean
Stayed 1 night in Nov 2024

2/10 Terrible

angeline

Liked: Cleanliness
Disliked: Staff & service
Upon check in i was given key card to a room and when i went to rokm someone belongings were still in the room. I was creeped out. Went back downstairs to lobby and was given a nee room.
Stayed 1 night in Dec 2024

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very close to the areas we wanted to visit
Stayed 1 night in Dec 2024

10/10 Excellent

Sara

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We really enjoyed our stay and hope to return!
Stayed 4 nights in Dec 2024

8/10 Good

Augusto, DORAL

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
First time in years I had problem with Check-in. Property still the same, good quality.
Stayed 3 nights in Nov 2024

8/10 Good

CHERRI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 nite stay. All staff members were great except for one gentleman at the front desk. Clean, convenient location, great breakfast, good security, valet parking was quick. The safe in the room was very inconvenient to use; it required getting down on the floor. There is a firehouse across the street. Sirens all night the first night, none the second night. I'm not sure if they can be heard if you're in a room on the other side of the hotel. The other thing is that our room wouldn't get above 65 degrees. It took 2 trips to the front desk to get someone to come fix it. So, our second night was wonderful, no sirens, warm room. So, a wonderful place if your heat works and if it's a quiet night at the firehouse.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lizandra

Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
close to everything, clean room, super nice valet guy, especially Abd!
Stayed 2 nights in Nov 2024

8/10 Good

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location, very friendly staff. Free Coffee /Tea during the day . - Basic breakfast, room cleaning every second day
Stayed 7 nights in Nov 2024

2/10 Terrible

Augusto, DORAL

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I booked three different rooms for myself and my colleagues. I booked a bigger space for myself, but at my colleague's check-in, they gave my room to him. By the time I went to the front desk, they recommended that I change the room, and my colleague said that in front of him. I have booked this hotel for the past three years, but this was so bad. They had no other option for me. And sure, I did not ask my colleague's team to change the room he had already set up.
Stayed 4 nights in Nov 2024

8/10 Good

Demonica

Stayed 1 night in Nov 2024